TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Für unser Team suchen wir Verstärkung als 100% Home Office | Kundenberater (m/w/d) Payback auf Slowenisch.

Was wir bieten:
Umfassende und voll vergütete Produktschulung sowie intensive Einarbeitung
Anspruchsvolle und abwechslungsreiche Kundenservice-Tätigkeit für unseren Top-Partner PAYBACK
Attraktiver Stundenlohn und weitere Boni
Flexible Planung der Einsatzzeiten (Vollzeit oder Teilzeit) für eine gute Work-Life-Balance
Interne Aufstiegschancen sowie Fort- und Weiterbildungsangebote über unseren Campus
Modernes Büro in der Dortmunder Innenstadt, kostenfreie Getränke und frisches Obst für dein Wohlbefinden am Arbeitsplatz
Hochmotiviertes und engagiertes Team mit flachen Hierarchien und Duz-Kultur

Aufgaben im Überblick:
Beratung per E-Mail und Telefon
Bearbeitung von Anfragen zum PAYBACK Programm, zu Punkten und aktuellen Aktionen
Bestellung von Ersatzkarten
Unterstützung der Kund:innen, z. B. bei Einlösemöglichkeiten und Prämienbestellungen
PAYBACK Mitglieder zu Fans machen

Was wir erwarten:
Spaß an der Kundenbetreuung – auch für Quereinsteiger geeignet
Deutsch: Sehr gute mündliche und schriftliche Sprachkenntnisse
Slowenisch: Fließende Kenntnisse in Wort und Schrift
Gute MS Office-Kenntnisse sowie sicherer Umgang mit PC und Internet
Zielorientierte und selbstständige Arbeitsweise
Flexibilität, Zuverlässigkeit und Teamfähigkeit
Sicheres und freundliches Auftreten

Werde Teil unseres Teams und bewirb dich jetzt!
Unser Recruiting-Team steht dir jederzeit für Fragen zur Verfügung und freut sich auf deine Bewerbung. 

Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft – mit dem Zusammenschluss von Competence Call Center und TELUS International im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international über 70.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem Niveau – und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot.
Arbeitgeber mit Chancengleichheit
TELUS International ist stolz darauf, ein Arbeitgeber der Chancengleichheit zu sein, und setzt sich für die Umsetzung eines vielfältigen und integrativen Arbeitsplatzes ein. Alle Aspekte der Beschäftigung, einschließlich Einstellungs - und Beförderungsentscheidung, beruhen auf der Qualifikation, den Fähigkeiten, der Kompetenz und der Leistung der Bewerber ohne Berücksichtigung von Eigenschaften im Zusammenhang mit der Vielfalt. 
Bewerber:innen mit besonderen Bedürfnissen werden bei gleicher Eignung bevorzugt berücksichtigt.


