Customer Care Associate in Portugal (Turkish Speaker)

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ 

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!

Your responsibilities and impact as a Sales Associate will be:

• Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities 
• Call and qualify new potential clients and leads
• Understand customer needs and provide appropriate solutions
• Up-selling and cross-selling
• Building and enriching their database
• Create business opportunities and increase revenue from accounts
• Ensure close communication with the team to share information 
• Ad-hoc support
• Be a team player and participate in the success of the team and project
• Skills, qualifications, and interests you need to succeed in this role:You have a native level of Turkish and a good level of English
• You have EU citizenship or hold a valid work permit for Portugal
• You are motivated, reliable and committed to your work
• You have a previous experience in sales
• You have a drive for excellence and professionalism
• You have excellent communication skills
• You are a real team player and willing to work with many other nationalities
• What’s in it for you?Type of contract: a long-term fixed-term contract, renewable every year
• Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)

Salary conditions* – 2 options:

• Including free accommodation (shared flat, all bills included): 1068€ gross/month 
• Excluding accommodation: 1360,00€ gross/month
• Private health insurance after 6 months of contract (in addition to standard insurance)

*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages *Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

• Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening a bank account, etc. upon your arrival.
• A company that fully supports you and wants to make your experience great
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
• A dynamic, open-minded, and multicultural environment, including 82 different nationalities
• A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
• A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
• Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles

Your Future Company: Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you. From your career development, language skills, and accommodation to your social integration.

• What should you expect from living in Lisbon?A colorful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes, and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment