We are not your typical agency, our modern approach makes us stand out from any other recruitment company. Our success is not only due to the quality of our work; it’s down to our attitude, our approach and the way we treat and prioritize our clients and candidates.



Do you excel at analyzing and interpreting complex datasets to reveal critical trends and insights that shape business strategies? If so, we want to connect with you!
Our client, a dynamic scale-up focused on securing the financial systems that serve millions, is looking for a Senior Business Intelligence (BI) Analyst. In this pivotal role, you will unlock the potential of data to enhance strategic decision-making. By collaborating closely with the Operations team, you’ll convert their data requirements into powerful reports and dashboards, providing actionable insights that drive business growth.

Main Responsibilities
Collect and examine data from multiple sources, such as databases, data warehouses, and external systems, to detect trends, patterns, and insights. This involves using SQL in Snowflake, as well as conducting quick analyses with spreadsheets
Create and design reports, dashboards, and data visualizations to clearly and effectively present findings using Looker or spreadsheets
Collaborate with stakeholders to understand their data needs and turn them into actionable insights, reports, or dashboards
Partner with the data team to ensure that reports used by the Operations team are accurate, consistent, and reliable
Work with cross-functional teams to identify data-driven opportunities for improving processes, increasing efficiency, and reducing costs
Keep up-to-date with the latest industry trends, best practices, and new technologies in business intelligence and analytics
Provide training and support to users on Looker and how to interpret data effectively

Core Skills/experience
+3 years of experience in a similar role
Expertise in SQL, data visualization tools (e.g., Looker, Tableau, Power BI), and advanced proficiency in Microsoft Excel
Strong analytical skills to gather, structure, interpret, and analyze large datasets
Experience with data modelling, data warehousing and ETL processes
Excellent communication and interpersonal skills, capable of conveying complex ideas and concepts to a variety of audiences
Ability to work both independently and as part of a team
Proactivity and self-driven mindset
Understanding statistical analysis techniques and predictive modelling is a plus
Certification in business intelligence or data analysis is preferred

What’s on offer
Health Insurance
Hybrid working model
A fast-growing company with good opportunities to keep learning and developing
An international, dynamic, and creative environment where more than 50 nationalities interact
Clear organization structure and open communication

Our recruitment process
Step 1: Interview with our Recruiter to get to know you and your experience 
Step 2: Interview with the company's Operations Manager
Step 3: Case Study
Step 4: Interview with the Head of Operations


Do you excel at analyzing and interpreting complex datasets to reveal critical trends and insights that shape business strategies? If so, we want to connect with you!Our client, a dynamic scale-up focused on securing the financial systems that serve millions, is looking for a Senior Business Intelligence (BI) Analyst. In this pivotal role, you will unlock the potential of data to enhance strategic decision-making. By collaborating closely with the Operations team, you’ll convert their data requirements into powerful reports and dashboards, providing actionable insights that drive business growth.<h3>Main Responsibilities</h3><ul><li>Collect and examine data from multiple sources, such as databases, data warehouses, and external systems, to detect trends, patterns, and insights. This involves using SQL in Snowflake, as well as conducting quick analyses with spreadsheets</li><li>Create and design reports, dashboards, and data visualizations to clearly and effectively present findings using Looker or spreadsheets</li><li>Collaborate with stakeholders to understand their data needs and turn them into actionable insights, reports, or dashboards</li><li>Partner with the data team to ensure that reports used by the Operations team are accurate, consistent, and reliable</li><li>Work with cross-functional teams to identify data-driven opportunities for improving processes, increasing efficiency, and reducing costs</li><li>Keep up-to-date with the latest industry trends, best practices, and new technologies in business intelligence and analytics</li><li>Provide training and support to users on Looker and how to interpret data effectively</li></ul><h3>Core Skills/experience</h3><ul><li>+3 years of experience in a similar role</li><li>Expertise in SQL, data visualization tools (e.g., Looker, Tableau, Power BI), and advanced proficiency in Microsoft Excel</li><li>Strong analytical skills to gather, structure, interpret, and analyze large datasets</li><li>Experience with data modelling, data warehousing and ETL processes</li><li>Excellent communication and interpersonal skills, capable of conveying complex ideas and concepts to a variety of audiences</li><li>Ability to work both independently and as part of a team</li><li>Proactivity and self-driven mindset</li><li>Understanding statistical analysis techniques and predictive modelling is a plus</li><li>Certification in business intelligence or data analysis is preferred</li></ul><h3>What’s on offer</h3><ul><li>Health Insurance</li><li>Hybrid working model</li><li>A fast-growing company with good opportunities to keep learning and developing</li><li>An international, dynamic, and creative environment where more than 50 nationalities interact</li><li>Clear organization structure and open communication</li></ul><h3>Our recruitment process</h3><ul><li>Step 1: Interview with our Recruiter to get to know you and your experience </li><li>Step 2: Interview with the company's Operations Manager</li><li>Step 3: Case Study</li><li>Step 4: Interview with the Head of Operations</li></ul>