Für unser Team suchen wir Verstärkung als 100% Home Office | Kundenberater (m/w/d) Payback auf Slowenisch.Was wir bieten:<ul><li>Umfassende und voll vergütete Produktschulung sowie intensive Einarbeitung</li><li>Anspruchsvolle und abwechslungsreiche Kundenservice-Tätigkeit für unseren Top-Partner PAYBACK</li><li>Attraktiver Stundenlohn und weitere Boni</li><li>Flexible Planung der Einsatzzeiten (Vollzeit oder Teilzeit) für eine gute Work-Life-Balance</li><li>Interne Aufstiegschancen sowie Fort- und Weiterbildungsangebote über unseren Campus</li><li>Modernes Büro in der Dortmunder Innenstadt, kostenfreie Getränke und frisches Obst für dein Wohlbefinden am Arbeitsplatz</li><li>Hochmotiviertes und engagiertes Team mit flachen Hierarchien und Duz-Kultur</li></ul>Aufgaben im Überblick:<ul><li>Beratung per E-Mail und Telefon</li><li>Bearbeitung von Anfragen zum PAYBACK Programm, zu Punkten und aktuellen Aktionen</li><li>Bestellung von Ersatzkarten</li><li>Unterstützung der Kund:innen, z. B. bei Einlösemöglichkeiten und Prämienbestellungen</li><li>PAYBACK Mitglieder zu Fans machen</li></ul>Was wir erwarten:<ul><li>Spaß an der Kundenbetreuung – auch für Quereinsteiger geeignet</li><li>Deutsch: Sehr gute mündliche und schriftliche Sprachkenntnisse</li><li>Slowenisch: Fließende Kenntnisse in Wort und Schrift</li><li>Gute MS Office-Kenntnisse sowie sicherer Umgang mit PC und Internet</li><li>Zielorientierte und selbstständige Arbeitsweise</li><li>Flexibilität, Zuverlässigkeit und Teamfähigkeit</li><li>Sicheres und freundliches Auftreten</li></ul>Werde Teil unseres Teams und bewirb dich jetzt!Unser Recruiting-Team steht dir jederzeit für Fragen zur Verfügung und freut sich auf deine Bewerbung. Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft – mit dem Zusammenschluss von Competence Call Center und TELUS International im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international über 70.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem Niveau – und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot.Arbeitgeber mit ChancengleichheitTELUS International ist stolz darauf, ein Arbeitgeber der Chancengleichheit zu sein, und setzt sich für die Umsetzung eines vielfältigen und integrativen Arbeitsplatzes ein. Alle Aspekte der Beschäftigung, einschließlich Einstellungs - und Beförderungsentscheidung, beruhen auf der Qualifikation, den Fähigkeiten, der Kompetenz und der Leistung der Bewerber ohne Berücksichtigung von Eigenschaften im Zusammenhang mit der Vielfalt. Bewerber:innen mit besonderen Bedürfnissen werden bei gleicher Eignung bevorzugt berücksichtigt.

Kundenberater für Payback auf Slowenisch

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!
Your benefits:
Competitive Salary: Earn up to EUR 1,700 gross.
Document support: Work permit documents issuing assistance.
Relocation Support: Accommodation and flight support.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive abonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.
Your skills:
Language Proficiency: Excellent communication skills in both Ukrainian and English, written and verbal.
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.
Join Us and Be the Voice that Drives Success!
Equal Opportunity Employer 
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!Your benefits:<ul><li>Competitive Salary: Earn up to EUR 1,700 gross.</li><li>Document support: Work permit documents issuing assistance.</li><li>Relocation Support: Accommodation and flight support.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive abonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Back office support only. Taking over general administrative tasks.</li><li>Expert Support: Provide online support for specific cases</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Achieving and ensuring the quality standards.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in both Ukrainian and English, written and verbal.</li><li>Experience: Affinity with back office services.</li><li>Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and goal-oriented work approach.</li><li>Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!Equal Opportunity Employer TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Digital Trust and Safety Analyst with Ukrainian (m[f[d)

Digital Trust and Safety Analyst with Ukrainian (mIfId)

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, Latvia

Your benefits:
Competitive Salary: Earn 1800 EUR gross with an above-average salary package. Plus performance bonus.
Health Coverage: Private health insurance after 3 months of probation period.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Your responsibilities:
Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. 
Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.
Your skills:
Language Skills: Excellent communication skills in Russian and English, written and verbal.
Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
Education: BA/BS degree preferred.
Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, LatviaYour benefits:<ul><li>Competitive Salary: Earn 1800 EUR gross with an above-average salary package. Plus performance bonus.</li><li>Health Coverage: Private health insurance after 3 months of probation period.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li></ul>Your responsibilities:<ul><li>Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. </li><li>Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.</li><li>Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.</li><li>Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.</li></ul>Your skills:<ul><li>Language Skills: Excellent communication skills in Russian and English, written and verbal.</li><li>Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.</li><li>Education: BA/BS degree preferred.</li><li>Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.</li></ul>At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Team Manager with Russian (m|f|d)

Our team is currently seeking reinforcement on a full-time basis as a Trainer/Learning Services Analyst (m/f/d).

The Trainer (m/f/d) is responsible for designing and delivering engaging training sessions to equip our team members with essential skills, knowledge, and tools to excel in their roles. Through interactive workshops, onboarding programs, and ongoing development initiatives, the Trainer plays a vital role in fostering a high-performance culture and ensuring operational consistency. This role involves close collaboration with various departments in order to tailor training programs to meet organizational and client requirements.

Your benefits:
Career Growth in a Thriving Global Company: Develop your career within a rapidly growing, international company that offers ample opportunities for advancement.
Modern Workspace in the Heart of Essen: Enjoy a contemporary office in the center of Leipzig equipped with all you need for a productive day.
Dynamic, Multicultural Team: Join a collaborative and diverse team with open communication and a supportive structure.
Employee Referral Program: Earn rewards through our employee referral program by recommending top talents.
Positive Global Work Environment: Be part of an international company that values inclusion, diversity, and a positive workplace culture.
Challenging and Engaging Role: Engage in a variety of responsibilities, contributing to impactful projects and the company’s quality objectives.
Workplace Perks: Enjoy office benefits like regular fruit deliveries, ergonomic workstations, and a welcoming atmosphere.

Your tasks:
Training Delivery: Conduct effective training sessions on product knowledge, customer service, and company processes for new hires and existing employees.
Curriculum Development: Design and update training materials and programs to align with organizational needs and industry standards.
Skill Assessment: Evaluate trainees’ performance, provide feedback, and track progress to ensure skill acquisition and adherence to company standards.
Continuous Improvement: Collaborate with management to assess training effectiveness and make improvements based on feedback and evolving needs.
Documentation and Reporting: Maintain detailed records of training sessions and participant progress, producing regular reports for management.
Coaching and Support: Offer ongoing coaching to team members, addressing individual development needs and supporting their growth.
Engagement and Motivation: Create an interactive and motivating training environment that encourages active participation and knowledge retention.
Quality Assurance: Ensure that training content meets compliance standards and organizational quality guidelines.

Your profile:
Experience: At least 2 years of experience in a training or coaching role, preferably within a customer service or call center environment.
Instructional Skills: Strong presentation and facilitation skills with a talent for engaging audiences and simplifying complex information.
Communication: Fluent in English (minimum C1 level), with excellent verbal and written communication skills.
Adaptability: Ability to tailor training methods to different learning styles and adapt quickly to changes in content or format.
Organizational Skills: Highly organized with a focus on detail, ensuring training sessions and materials are consistently well-prepared.
Technical Proficiency: Proficient in Google Suite (Slides, Sheets) and MS Office (Word, PowerPoint); familiarity with e-learning platforms is an advantage.
Problem-Solving Skills: Capable of assessing training needs and providing innovative solutions to meet organizational goals.

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We have digitized our recruiting process and are now offering virtual job interviews to all applicants. Only shortlisted candidates will be contacted.

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Our team is currently seeking reinforcement on a full-time basis as a Trainer/Learning Services Analyst (m/f/d).The Trainer (m/f/d) is responsible for designing and delivering engaging training sessions to equip our team members with essential skills, knowledge, and tools to excel in their roles. Through interactive workshops, onboarding programs, and ongoing development initiatives, the Trainer plays a vital role in fostering a high-performance culture and ensuring operational consistency. This role involves close collaboration with various departments in order to tailor training programs to meet organizational and client requirements.Your benefits:<ul><li>Career Growth in a Thriving Global Company: Develop your career within a rapidly growing, international company that offers ample opportunities for advancement.</li><li>Modern Workspace in the Heart of Essen: Enjoy a contemporary office in the center of Leipzig equipped with all you need for a productive day.</li><li>Dynamic, Multicultural Team: Join a collaborative and diverse team with open communication and a supportive structure.</li><li>Employee Referral Program: Earn rewards through our employee referral program by recommending top talents.</li><li>Positive Global Work Environment: Be part of an international company that values inclusion, diversity, and a positive workplace culture.</li><li>Challenging and Engaging Role: Engage in a variety of responsibilities, contributing to impactful projects and the company’s quality objectives.</li><li>Workplace Perks: Enjoy office benefits like regular fruit deliveries, ergonomic workstations, and a welcoming atmosphere.</li></ul>Your tasks:<ul><li>Training Delivery: Conduct effective training sessions on product knowledge, customer service, and company processes for new hires and existing employees.</li><li>Curriculum Development: Design and update training materials and programs to align with organizational needs and industry standards.</li><li>Skill Assessment: Evaluate trainees’ performance, provide feedback, and track progress to ensure skill acquisition and adherence to company standards.</li><li>Continuous Improvement: Collaborate with management to assess training effectiveness and make improvements based on feedback and evolving needs.</li><li>Documentation and Reporting: Maintain detailed records of training sessions and participant progress, producing regular reports for management.</li><li>Coaching and Support: Offer ongoing coaching to team members, addressing individual development needs and supporting their growth.</li><li>Engagement and Motivation: Create an interactive and motivating training environment that encourages active participation and knowledge retention.</li><li>Quality Assurance: Ensure that training content meets compliance standards and organizational quality guidelines.</li></ul>Your profile:<ul><li>Experience: At least 2 years of experience in a training or coaching role, preferably within a customer service or call center environment.</li><li>Instructional Skills: Strong presentation and facilitation skills with a talent for engaging audiences and simplifying complex information.</li><li>Communication: Fluent in English (minimum C1 level), with excellent verbal and written communication skills.</li><li>Adaptability: Ability to tailor training methods to different learning styles and adapt quickly to changes in content or format.</li><li>Organizational Skills: Highly organized with a focus on detail, ensuring training sessions and materials are consistently well-prepared.</li><li>Technical Proficiency: Proficient in Google Suite (Slides, Sheets) and MS Office (Word, PowerPoint); familiarity with e-learning platforms is an advantage.</li><li>Problem-Solving Skills: Capable of assessing training needs and providing innovative solutions to meet organizational goals.</li></ul>Join our team and apply now!Our recruiting team will gladly answer all your questions. We have digitized our recruiting process and are now offering virtual job interviews to all applicants. Only shortlisted candidates will be contacted.About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Full-time Trainer

