Next Job Abroad is an international recruitment company, helping you finding your next job abroad.

We help you with different roles in Europe, where you will speak your own language and start in a team with people from you own country - often in an international office with a diverse culture and people from all over the world.

You get free help with applying for your right job, preparation for job interviews & relocating to your new country abroad.

Our team consists of people who love travelling and who have all worked and lived abroad themselves. That way you know that you get help from people who have been there and who know how it works. 


Our client creates and fully manages premium iGaming brands. They have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players.

About the Role
Reporting to the Head of Customer Service, you’ll be a key player in bringing top-notch service. 

What You’ll Do
Provide outstanding customer service through chat and emails in both English and Finnish
Respond professionally to a range of live chat and email queries from our client's players
Be responsible for KYC duties and Document Processing
Listen, probe, and investigate inquiries to determine the underlying needs of the customer
Communicate in a prompt, thoughtful, warm, and empathetic manner
Provide first-time resolution where possible
Remain vigilant of any suspicious activity and escalate accordingly
Look to cross-sell and promote all opportunities
Identify RG concerns within live communications and provide the necessary support
Put the player first at all times!

What We’re Looking For
Experience in Customer Service or a similar role in iGaming
Strong English proficiency, both written and spoken, along with skills in Finnish
Willingness to work shifts between 8 am – 1 am, with potential night shifts if needed

What Will You Find with our client
A close team of 50 in Malta and Marbella
Opportunities to learn and do more than your usual customer service job
Socially responsible environment by dedicating time off to volunteer



Our client creates and fully manages premium iGaming brands. They have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players.About the RoleReporting to the Head of Customer Service, you’ll be a key player in bringing top-notch service. What You’ll Do<ul><li>Provide outstanding customer service through chat and emails in both English and Finnish</li><li>Respond professionally to a range of live chat and email queries from our client's players</li><li>Be responsible for KYC duties and Document Processing</li><li>Listen, probe, and investigate inquiries to determine the underlying needs of the customer</li><li>Communicate in a prompt, thoughtful, warm, and empathetic manner</li><li>Provide first-time resolution where possible</li><li>Remain vigilant of any suspicious activity and escalate accordingly</li><li>Look to cross-sell and promote all opportunities</li><li>Identify RG concerns within live communications and provide the necessary support</li><li>Put the player first at all times!</li></ul>What We’re Looking For<ul><li>Experience in Customer Service or a similar role in iGaming</li><li>Strong English proficiency, both written and spoken, along with skills in Finnish</li><li>Willingness to work shifts between 8 am – 1 am, with potential night shifts if needed</li></ul>What Will You Find with our client<ul><li>A close team of 50 in Malta and Marbella</li><li>Opportunities to learn and do more than your usual customer service job</li><li>Socially responsible environment by dedicating time off to volunteer</li></ul>

(Remote) Finnish Senior Customer Service Agent for iGaming company

Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce!
Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce.
We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software.
What you will do:
Primary Point of Contact: You’ll be the first point of contact for customer and client requests.
Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices.
Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes.
Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction.
Excellence in Interaction: Strive for excellence in every customer interaction, promoting increased product usage and loyalty.
Goal-Oriented: Commit to meeting personal and team targets.
What you will bring:
Language Skills: Fluency in Finnishand very good use of English (both written and spoken).
Customer Support Experience: Prior work experience in a customer support role is advantageous.
Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.
Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn.
Team Spirit: Demonstrate genuine ownership and an unbreakable team spirit.
Adaptability: Thrive in a fast-paced environment.
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.



