Digital Trust and Safety Analyst with Armenian (m[f[d)

Your benefits:

• Competitive Salary: Earn up to EUR 1,700 gross.
• Comprehensive Training: A fully paid training period will set you up for success.
• Health Coverage: Private health insurance after 3 months of probation.
• Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:

• Client Understanding: Back office support only. Taking over general administrative tasks.
• Expert Support: Provide online support for specific cases.
• Business Impact: Play a crucial role in helping achieve the company’s business targets.
• Customer Satisfaction: Achieving and ensuring the quality standards.

Your skills:

• Language Proficiency: Excellent communication skills in both Armenian and English, written and verbal.
• Experience: Affinity with back office services.
• Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
• Professional Approach: A solutions-driven mindset and goal-oriented work approach.
• Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
• Eagerness to Learn: Passionate about continuous learning and research.
• Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!