Du bist ein Kommunikationstalent mit sehr guten Deutsch- und Kroatischkenntnissen und hast Freude am Umgang mit Menschen? Dann haben wir den idealen Job für dich! Werde Teil unseres Teams und arbeite im Kundenservice für unseren Top-Partner PAYBACK!

Für unser Team suchen wir Verstärkung als 100% Homeoffice | Kundenberater (m/w/d) Payback auf Kroatisch.

Was wir bieten:
100% Homeoffice von dem ersten Tag an
Umfassende und voll vergütete Produktschulung sowie intensive Einarbeitung
Anspruchsvolle und abwechslungsreiche Kundenservice-Tätigkeit für unseren Top-Partner PAYBACK
Attraktiver Stundenlohn und weitere Boni
Flexible Planung der Einsatzzeiten (Vollzeit oder Teilzeit) für eine gute Work-Life-Balance
Interne Aufstiegschancen sowie Fort- und Weiterbildungsangebote über unseren Campus
Modernes Büro in der Dortmunder Innenstadt, kostenfreie Getränke und frisches Obst für dein Wohlbefinden am Arbeitsplatz
Hochmotiviertes und engagiertes Team mit flachen Hierarchien und Duz-Kultur

Aufgaben im Überblick:
Beratung per E-Mail und Telefon
Bearbeitung von Anfragen zum PAYBACK Programm, zu Punkten und aktuellen Aktionen
Bestellung von Ersatzkarten
Unterstützung der Kunden, z. B. bei Einlösemöglichkeiten und Prämienbestellungen
PAYBACK Mitglieder zu Fans machen

Was wir erwarten:
Spaß an der Kundenbetreuung – auch für Quereinsteiger geeignet
Kommunikationstalent mit sehr guten Deutsch- und Kroatischkenntnissen in Wort und Schrift
Gute MS Office-Kenntnisse sowie sicherer Umgang mit PC und Internet
Zielorientierte und selbstständige Arbeitsweise
Flexibilität, Zuverlässigkeit und Teamfähigkeit
Sicheres und freundliches Auftreten

Werde Teil unseres Teams und bewirb dich jetzt!
Unser Recruiting-Team steht dir jederzeit für Fragen zur Verfügung.

Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft – mit dem Zusammenschluss von Competence Call Center und TELUS Digital im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international über 75.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem 
Niveau – und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot.

Arbeitgeber mit Chancengleichheit
TELUS Digital ist stolz darauf, ein Arbeitgeber der Chancengleichheit zu sein, und setzt sich für die Umsetzung eines vielfältigen und integrativen Arbeitsplatzes ein. Alle Aspekte der Beschäftigung, einschließlich Einstellungs - und Beförderungsentscheidung, beruhen auf der Qualifikation, den Fähigkeiten, der Kompetenz und der Leistung der Bewerber ohne Berücksichtigung von Eigenschaften im Zusammenhang mit der Vielfalt. 