<h4>Join our Nordic Customer Care team that supports the electronic payment architects who truly understand commerce!</h4>Want to play a role in creating powerful customer experiences and shaping omni-commerce payment ecosystems? Join us and be part of a team that helps customers to stay competitive in the ever-changing world of commerce.We collaborate with one of the leading companies that provide technology for electronic payment transactions. Their products are POS electronic payment devices with their own operating systems, security and encryption software and certified payment software.What you will do:<ul><li>Primary Point of Contact: You’ll be the first point of contact for customer and client requests.</li><li>Inbound Calls: Answer inquiries from retailers, merchants, and shop owners related to their POS devices.</li><li>Troubleshooting: Discover and troubleshoot issues, guiding customers toward desired outcomes.</li><li>Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction.</li><li>Excellence in Interaction: Strive for excellence in every customer interaction, promoting increased product usage and loyalty.</li><li>Goal-Oriented: Commit to meeting personal and team targets.</li></ul>What you will bring:<ul><li>Language Skills: Fluency in Finnishand very good use of English (both written and spoken).</li><li>Customer Support Experience: Prior work experience in a customer support role is advantageous.</li><li>Communication and Problem-Solving: Exceptional communication skills, soft skills, and a problem-solving mentality.</li><li>Tech Proficiency: Familiarity with Android OS, advanced PC skills, and a willingness to learn.</li><li>Team Spirit: Demonstrate genuine ownership and an unbreakable team spirit.</li><li>Adaptability: Thrive in a fast-paced environment.</li></ul>What we offer:<ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Customer Service Representative with Finnish for POS Devices 

Etsimme suomenkielisiä asiakaspalvelun ammattilaisia liittymään tiimiimme Kreikassa. Tässä roolissa pääset työskentelemään johtavan autoteollisuuden brändin parissa ja tarjoamaan erinomaista asiakaspalvelua kansainvälisessä ympäristössä 🌞🌴
Päätehtävät ja vastuut:
Asiakkaiden neuvominen tuotteisiin ja palveluihin liittyvissä kysymyksissä.
Tarjota apua tuotteen ominaisuuksista, takuista, huolloista ja teknisistä ongelmista.
Ratkaista asiakaspalvelupyyntöjä tehokkaasti ja ylläpitää korkeaa asiakastyytyväisyyttä.
Hallita yhteydenottoja monikanavaisesti (puhelin, sähköposti, chat).
Asiakastietojen päivitys ja käsittely järjestelmissä.
Tarjota tietoa asiakkaiden tarpeisiin ja suositella lisäpalveluja tarvittaessa.
Vaatimukset:
Erinomainen suomen kielen taito (suullinen ja kirjallinen) ja hyvä englannin taito.
Hyvät viestintätaidot ja kyky ratkaista ongelmia tehokkaasti.
Kokemus asiakaspalvelusta katsotaan eduksi, mutta ei välttämätöntä.
Tiimityöskentelytaidot ja kyky hallita useita tehtäviä yhtä aikaa.
Kiinnostus autoteollisuuteen on plussaa, mutta ei välttämätöntä.
Tarjoamme:
Kilpailukykyinen kuukausipalkka + 2 ylimääräistä palkkaa vuodessa (14 kuukauden palkka vuodessa).
Palkallinen koulutusjakso, jossa opit tarvittavat taidot tehtävässä menestymiseen.
Muuttoapu Kreikkaan, mukaan lukien lentolippujen kustannusten kattaminen ja yrityksen tarjoama majoitus ensimmäisten viikkojen ajaksi.
Terveydenhuolto ja yksityinen sairausvakuutus heti ensimmäisestä työsuhdepäivästä lähtien.
Bonuksia ja suoritusperusteisia kannustimia, jotka lisäävät ansaintamahdollisuuksia.
Mahdollisuus työskennellä kansainvälisessä työympäristössä, jossa voit kehittyä ja edetä urallasi.
Modernit toimitilat ja työympäristö Kreikan ainutlaatuisessa kulttuurissa.
Lähetä hakemus ja CV meille mahdollisimman pian, mikäli olet valmis aloittamaan uuden elämän Kreikassa 😍