Senior BI Analyst with English

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Representative (remote), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Representative on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.
- Take incoming calls from boutiques and shops and resolve demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
- To understand and comply with administrative duties
Your qualifications
Concentrix is a great match if you:
- Are proficient or bilingual in English
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- Can support consumers in the sales and post-sales process by product recommendation
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week temporary contract: Monday to Friday 05:00 to 00:00
- Salary 19 300 euros gross/year + up to 3000 euros gross/year in bonus
- Work from home anywhere in Spain
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1537144


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative (remote), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Customer Representative on our team, you will:- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.- Take incoming calls from boutiques and shops and resolve demands.- Log call details onto call management systems and provide response and resolution within SLA.- Maintain service and product knowledge and expertise associated with applications specific to individual customers.- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.- To understand and comply with administrative dutiesYour qualificationsConcentrix is a great match if you:- Are proficient or bilingual in English- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers’ need- Can support consumers in the sales and post-sales process by product recommendationWhat’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:- Full-time 39 hours/week temporary contract: Monday to Friday 05:00 to 00:00- Salary 19 300 euros gross/year + up to 3000 euros gross/year in bonus- Work from home anywhere in Spain- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, specialized coursesExperience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1537144

Customer Representative (English-speaking) - Remote GW02

Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool.

A Day in the Life of a Media Search Analyst:
In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, and home pod evaluations spanning various media domains
Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.

Join us today and be a key player in our community revolutionizing digital media content!

TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification Path:

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements
Being a native speaker of English Language, with fluency in both written and spoken forms
Being a resident in Ireland for at least 1 year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Ireland
Having up-to-date familiarity with prevailing trends in applications, music & video with a keen interest in internet research.
Having an email address associated with an Apple ID and experience and know-how of Apple products
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant software
Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills
While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent.

Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.



Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool.A Day in the Life of a Media Search Analyst:<ul><li>In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, video, and home pod evaluations spanning various media domains</li><li>Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.</li></ul>Join us today and be a key player in our community revolutionizing digital media content!TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. <h3>Qualification Path:</h3>No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements<ul><li>Being a native speaker of English Language, with fluency in both written and spoken forms</li><li>Being a resident in Ireland for at least 1 year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Ireland</li><li>Having up-to-date familiarity with prevailing trends in applications, music &amp; video with a keen interest in internet research.</li><li>Having an email address associated with an Apple ID and experience and know-how of Apple products</li><li>Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance</li><li>Daily access to a broadband internet connection, computer, and relevant software</li><li>Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills</li><li>While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent.</li></ul>AssessmentIn order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Remote: Media Search Analyst - English (IE)

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 

If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. 

Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 

What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 

As a Customer Service Sales Representative on our team, you will: 
- Take incoming customer and from boutiques and shops calls and solve users’ demands 
- Log call details onto call management systems and provide response and resolution within SLA 
- Maintain service and product knowledge and expertise associated with applications specific to individual customers 
- Ensure contractual SLA is maintained 
 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 

Concentrix is a great match if you: 
- Have a proficient or bilingual level of English.
- Have minimum of 1-year relevant experience in fashion retail or retail 
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads 
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs 
- Have exceptional customer-facing and customer-care skills 
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office 

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 

What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 

In this role, we offer benefits that help support your unique lifestyle: 
- Full-time 39 hours/week temporary contract: rotative Monday to Friday 09:00 - 18:00
- Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus 
- Central location in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs, specialized courses 
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 

Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1537025


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will: - Take incoming customer and from boutiques and shops calls and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of English.- Have minimum of 1-year relevant experience in fashion retail or retail - Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have exceptional customer-facing and customer-care skills - Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week temporary contract: rotative Monday to Friday 09:00 - 18:00- Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1537025

Senior BI Analyst with English

Babel Profiles

Job description

Main Responsibilities

Core Skills/experience

What’s on offer

Our recruitment process

Other open English speaking jobs

Customer Representative (English-speaking) - Remote GW02

Remote: Media Search Analyst - English (IE)

Customer Service Sales Rep. English – On-site - Fashion Ind.