Bewerber:innen mit besonderen Bedürfnissen werden bei gleicher Eignung bevorzugt berücksichtigt.


Du bist ein Kommunikationstalent mit sehr guten Deutsch- und Kroatischkenntnissen und hast Freude am Umgang mit Menschen? Dann haben wir den idealen Job für dich! Werde Teil unseres Teams und arbeite im Kundenservice für unseren Top-Partner PAYBACK!Für unser Team suchen wir Verstärkung als 100% Homeoffice | Kundenberater (m/w/d) Payback auf Kroatisch.Was wir bieten:<ul><li>100% Homeoffice von dem ersten Tag an</li><li>Umfassende und voll vergütete Produktschulung sowie intensive Einarbeitung</li><li>Anspruchsvolle und abwechslungsreiche Kundenservice-Tätigkeit für unseren Top-Partner PAYBACK</li><li>Attraktiver Stundenlohn und weitere Boni</li><li>Flexible Planung der Einsatzzeiten (Vollzeit oder Teilzeit) für eine gute Work-Life-Balance</li><li>Interne Aufstiegschancen sowie Fort- und Weiterbildungsangebote über unseren Campus</li><li>Modernes Büro in der Dortmunder Innenstadt, kostenfreie Getränke und frisches Obst für dein Wohlbefinden am Arbeitsplatz</li><li>Hochmotiviertes und engagiertes Team mit flachen Hierarchien und Duz-Kultur</li></ul>Aufgaben im Überblick:<ul><li>Beratung per E-Mail und Telefon</li><li>Bearbeitung von Anfragen zum PAYBACK Programm, zu Punkten und aktuellen Aktionen</li><li>Bestellung von Ersatzkarten</li><li>Unterstützung der Kunden, z. B. bei Einlösemöglichkeiten und Prämienbestellungen</li><li>PAYBACK Mitglieder zu Fans machen</li></ul>Was wir erwarten:<ul><li>Spaß an der Kundenbetreuung – auch für Quereinsteiger geeignet</li><li>Kommunikationstalent mit sehr guten Deutsch- und Kroatischkenntnissen in Wort und Schrift</li><li>Gute MS Office-Kenntnisse sowie sicherer Umgang mit PC und Internet</li><li>Zielorientierte und selbstständige Arbeitsweise</li><li>Flexibilität, Zuverlässigkeit und Teamfähigkeit</li><li>Sicheres und freundliches Auftreten</li></ul>Werde Teil unseres Teams und bewirb dich jetzt!Unser Recruiting-Team steht dir jederzeit für Fragen zur Verfügung.Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft – mit dem Zusammenschluss von Competence Call Center und TELUS Digital im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international über 75.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem Niveau – und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot.Arbeitgeber mit ChancengleichheitTELUS Digital ist stolz darauf, ein Arbeitgeber der Chancengleichheit zu sein, und setzt sich für die Umsetzung eines vielfältigen und integrativen Arbeitsplatzes ein. Alle Aspekte der Beschäftigung, einschließlich Einstellungs - und Beförderungsentscheidung, beruhen auf der Qualifikation, den Fähigkeiten, der Kompetenz und der Leistung der Bewerber ohne Berücksichtigung von Eigenschaften im Zusammenhang mit der Vielfalt. Bewerber:innen mit besonderen Bedürfnissen werden bei gleicher Eignung bevorzugt berücksichtigt.

Homeoffice Kundenberater:in Payback auf Kroatisch

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
Your benefits:
Competitive Salary: Starting from EUR 1,380 gross during the probation period. Afterwards, monthly earnings can reach up to EUR 1,700 gross, based on performance.
Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
Relocation assistance:  Relocation assistance.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.
Your skills:
Language Proficiency: Excellent communication skills in English, written and verbal.
Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.
Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Since our founding in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS Digital. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team and help us to ensure excellent service standards while making a difference in the world!Your benefits:<ul><li>Competitive Salary: Starting from EUR 1,380 gross during the probation period. Afterwards, monthly earnings can reach up to EUR 1,700 gross, based on performance.</li><li>Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.</li><li>Relocation assistance:  Relocation assistance.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.</li><li>Expert Support: Answer advertisers' questions with professional advice, guiding them to success.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in English, written and verbal.</li><li>Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.</li><li>Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.</li><li>Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.About us: Since our founding in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS Digital. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Customer Service Representative with English (m|f|d)

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world! 
Your benefits:
Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus
Competitive Salary: Salary EUR 2,000 gross.
Relocation assistance: Relocation assistance and work permit documents issuing assistance.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.
Your skills:
Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. 
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.
Join Us and Be the Voice that Drives Success!


Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world! Your benefits:<ul><li>Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus</li><li>Competitive Salary: Salary EUR 2,000 gross.</li><li>Relocation assistance: Relocation assistance and work permit documents issuing assistance.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Back office support only. Taking over general administrative tasks.</li><li>Expert Support: Provide online support for specific cases.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Achieving and ensuring the quality standards.</li></ul>Your skills:<ul><li>Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. </li><li>Experience: Affinity with back office services.</li><li>Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and goal-oriented work approach.</li><li>Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Digital Trust and Safety Analyst with Hebrew (mIfId)

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
What we offer: 
Attractive salary: 15.38 Euro per hour and fully paid training period
Working as part of a dynamic and multicultural team with flat hierarchies
Advanced job opportunities in our internationally growing company
Great office at the city center of Essen
Positive international working environment
Fun Floor with Nintendo Switch, table tennis, and much more
Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
Attractive employee referral bonus programs
Intriguing and diverse responsibilities 
Schedule flexibility available
Overview of tasks:
Back-office support only 
Taking over general administrative tasks
Provide online support for specific cases 
Achieving and ensuring quality standards
What we expect:
Ability to work from our office in Essen
Fluent in French (written and spoken) and a minimum B2 of English
Valid work permit for Germany or EU citizenship
Availability to complete up to 4 weeks full time training.
Affinity with back office services
Reliable and efficient way of working
Goal-oriented approach to work
Join our team and apply now!
Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team and help us to ensure excellent service standards while making a difference in the world!What we offer: <ul><li>Attractive salary: 15.38 Euro per hour and fully paid training period</li><li>Working as part of a dynamic and multicultural team with flat hierarchies</li><li>Advanced job opportunities in our internationally growing company</li><li>Great office at the city center of Essen</li><li>Positive international working environment</li><li>Fun Floor with Nintendo Switch, table tennis, and much more</li><li>Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation</li><li>Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks</li><li>Attractive employee referral bonus programs</li><li>Intriguing and diverse responsibilities </li><li>Schedule flexibility available</li></ul>Overview of tasks:<ul><li>Back-office support only </li><li>Taking over general administrative tasks</li><li>Provide online support for specific cases </li><li>Achieving and ensuring quality standards</li></ul>What we expect:<ul><li>Ability to work from our office in Essen</li><li>Fluent in French (written and spoken) and a minimum B2 of English</li><li>Valid work permit for Germany or EU citizenship</li><li>Availability to complete up to 4 weeks full time training.</li><li>Affinity with back office services</li><li>Reliable and efficient way of working</li><li>Goal-oriented approach to work</li></ul>Join our team and apply now!Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Digital Trust and Safety Analyst with French 

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
Your benefits:
Competitive Salary: Earn EUR 1,700 gross.
Relocation assistance:  Relocation assistance and work permit documents issuing assistance.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.
Your skills:
Language Proficiency: Excellent communication skills in both Georgian and English, written and verbal.
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Join Us and Be the Voice that Drives Success!
Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?Then join our team and help us to ensure excellent service standards while making a difference in the world!Your benefits:<ul><li>Competitive Salary: Earn EUR 1,700 gross.</li><li>Relocation assistance:  Relocation assistance and work permit documents issuing assistance.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Back office support only. Taking over general administrative tasks.</li><li>Expert Support: Provide online support for specific cases.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Achieving and ensuring the quality standards.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in both Georgian and English, written and verbal.</li><li>Experience: Affinity with back office services.</li><li>Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and goal-oriented work approach.</li><li>Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li></ul>Join Us and Be the Voice that Drives Success!Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Digital Trust and Safety Analyst with Georgian (m|f|d)

