TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Overview of tasks:
Understanding the advertiser's profiles, needs, and expectations
Answering the advertisers' questions by providing expert opinion and advice
Playing a key role to determine company’s business targets
Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction

What we expect:
Excellent communication skills in English both written and verbal
Experience working with direct consumers, in B2C and B2B environment; 
High attention to details and follow through
An effective team player who is able to also work independently
Proven ability to deal with problems and solve them effectively
Professional customer service skills: solutions mindset, helping nature
Online advertising experience is a huge plus and preferred
Educated / experienced in online sales or marketing
Knowledge of traditional marketing ecosystems
Interested in web technologies 
Passionate to learn and research
EU citizenship or Latvian Residence Permit

What we offer:
Attractive salary is up to EUR 1.380,- gross and fully paid training period
Full time training
Appealing bonuses for weekend and public holidays
Private health insurance after 3 months of probation period
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces in Jaunā Teika
Positive international working environment
Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
Employee discount programs, providing partnerships with fitness centers and restaurants
Attractive employee referral bonus program
Join our team and apply now!


Overview of tasks:<ul><li>Understanding the advertiser's profiles, needs, and expectations</li><li>Answering the advertisers' questions by providing expert opinion and advice</li><li>Playing a key role to determine company’s business targets</li><li>Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction</li></ul>What we expect:<ul><li>Excellent communication skills in English both written and verbal</li><li>Experience working with direct consumers, in B2C and B2B environment; </li><li>High attention to details and follow through</li><li>An effective team player who is able to also work independently</li><li>Proven ability to deal with problems and solve them effectively</li><li>Professional customer service skills: solutions mindset, helping nature</li><li>Online advertising experience is a huge plus and preferred</li><li>Educated / experienced in online sales or marketing</li><li>Knowledge of traditional marketing ecosystems</li><li>Interested in web technologies </li><li>Passionate to learn and research</li><li>EU citizenship or Latvian Residence Permit</li></ul>What we offer:<ul><li>Attractive salary is up to EUR 1.380,- gross and fully paid training period</li><li>Full time training</li><li>Appealing bonuses for weekend and public holidays</li><li>Private health insurance after 3 months of probation period</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture</li><li>Advanced job opportunities in our internationally growing company</li><li>Great office with modern workspaces in Jaunā Teika</li><li>Positive international working environment</li><li>Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks</li><li>Employee discount programs, providing partnerships with fitness centers and restaurants</li><li>Attractive employee referral bonus program</li></ul>Join our team and apply now!

Customer Support Specialist with English (m[f[d)

Overview of tasks:
Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress
Lead projects or activities assigned by the wellbeing team manager
Create and implement action plans with the aim to improve employees’ wellbeing
Support the HR department by advising on potential employee suitability for the project
Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives
Proactively reach out to employees and invite them to individual coaching or group sessions/workshops
Attend and lead informational and promotional Wellbeing activities during employee training sessions
Provide employees with tools to build emotional intelligence and resilience


We are looking for:
Successfully completed master's degree in Health or Clinical Psychology
Licensure or equivalent state authorization to provide treatment in Latvia
3 years of experience in psychological counseling, psychotherapy and leading group services
Experience in conducting aptitude diagnostic procedures
Experience in crisis and conflict management
Good presentation skills
Excellent communication with very good written and spoken English skills
Reliability, ability to work in a team and flexibility
Ability to work independently and high motivation
EU citizenship or Latvian Residence Permit


We will offer:
Temporary contract 1,5 year
Appealing benefits like private health insurance after 3 months of probation period
Attractive employee referral bonus programs
Employee discount programs, providing partnerships with fitness centers and restaurants
Versatile and challenging field of activities and space to implement your own ideas
Great office with modern workspaces at the city center of Riga
Positive international working environment; fun floor with PlayStation, table tennis, and many more
Participation: the feedback of our employees is always welcome
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture


Join our team and apply now!

Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? Then apply today and submit your CV (in English) including your salary expectations.


