We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


Are you looking for your next career move to work in the tech area? This might be your opportunity to build an international career in sunny Lisbon!
Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.
Responsibilities:
Support Bank Customers;
Provide clear information about products and services
Manage customer requests and clarify any doubts
Deliver a positive attitude towards the brand
Provide top-class interactions and customer service in rotating shifts.

Requirements:
Fluent level of written and verbal communication skills in Turkish
Good level of written and verbal communication skills in English (minimum B2)
Ideally previous experience in Customer Support positions within an online environment.
Experience working in a B2B environment, online advertising, or ad product experience
Strong communication, customer service, relationship management, troubleshooting and support skills
Any education or experience background related to banking would be a plus.

Benefits:
Excellent work opportunity in a dynamic leading multinational company
Competitive Salary
Stable work and career progression; Investment in training and personal development
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
Free salad, fruit, soup, and bread available to all employees
Health Insurance since day one in the company
Opportunity of having free accommodation in one of the company's apartments as well as expenses included (water, electricity, Internet, cable TV, and cleaning services once per week)
Free company events and activities


Are you looking for your next career move to work in the tech area? This might be your opportunity to build an international career in sunny Lisbon!Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.Responsibilities:<ul><li>Support Bank Customers;</li><li>Provide clear information about products and services</li><li>Manage customer requests and clarify any doubts</li><li>Deliver a positive attitude towards the brand</li><li>Provide top-class interactions and customer service in rotating shifts.</li></ul> Requirements:<ul><li>Fluent level of written and verbal communication skills in Turkish</li><li>Good level of written and verbal communication skills in English (minimum B2)</li><li>Ideally previous experience in Customer Support positions within an online environment.</li><li>Experience working in a B2B environment, online advertising, or ad product experience</li><li>Strong communication, customer service, relationship management, troubleshooting and support skills</li><li>Any education or experience background related to banking would be a plus.</li></ul> Benefits:<ul><li>Excellent work opportunity in a dynamic leading multinational company</li><li>Competitive Salary</li><li>Stable work and career progression; Investment in training and personal development</li><li>Modern, centrally located buildings with canteen facilities and an excellent public transportation connection</li><li>Free salad, fruit, soup, and bread available to all employees</li><li>Health Insurance since day one in the company</li><li>Opportunity of having free accommodation in one of the company's apartments as well as expenses included (water, electricity, Internet, cable TV, and cleaning services once per week)</li><li>Free company events and activities</li></ul>

Turkish Speaking Customer Support - Banking project


No experience needed; we are making you a star!
Come to our huge studios in Bucharest and join over 2000 people like you who have chosen a more exciting start to their career gaining great experience in a booming industry!!         

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play.
We are seeking a dynamic and playful colleague to join our team as a Game Presenter. In this role, you will present live games to our online customers and based on some exceptional business demand; prepare and shuffle playing cards in accordance with procedures and schedules. In practical terms you might expect to perform mostly as a Game Presenter with potential hours or shifts on demand with other tasks such as shuffling and attending various games.
 
What you would be doing:

To be “the face” of the company delivering expert knowledge and superior gaming quality
To represent and maintain Pragmatic Play brand by consistently adhering to the company presentation and grooming policy
To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
The ability to engage players
To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play brand guidelines
To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

What makes you a strong candidate:

Fluency in Turkish is a must
Exceptional presenting skills
An enthusiastic and positive attitude with an outgoing personality
Must be able to maintain high energy levels for the duration of games that require a more animated performance
Flexibility of working hours and the ability to commit to a 24/7 service pattern
Must be reliable and have good attendance and timekeeping records
Attention to details and excellent people skills are essential as this is a customer facing role
Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

We are having new package for you:  
  
Competitive salary: Increased salary scheme after the probation period
Performance bonus: In addition to your salary, you will also be able to receive up to RON 3,000 net per month in our NEW and improved bonus scheme. You will learn how to work in filming studios, how to present on camera and how to work with our tech
Free meals: provided daily when you’re working.
Gym benefit: kicks in after your first 6 months
Shift allowance: +100% for legal holidays, +25% for night shifts, +10% for weekend shifts
Private health care insurance; best in class
Rewarding "Refer a Friend" Bonus: additional financial incentive for your contribution to company's growth
Paid initial training with different workshops and development classes;
Career growth opportunities within an international tech company;
Relocation Support for candidates abroad: We provide accommodation close to our office - two bedroom apartment for you and one of your new colleagues and we are paying the utility bills. We will cover the expenses for the flight tickets to Bucharest as well;