If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Hebrew (m/f/d)
We will offer:
Relocation assistance through reimbursement up to a limited amount. This reimbursement includes flight & accommodation, and local travel from Barcelona's airport to your new home.
Permanent employment contract
Attractive salary of 28,000 Euro per year and fully paid training period
Appealing bonuses for weekend and night shift
Private health insurance after probation period and daily meal allowance from day one
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces at the city center of Barcelona
Positive international working environment; fun floor with PlayStation, table tennis, and many more
Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.
Regular fruit deliveries for a healthy lifestyle and free drinks
Several partnerships with fitness centers, restaurants, beauty care and more
Attractive employee referral bonus programs
Overview of tasks:
Back office support only
Taking over general administrative tasks
Provide online support for specific cases
Achieving and ensuring the quality standards
We are looking for:
Fluent written and spoken communication skills in Hebrew and English
Valid working permit for Spain or EU citizenship
Affinity with back office services
Strengths in efficiency, accuracy and empathy
Goal-oriented work approach
Flexible working hours (24/7 shift system)
Join our team and apply now!
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Applicants with special needs will be given preferential consideration if they are equally qualified.


If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Hebrew (m/f/d)We will offer:<ul><li>Relocation assistance through reimbursement up to a limited amount. This reimbursement includes flight &amp; accommodation, and local travel from Barcelona's airport to your new home.</li><li>Permanent employment contract</li><li>Attractive salary of 28,000 Euro per year and fully paid training period</li><li>Appealing bonuses for weekend and night shift</li><li>Private health insurance after probation period and daily meal allowance from day one</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture</li><li>Advanced job opportunities in our internationally growing company</li><li>Great office with modern workspaces at the city center of Barcelona</li><li>Positive international working environment; fun floor with PlayStation, table tennis, and many more</li><li>Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.</li><li>Regular fruit deliveries for a healthy lifestyle and free drinks</li><li>Several partnerships with fitness centers, restaurants, beauty care and more</li><li>Attractive employee referral bonus programs</li></ul>Overview of tasks:<ul><li>Back office support only</li><li>Taking over general administrative tasks</li><li>Provide online support for specific cases</li><li>Achieving and ensuring the quality standards</li></ul>We are looking for:<ul><li>Fluent written and spoken communication skills in Hebrew and English</li><li>Valid working permit for Spain or EU citizenship</li><li>Affinity with back office services</li><li>Strengths in efficiency, accuracy and empathy</li><li>Goal-oriented work approach</li><li>Flexible working hours (24/7 shift system)</li></ul>Join our team and apply now!About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Equal Opportunity EmployerTELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.Applicants with special needs will be given preferential consideration if they are equally qualified.

Hebrew Speaking Digital Trust and Safety Analyst (m|f|d)

Your benefits:
Competitive Salary: Earn 1800 EUR gross with an above-average salary package. Plus performance bonus.
Health Coverage:  Private health insurance after 3 months of probation period.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.

Your responsibilities:
Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. 
Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.

Your skills:
Language Skills: Excellent communication skills in English, written and verbal.
Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
Education: BA/BS degree preferred.
Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.

Join Us and Be the Voice that Drives Success!




Your benefits:<ul><li>Competitive Salary: Earn 1800 EUR gross with an above-average salary package. Plus performance bonus.</li><li>Health Coverage:  Private health insurance after 3 months of probation period.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li></ul>Your responsibilities:<ul><li>Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. </li><li>Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.</li><li>Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.</li><li>Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.</li></ul>Your skills:<ul><li>Language Skills: Excellent communication skills in English, written and verbal.</li><li>Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.</li><li>Education: BA/BS degree preferred.</li><li>Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.</li></ul>Join Us and Be the Voice that Drives Success!

Team Manager [mIfId]

Digital Trust and Safety Analyst with Hebrew (m|f|d)

Your benefits:
Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus
Competitive Salary: Salary EUR 2,000 gross.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.
Your skills:
Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. 
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.
Join Us and Be the Voice that Drives Success!


