Next Job Abroad

Finnish Customer Support Agent for Video Streaming App project to Athens!

Next Job Abroad

Full-Time
Greece
Onsite
Finnish & English
Valid through 2025-03-10

Job description

Our client collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.

They are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join them in their state-of-the-art working environment in Athens, Greece.

What you will do

• Provide optimal advice regarding different queries of the business clients.

• Create a meaningful rapport with key decision-makers in the marketing industry while troubleshooting the customer’s issue.

• Provide strategic campaign support to educate your clients.

• Achieve strong customer satisfaction with a focus on quality and results.

• Searching for the most accurate and effective solution to the problem stated.

• Being blended throughout the day on different channels.

What you will bring

• Superior written and verbal communication skills in Finnish, as well as effective listening skills

• Good communication skills in English

• Flexibility to adapt to the different working channels during the day (chat, phone, email)

• Ability to use positive language

• Willingness to continuous learning and improvement

• Good time management skill

What our client offers
  • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age