TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Your benefits:
Competitive Salary: Starting from EUR 1,380 gross during probation period. Afterward, monthly earnings can reach up to EUR 1,700 gross, based on performance.
Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:
Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.

Your skills:
Language Proficiency: Excellent communication skills in English, written and verbal.
Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.
Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!




Your benefits:<ul><li>Competitive Salary: Starting from EUR 1,380 gross during probation period. Afterward, monthly earnings can reach up to EUR 1,700 gross, based on performance.</li><li>Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.</li><li>Expert Support: Answer advertisers' questions with professional advice, guiding them to success.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in English, written and verbal.</li><li>Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.</li><li>Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.</li><li>Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Customer Service Agent with English (m[f[d)

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:

In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!



TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands



Qualification Path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 


Basic Requirements

Full Professional Proficiency in English language
Being a resident in United Kingdom for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United Kingdom
Ability to follow guidelines and conduct online research using search engines, online maps, and website information
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant software


Assessment

In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.



Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


To apply, please click the link below to create your TELUS profile:
https://www.telusinternational.ai/cmp/contributor/jobs/available/105970?utm_source=jobs+europe&utm_medium=ads&utm_campaign=shtloja_jobseurope_105970



Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.A Day in the Life of an Online Data Analyst:<ul><li>In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide</li><li>Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.</li></ul>Join us today and be part of a dynamic and innovative team that is making a difference in the world!TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brandsQualification PathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements<ul><li>Full Professional Proficiency in English language</li><li>Being a resident in United Kingdom for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United Kingdom</li><li>Ability to follow guidelines and conduct online research using search engines, online maps, and website information</li><li>Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance</li><li>Daily access to a broadband internet connection, computer, and relevant software</li></ul>AssessmentIn order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.To apply, please click the link below to create your TELUS profile:<a href="https://www.telusinternational.ai/cmp/contributor/jobs/available/105970?utm_source=jobs+europe&amp;utm_medium=ads&amp;utm_campaign=shtloja_jobseurope_105970" rel="noopener noreferrer" target="_blank">https://www.telusinternational.ai/cmp/contributor/jobs/available/105970?utm_source=jobs+europe&amp;utm_medium=ads&amp;utm_campaign=shtloja_jobseurope_105970</a>

(REMOTE) Online Data Analyst - English (UK)

Job description
Are you ready to use your domain knowledge to advance AI? Join us as a Prompt-Response Writer and by working remotely with flexible hours, help develop high-quality datasets by selecting textbook images, creating prompts, and writing detailed responses. 

A Day in the Life of a Prompt-Response Writer:
In this role, you will be developing, writing, and curating high-quality prompts and responses in your specialized domain (Science, Health & Medicine, Technology & Engineering, or Business).
Collaborating with cross-functional teams to ensure the relevance and accuracy of the datasets.
Reviewing, analyzing, and refining content to meet project requirements, ensuring consistency in tone and adherence to guidelines.

Join us today and contribute to cutting-edge Visual Language Models and work on your schedule!


TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification path
Basic Requirements:
Senior University Student or Teaching Assistant (TA) in one of the following fields: Science, Health & Medicine, Technology & Engineering and/or Business.
Currently pursuing a bachelor's degree in the respective domain or recent graduates
A Master's or PhD degree program is a plus
Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely
Preferred Qualifications:
Experience working in academic research or a related field
At least 3 months of prior experience in prompt writing.

Assessment
In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position. Our team will provide you with guidelines before your qualification exam.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.



<h4>Job description</h4>Are you ready to use your domain knowledge to advance AI? Join us as a Prompt-Response Writer and by working remotely with flexible hours, help develop high-quality datasets by selecting textbook images, creating prompts, and writing detailed responses. A Day in the Life of a Prompt-Response Writer:<ul><li>In this role, you will be developing, writing, and curating high-quality prompts and responses in your specialized domain (Science, Health &amp; Medicine, Technology &amp; Engineering, or Business).</li><li>Collaborating with cross-functional teams to ensure the relevance and accuracy of the datasets.</li><li>Reviewing, analyzing, and refining content to meet project requirements, ensuring consistency in tone and adherence to guidelines.</li></ul>Join us today and contribute to cutting-edge Visual Language Models and work on your schedule!TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. <h4>Qualification path</h4>Basic Requirements:<ul><li>Senior University Student or Teaching Assistant (TA) in one of the following fields: Science, Health &amp; Medicine, Technology &amp; Engineering and/or Business.</li><li>Currently pursuing a bachelor's degree in the respective domain or recent graduates</li><li>A Master's or PhD degree program is a plus</li><li>Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely</li></ul>Preferred Qualifications:<ul><li>Experience working in academic research or a related field</li><li>At least 3 months of prior experience in prompt writing.</li></ul>AssessmentIn order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position. Our team will provide you with guidelines before your qualification exam.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Prompt Response Writer - Ireland

Experience the power of a game-changing career  
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Customer Service Representative on our team, you will: 
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands 
- Log call details onto call management systems and provide response and resolution within SLA  
- Maintain service and product knowledge and expertise associated with applications specific to individual customers  
- Ensure contractual SLA is maintained 
- Liaise with Supervisors/ Mentors on specific projects where requested 
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are bilingual or advanced in English 
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus 
- Have good disposition to work in a customer service environment 
- Have customer care skills – ability to listen to and understand the customers’ need 
- Have the ability to take ownership of, and progress calls to resolution or to escalate call to resolution 
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle:  
- 39 hours/week permanent contract: Monday to Friday, from 10.00 to 19.00
- Salary 18 400 euros gross/year + up to 1200 euros gross/year in bonus  
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities  
- Full paid training on the company and the project you'll be working on  
- Career development programs and specialized courses   
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1546865


Experience the power of a game-changing career  Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA  - Maintain service and product knowledge and expertise associated with applications specific to individual customers  - Ensure contractual SLA is maintained - Liaise with Supervisors/ Mentors on specific projects where requested Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are bilingual or advanced in English - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Have the ability to take ownership of, and progress calls to resolution or to escalate call to resolution What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle:  - 39 hours/week permanent contract: Monday to Friday, from 10.00 to 19.00- Salary 18 400 euros gross/year + up to 1200 euros gross/year in bonus  - Central location in Barcelona- Bring-a-friend (referral) bonus opportunities  - Full paid training on the company and the project you'll be working on  - Career development programs and specialized courses   Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1546865

Customer Service Agent with English (m[f[d)

TELUS Digital

Job description

Other open English speaking jobs

(REMOTE) Online Data Analyst - English (UK)

Prompt Response Writer - Ireland

Customer Service Representative (English-speaking) - On-site LP02