Digital Trust and Safety Analyst with Italian (m|f|d)

If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Italian (m/f/d)

Next Training Starts on: January 7th, 2025

Overview of tasks:

• Back office support only 
• Taking over general administrative tasks
• Provide online support for specific cases 
• Achieving and ensuring the quality standards

We are looking for:

• Fluent written and spoken communication skills in Italian and English
• Valid working permit for Spain or EU citizenship
• Affinity with back office services
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach 
• Full time or Part-time (weekend shifts) with flexible schedule

We will offer:

• Permanent employment contract
• Attractive salary of 9,846.15€ (Part time) to 24,000€ (Full time) gross per year and fully paid training period
• Appealing bonuses for weekend and night shift
• Private health insurance after probation period and daily meal allowance from day one
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Barcelona
• Positive international working environment; fun floor with PlayStation, table tennis, and many more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Several partnerships with fitness centers, restaurants, beauty care and more
• Attractive employee referral bonus programs

Join our team and apply now!

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation .At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.