No experience needed; we are making you a star!Come to our huge studios in Bucharest and join over 2000 people like you who have chosen a more exciting start to their career gaining great experience in a booming industry!!         ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.This role is with the ARRISE group powering Pragmatic Play.We are seeking a dynamic and playful colleague to join our team as a Game Presenter. In this role, you will present live games to our online customers and based on some exceptional business demand; prepare and shuffle playing cards in accordance with procedures and schedules. In practical terms you might expect to perform mostly as a Game Presenter with potential hours or shifts on demand with other tasks such as shuffling and attending various games.What you would be doing:<ul><li>To be “the face” of the company delivering expert knowledge and superior gaming quality</li><li>To represent and maintain Pragmatic Play brand by consistently adhering to the company presentation and grooming policy</li><li>To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations</li><li>The ability to engage players</li><li>To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play brand guidelines</li><li>To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company</li></ul>What makes you a strong candidate:<ul><li>Fluency in Turkish is a must</li><li>Exceptional presenting skills</li><li>An enthusiastic and positive attitude with an outgoing personality</li><li>Must be able to maintain high energy levels for the duration of games that require a more animated performance</li><li>Flexibility of working hours and the ability to commit to a 24/7 service pattern</li><li>Must be reliable and have good attendance and timekeeping records</li><li>Attention to details and excellent people skills are essential as this is a customer facing role</li><li>Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion</li></ul>We are having new package for you:  <ul><li>Competitive salary: Increased salary scheme after the probation period</li><li>Performance bonus: In addition to your salary, you will also be able to receive up to RON 3,000 net per month in our NEW and improved bonus scheme. You will learn how to work in filming studios, how to present on camera and how to work with our tech</li><li>Free meals: provided daily when you’re working.</li><li>Gym benefit: kicks in after your first 6 months</li><li>Shift allowance: +100% for legal holidays, +25% for night shifts, +10% for weekend shifts</li><li>Private health care insurance; best in class</li><li>Rewarding "Refer a Friend" Bonus: additional financial incentive for your contribution to company's growth</li><li>Paid initial training with different workshops and development classes;</li><li>Career growth opportunities within an international tech company;</li><li>Relocation Support for candidates abroad: We provide accommodation close to our office - two bedroom apartment for you and one of your new colleagues and we are paying the utility bills. We will cover the expenses for the flight tickets to Bucharest as well;</li></ul>

Game Presenter with Turkish

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ 

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!

Your responsibilities and impact as a Sales Associate will be:
Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities 
Call and qualify new potential clients and leads
Understand customer needs and provide appropriate solutions
Up-selling and cross-selling
Building and enriching their database
Create business opportunities and increase revenue from accounts
Ensure close communication with the team to share information 
Ad-hoc support
Be a team player and participate in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:You have a native level of Turkish and a good level of English
You have EU citizenship or hold a valid work permit for Portugal
You are motivated, reliable and committed to your work
You have a previous experience in sales
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities
What’s in it for you?Type of contract: a long-term fixed-term contract, renewable every year
Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 1068€ gross/month 
Excluding accommodation: 1360,00€ gross/month
Private health insurance after 6 months of contract (in addition to standard insurance)
*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages *Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening a bank account, etc. upon your arrival.
A company that fully supports you and wants to make your experience great
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
A dynamic, open-minded, and multicultural environment, including 82 different nationalities
A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles
Your Future Company: Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you. From your career development, language skills, and accommodation to your social integration.

What should you expect from living in Lisbon?A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes, and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment



+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!Your responsibilities and impact as a Sales Associate will be:<ul><li>Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities </li><li>Call and qualify new potential clients and leads</li><li>Understand customer needs and provide appropriate solutions</li><li>Up-selling and cross-selling</li><li>Building and enriching their database</li><li>Create business opportunities and increase revenue from accounts</li><li>Ensure close communication with the team to share information </li><li>Ad-hoc support</li><li>Be a team player and participate in the success of the team and project</li><li>Skills, qualifications, and interests you need to succeed in this role:You have a native level of Turkish and a good level of English</li><li>You have EU citizenship or hold a valid work permit for Portugal</li><li>You are motivated, reliable and committed to your work</li><li>You have a previous experience in sales</li><li>You have a drive for excellence and professionalism</li><li>You have excellent communication skills</li><li>You are a real team player and willing to work with many other nationalities</li><li>What’s in it for you?Type of contract: a long-term fixed-term contract, renewable every year</li><li>Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)</li></ul>Salary conditions* – 2 options:<ul><li>Including free accommodation (shared flat, all bills included): 1068€ gross/month </li><li>Excluding accommodation: 1360,00€ gross/month</li><li>Private health insurance after 6 months of contract (in addition to standard insurance)</li></ul>*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages *Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)<ul><li>Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening a bank account, etc. upon your arrival.</li><li>A company that fully supports you and wants to make your experience great</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company</li><li>A dynamic, open-minded, and multicultural environment, including 82 different nationalities</li><li>A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment</li><li>A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.</li><li>Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles</li></ul>Your Future Company: Our client is recognized as the Best Customer &amp; Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you. From your career development, language skills, and accommodation to your social integration.<ul><li>What should you expect from living in Lisbon?A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes, and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>

Customer Care Associate in Portugal (Turkish Speaker)