Etsimme suomenkielisiä asiakaspalvelun ammattilaisia liittymään tiimiimme Kreikassa. Tässä roolissa pääset työskentelemään johtavan autoteollisuuden brändin parissa ja tarjoamaan erinomaista asiakaspalvelua kansainvälisessä ympäristössä 🌞🌴Päätehtävät ja vastuut:<ul><li>Asiakkaiden neuvominen tuotteisiin ja palveluihin liittyvissä kysymyksissä.</li><li>Tarjota apua tuotteen ominaisuuksista, takuista, huolloista ja teknisistä ongelmista.</li><li>Ratkaista asiakaspalvelupyyntöjä tehokkaasti ja ylläpitää korkeaa asiakastyytyväisyyttä.</li><li>Hallita yhteydenottoja monikanavaisesti (puhelin, sähköposti, chat).</li><li>Asiakastietojen päivitys ja käsittely järjestelmissä.</li><li>Tarjota tietoa asiakkaiden tarpeisiin ja suositella lisäpalveluja tarvittaessa.</li></ul>Vaatimukset:<ul><li>Erinomainen suomen kielen taito (suullinen ja kirjallinen) ja hyvä englannin taito.</li><li>Hyvät viestintätaidot ja kyky ratkaista ongelmia tehokkaasti.</li><li>Kokemus asiakaspalvelusta katsotaan eduksi, mutta ei välttämätöntä.</li><li>Tiimityöskentelytaidot ja kyky hallita useita tehtäviä yhtä aikaa.</li><li>Kiinnostus autoteollisuuteen on plussaa, mutta ei välttämätöntä.</li></ul>Tarjoamme:<ul><li>Kilpailukykyinen kuukausipalkka + 2 ylimääräistä palkkaa vuodessa (14 kuukauden palkka vuodessa).</li><li>Palkallinen koulutusjakso, jossa opit tarvittavat taidot tehtävässä menestymiseen.</li><li>Muuttoapu Kreikkaan, mukaan lukien lentolippujen kustannusten kattaminen ja yrityksen tarjoama majoitus ensimmäisten viikkojen ajaksi.</li><li>Terveydenhuolto ja yksityinen sairausvakuutus heti ensimmäisestä työsuhdepäivästä lähtien.</li><li>Bonuksia ja suoritusperusteisia kannustimia, jotka lisäävät ansaintamahdollisuuksia.</li><li>Mahdollisuus työskennellä kansainvälisessä työympäristössä, jossa voit kehittyä ja edetä urallasi.</li><li>Modernit toimitilat ja työympäristö Kreikan ainutlaatuisessa kulttuurissa.</li></ul>Lähetä hakemus ja CV meille mahdollisimman pian, mikäli olet valmis aloittamaan uuden elämän Kreikassa 😍

Finnish speaking Customer Support specialist

Our client collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.

They are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join them in their state-of-the-art working environment in Athens, Greece.

What you will do
• Provide optimal advice regarding different queries of the business clients.
• Create a meaningful rapport with key decision-makers in the marketing industry while troubleshooting the customer’s issue.
• Provide strategic campaign support to educate your clients.
• Achieve strong customer satisfaction with a focus on quality and results.
• Searching for the most accurate and effective solution to the problem stated.
• Being blended throughout the day on different channels.
 
What you will bring
• Superior written and verbal communication skills in Finnish, as well as effective listening skills
• Good communication skills in English
• Flexibility to adapt to the different working channels during the day (chat, phone, email)
• Ability to use positive language
• Willingness to continuous learning and improvement
• Good time management skill
 
What our client offers
Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age



Our client collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.They are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join them in their state-of-the-art working environment in Athens, Greece.<h5>What you will do</h5>• Provide optimal advice regarding different queries of the business clients.• Create a meaningful rapport with key decision-makers in the marketing industry while troubleshooting the customer’s issue.• Provide strategic campaign support to educate your clients.• Achieve strong customer satisfaction with a focus on quality and results.• Searching for the most accurate and effective solution to the problem stated.• Being blended throughout the day on different channels.<h5>What you will bring</h5>• Superior written and verbal communication skills in Finnish, as well as effective listening skills• Good communication skills in English• Flexibility to adapt to the different working channels during the day (chat, phone, email)• Ability to use positive language• Willingness to continuous learning and improvement• Good time management skill<h5>What our client offers</h5><ul><li>Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; development opportunities</li><li>Special events as well as community &amp; social responsibility initiatives</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age</li></ul>

(Remote) Finnish Senior Customer Service Agent for iGaming company

Next Job Abroad

Job description

Other open Finnish speaking jobs

Customer Service Representative with Finnish for POS Devices

Finnish speaking Customer Support specialist

Finnish Customer Support Agent for Video Streaming App project to Athens!