Overview of tasks:<ul><li>Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress</li><li>Lead projects or activities assigned by the wellbeing team manager</li><li>Create and implement action plans with the aim to improve employees’ wellbeing</li><li>Support the HR department by advising on potential employee suitability for the project</li><li>Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives</li><li>Proactively reach out to employees and invite them to individual coaching or group sessions/workshops</li><li>Attend and lead informational and promotional Wellbeing activities during employee training sessions</li><li>Provide employees with tools to build emotional intelligence and resilience</li></ul>We are looking for:<ul><li>Successfully completed master's degree in Health or Clinical Psychology</li><li>Licensure or equivalent state authorization to provide treatment in Latvia</li><li>3 years of experience in psychological counseling, psychotherapy and leading group services</li><li>Experience in conducting aptitude diagnostic procedures</li><li>Experience in crisis and conflict management</li><li>Good presentation skills</li><li>Excellent communication with very good written and spoken English skills</li><li>Reliability, ability to work in a team and flexibility</li><li>Ability to work independently and high motivation</li><li>EU citizenship or Latvian Residence Permit</li></ul>We will offer:<ul><li>Temporary contract 1,5 year</li><li>Appealing benefits like private health insurance after 3 months of probation period</li><li>Attractive employee referral bonus programs</li><li>Employee discount programs, providing partnerships with fitness centers and restaurants</li><li>Versatile and challenging field of activities and space to implement your own ideas</li><li>Great office with modern workspaces at the city center of Riga</li><li>Positive international working environment; fun floor with PlayStation, table tennis, and many more</li><li>Participation: the feedback of our employees is always welcome</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture</li></ul>Join our team and apply now!Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? Then apply today and submit your CV (in English) including your salary expectations.

Mental Health Professional (m|f|d)

TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects.
We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com
We are hiring freelance English speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. 
This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed.
Requirements
Full Professional Proficiency in English 
You must be living in UK the last 2 consecutive years
Ability to follow guidelines and do research online using search engines, online maps and website information   
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in UK
Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
Willingness to learn and adapt to changing guidelines and tasks
Applicants must be 18 years or over.  
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.  
Why Join the TELUS International AI Community?  
Earn additional income with flexible hours to fit your lifestyle
Better work-life balance
Be your own boss
Complimentary Well-Being package encompassing a wealth of well-being resources.
Be part of an online community
Payment
Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks.
Additional Job Description We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. 
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.  We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.



TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects.We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.comWe are hiring freelance English speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed.Requirements<ul><li>Full Professional Proficiency in English </li><li>You must be living in UK the last 2 consecutive years</li><li>Ability to follow guidelines and do research online using search engines, online maps and website information   </li><li>You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in UK</li><li>Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)</li><li>Willingness to learn and adapt to changing guidelines and tasks</li><li>Applicants must be 18 years or over.  </li></ul>Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.  Why Join the TELUS International AI Community?  <ul><li>Earn additional income with flexible hours to fit your lifestyle</li><li>Better work-life balance</li><li>Be your own boss</li><li>Complimentary Well-Being package encompassing a wealth of well-being resources.</li><li>Be part of an online community</li></ul>PaymentRate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks.<h3>Additional Job Description We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. </h3>EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.  We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Remote - Online Data Analyst - English (UK)

Founded in 2012, this data-driven research company provides business insights focused on the African market for a broad variety of clients. Now they are looking for a Senior Accountant/Finance Manager to join in their journey in their Barcelona hub.

Your responsibilities and impact working as a Senior Controller will be:
Invoice clients and handle accounts receivable
Manage the payment process for suppliers and staff across 26 countries
Validate internal project budgets submitted by project managers
Oversee and follow up on payroll activities
Prepare financial reports for company management
Assist the management team in structuring financial and administrative processes
Exposed to senior and strategic decision making

Skills, experiences and interests you need to succeed in this role:
You have professional proficiency in Spanish and English
Minimum of 3-4 years of experience in a similar role
Excellent knowledge of Excel
Desire to work in an international environment
You are organised with attention to detail

What's in it for you?
Competitive salary package to accurate market value
Dynamic team and office facilities in the heart of Barcelona
Full-time and long-term contract
Monday to Friday (Business Hours)
Hybrid working format
Career progression



Founded in 2012, this data-driven research company provides business insights focused on the African market for a broad variety of clients. Now they are looking for a Senior Accountant/Finance Manager to join in their journey in their Barcelona hub. Your responsibilities and impact working as a Senior Controller will be:<ul><li>Invoice clients and handle accounts receivable</li><li>Manage the payment process for suppliers and staff across 26 countries</li><li>Validate internal project budgets submitted by project managers</li><li>Oversee and follow up on payroll activities</li><li>Prepare financial reports for company management</li><li>Assist the management team in structuring financial and administrative processes</li><li>Exposed to senior and strategic decision making</li></ul> Skills, experiences and interests you need to succeed in this role:<ul><li>You have professional proficiency in Spanish and English</li><li>Minimum of 3-4 years of experience in a similar role</li><li>Excellent knowledge of Excel</li><li>Desire to work in an international environment</li><li>You are organised with attention to detail</li></ul> What's in it for you?<ul><li>Competitive salary package to accurate market value</li><li>Dynamic team and office facilities in the heart of Barcelona</li><li>Full-time and long-term contract</li><li>Monday to Friday (Business Hours)</li><li>Hybrid working format</li><li>Career progression</li></ul>

Customer Support Specialist with English (m[f[d)

TELUS International

Job description

Other open English speaking jobs

Mental Health Professional (m|f|d)

Remote - Online Data Analyst - English (UK)

Senior Controller