Assist companies, identify their needs and propose to them the digital solutions they need!
We are looking for talents with Turkish & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.
If you have a solid Sales / Business Development mindset, ideally in the IT industry, an understanding of cloud computing concepts, in particular Google Cloud Platform solutions, this is your chance!
As a Business Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose the proper digital solutions.
You will work towards individual targets, but will also be part of a larger sales team, in a phone-based environment, where you will interact with customers primarily via outbound calls.
What you will do
Project 1: Lead generation, qualification, management
Prospect and generate leads through outbound calling with small and medium businesses
Collaborate closely with client to create a territory action plan, including target companies, target prospects, and messaging/talk-tracks
Set up new meetings to hand off to other sales groups
Conduct high-level conversations with senior executives in prospective accounts
Achieve or exceed monthly quota of qualified leads
Qualify opportunities and handle objections
Research and build new and existing accounts
 
Project 2: Product/service sales, upsell (inbound and outbound)
Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale
Explain our client’s products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our client’s products
Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure
Develop and codify best practices and sales workflows for interactions with prospects
Achieve or exceed monthly sales quota
Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
Troubleshoot small technical setup issues or route them to relevant teams.
 
What you will bring:
Excellent command of Turkish and very good English language knowledge
Some experience in outbound sales, B2B sales or business development, ideally in the IT industry
Some understanding of cloud computing concepts, such as Google Cloud Platform solutions
Outgoing and confident in inbound/outbound phone sales with a great phone manner
History of quota over-achievement
Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
Organized and has pipeline management, time management skills and prioritization skills
Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
You need to be an EU citizen / EU passport holder, or alternatively you need to have a Greek residence permit (providing access to work) or a corresponding digital blue paper.
 
It would be great if you could also bring:
Experience working in sales environment
Some experience in IT outbound sales prospecting
Experience in tele-sales and successfully managing a large portfolio of accounts and contacts
Experience using Salesforce or other CRM platforms
Proven success in generating leads and experience in presenting sales pitches
Able to identify key decision makers and relevant stakeholders in a business conversation
Understanding of local market and local business environment
 
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


<h4>Assist companies, identify their needs and propose to them the digital solutions they need!</h4>We are looking for talents with Turkish &amp; English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.If you have a solid Sales / Business Development mindset, ideally in the IT industry, an understanding of cloud computing concepts, in particular Google Cloud Platform solutions, this is your chance!As a Business Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose the proper digital solutions.You will work towards individual targets, but will also be part of a larger sales team, in a phone-based environment, where you will interact with customers primarily via outbound calls.<h5>What you will do</h5><h6>Project 1: Lead generation, qualification, management</h6><ul><li>Prospect and generate leads through outbound calling with small and medium businesses</li><li>Collaborate closely with client to create a territory action plan, including target companies, target prospects, and messaging/talk-tracks</li><li>Set up new meetings to hand off to other sales groups</li><li>Conduct high-level conversations with senior executives in prospective accounts</li><li>Achieve or exceed monthly quota of qualified leads</li><li>Qualify opportunities and handle objections</li><li>Research and build new and existing accounts</li></ul><h6>Project 2: Product/service sales, upsell (inbound and outbound)</h6><ul><li>Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale</li><li>Explain our client’s products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs</li><li>Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our client’s products</li><li>Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure</li><li>Develop and codify best practices and sales workflows for interactions with prospects</li><li>Achieve or exceed monthly sales quota</li><li>Reach out to existing customers to pitch new ancillary products or increase spend in products currently used</li><li>Troubleshoot small technical setup issues or route them to relevant teams.</li></ul><h5>What you will bring:</h5><ul><li>Excellent command of Turkish and very good English language knowledge</li><li>Some experience in outbound sales, B2B sales or business development, ideally in the IT industry</li><li>Some understanding of cloud computing concepts, such as Google Cloud Platform solutions</li><li>Outgoing and confident in inbound/outbound phone sales with a great phone manner</li><li>History of quota over-achievement</li><li>Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team</li><li>Organized and has pipeline management, time management skills and prioritization skills</li><li>Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious</li><li>You need to be an EU citizen / EU passport holder, or alternatively you need to have a Greek residence permit (providing access to work) or a corresponding digital blue paper.</li></ul><h5>It would be great if you could also bring:</h5><ul><li>Experience working in sales environment</li><li>Some experience in IT outbound sales prospecting</li><li>Experience in tele-sales and successfully managing a large portfolio of accounts and contacts</li><li>Experience using Salesforce or other CRM platforms</li><li>Proven success in generating leads and experience in presenting sales pitches</li><li>Able to identify key decision makers and relevant stakeholders in a business conversation</li><li>Understanding of local market and local business environment</li></ul><h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; development opportunities</li><li>Special events as well as c<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">ommunity &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank"> Great Place to Work</a>-Certified Company that fosters diversity</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Turkish Speaking Customer Support - Banking project

Speakit

Job description

Other open Turkish speaking jobs

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