Your benefits:<ul><li>Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus</li><li>Competitive Salary: Salary EUR 2,000 gross.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Back office support only. Taking over general administrative tasks.</li><li>Expert Support: Provide online support for specific cases.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Achieving and ensuring the quality standards.</li></ul>Your skills:<ul><li>Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. </li><li>Experience: Affinity with back office services.</li><li>Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and goal-oriented work approach.</li><li>Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Are you ready to shape the future of AI? We're hiring dynamic and adaptable professionals for a Flex Team supporting a variety of cutting-edge AI projects. This unique opportunity will have you working on tasks that change and evolve, ensuring every day is exciting and impactful.
*Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which will be verified during the recruitment process.*

About the role: 
As part of our Flex Team, you'll contribute to a diverse range of AI projects, including:
Writing or classifying prompts to refine AI responses.
Validating multimedia content such as images and videos.
Speaking with different emotions to train AI communication models.
Engaging in tasks that demand creativity, precision, and adaptability.

What we’re looking for:
Education: Bachelor’s degree or higher (mandatory).
Language skills: Fluent or native Polish skills (C1/C2) and English at a minimum of B2 level.
Adaptability: Ability to switch between tasks and projects seamlessly.
Attention to Detail: Keen eye for evaluating and improving AI processes.
Communication Skills: Proficiency in delivering content with varied tones and emotions.
Teamwork: Willingness to collaborate in a dynamic, fast-paced environment.

What we offer:
Fixed monthly salary of €2,800 gross
A €1,000 signing bonus to welcome you to the team.
Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon arrival plus up to €250 travel reimbursement
Flexible working hours to fit your lifestyle and personal needs.
Dynamic and multicultural team with flat hierarchies and a first-name workplace culture.
Exciting career opportunities in our growing international company.
A modern office in the heart of Essen with great amenities.
On-site perks including a canteen and fitness facilities.
Access to leisure areas like our Fun Floor with PlayStation, table tennis, and more.
Opportunities for wellness activities like yoga and guided meditation.
Healthy lifestyle perks, including regular fruit deliveries and free drinks.
An employee referral bonus program to reward your connections.

Ready to make an impact? Apply now and be a part of the team shaping the future of AI!
Kindly attach your CV in English.
*Please note that only shortlisted candidates will be contacted.

 About TELUS Digital AI Data Solutions
Creating and enhancing the world's data to enable better AI via human intelligence.
We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.


Are you ready to shape the future of AI? We're hiring dynamic and adaptable professionals for a Flex Team supporting a variety of cutting-edge AI projects. This unique opportunity will have you working on tasks that change and evolve, ensuring every day is exciting and impactful.*Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which will be verified during the recruitment process.*About the role: As part of our Flex Team, you'll contribute to a diverse range of AI projects, including:<ul><li>Writing or classifying prompts to refine AI responses.</li><li>Validating multimedia content such as images and videos.</li><li>Speaking with different emotions to train AI communication models.</li><li>Engaging in tasks that demand creativity, precision, and adaptability.</li></ul>What we’re looking for:<ul><li>Education: Bachelor’s degree or higher (mandatory).</li><li>Language skills: Fluent or native Polish skills (C1/C2) and English at a minimum of B2 level.</li><li>Adaptability: Ability to switch between tasks and projects seamlessly.</li><li>Attention to Detail: Keen eye for evaluating and improving AI processes.</li><li>Communication Skills: Proficiency in delivering content with varied tones and emotions.</li><li>Teamwork: Willingness to collaborate in a dynamic, fast-paced environment.</li></ul>What we offer:<ul><li>Fixed monthly salary of €2,800 gross</li><li>A €1,000 signing bonus to welcome you to the team.</li><li>Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon arrival plus up to €250 travel reimbursement</li><li>Flexible working hours to fit your lifestyle and personal needs.</li><li>Dynamic and multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Exciting career opportunities in our growing international company.</li><li>A modern office in the heart of Essen with great amenities.</li><li>On-site perks including a canteen and fitness facilities.</li><li>Access to leisure areas like our Fun Floor with PlayStation, table tennis, and more.</li><li>Opportunities for wellness activities like yoga and guided meditation.</li><li>Healthy lifestyle perks, including regular fruit deliveries and free drinks.</li><li>An employee referral bonus program to reward your connections.</li></ul>Ready to make an impact? Apply now and be a part of the team shaping the future of AI!Kindly attach your CV in English.*Please note that only shortlisted candidates will be contacted. About TELUS Digital AI Data SolutionsCreating and enhancing the world's data to enable better AI via human intelligence.We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

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