We are not your typical agency, our modern approach makes us stand out from any other recruitment company. Our success is not only due to the quality of our work; it’s down to our attitude, our approach and the way we treat and prioritize our clients and candidates.



Are you a native German speaker who wants to work in an international environment? Are you looking for an opportunity to join a welcoming, dynamic, and diverse team? Then this is a great opportunity for you, don't miss out!
Our client is an American multinational company with an office in the center of Barcelona. They are looking for someone dynamic, energetic, and willing to learn more about the world of customer service. They also offer many great benefits, which you can read about below!

Key languages
Native level of German 
Full Professional level of English

Main responsibilities
Accurately taking care of the order processing, delivery creation, and shipment processing
Support Customers through a prompt resolution to issues regarding stock availability, sales orders, shipment status, product and services
Build strong customer relationships 
Receive and process sales orders
Follow up on order status and order book maintenance
Attending trade shows

Core skills/experience
1 year of experience in Customer Service and/or Sales Support 
Ability to interact effectively and cooperatively with different stakeholders
Great communication and interpersonal skills
Detailed-oriented and proactive
Great organizational skills, proactivity, and desire to develop

What's on offer
Temporal contract 
Competitive salary package
Hybrid working model 
Bicing card 
Gym allowance 
International team with a hands-on and stable environment
Office located in the city center
Working Hours: Monday to Friday 09:00 - 17:30

Our recruitment process?
Step 1: Interview with our Recruiter to get to know you better
Step 2: Interview with the HR and Hiring Manager 
Step 3: Interview with the Head of the Department



Are you a native German speaker who wants to work in an international environment? Are you looking for an opportunity to join a welcoming, dynamic, and diverse team? Then this is a great opportunity for you, don't miss out!Our client is an American multinational company with an office in the center of Barcelona. They are looking for someone dynamic, energetic, and willing to learn more about the world of customer service. They also offer many great benefits, which you can read about below!Key languages<ul><li>Native level of German </li><li>Full Professional level of English</li></ul>Main responsibilities<ul><li>Accurately taking care of the order processing, delivery creation, and shipment processing</li><li>Support Customers through a prompt resolution to issues regarding stock availability, sales orders, shipment status, product and services</li><li>Build strong customer relationships </li><li>Receive and process sales orders</li><li>Follow up on order status and order book maintenance</li><li>Attending trade shows</li></ul>Core skills/experience<ul><li>1 year of experience in Customer Service and/or Sales Support </li><li>Ability to interact effectively and cooperatively with different stakeholders</li><li>Great communication and interpersonal skills</li><li>Detailed-oriented and proactive</li><li>Great organizational skills, proactivity, and desire to develop</li></ul>What's on offer<ul><li>Temporal contract </li><li>Competitive salary package</li><li>Hybrid working model </li><li>Bicing card </li><li>Gym allowance </li><li>International team with a hands-on and stable environment</li><li>Office located in the city center</li><li>Working Hours: Monday to Friday 09:00 - 17:30</li></ul>Our recruitment process?<ul><li>Step 1: Interview with our Recruiter to get to know you better</li><li>Step 2: Interview with the HR and Hiring Manager </li><li>Step 3: Interview with the Head of the Department</li></ul>

Customer Care Advisor (Temporary Position) with German

Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.

Your responsibilities and impact as a Customer Success Advisor will be:
Helping customers with any questions and problems:
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media
Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience
Being in contact with other departments and redirecting related cases and issues to responsible departments
Ensuring and participating in the success of your department. 
Skills, qualifications, and interests you need to succeed in this role:
A native level of German and at least a B2 level of English
Experience in Customer Service would be a plus but is not mandatory
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative, and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)
What's in it for you?
Schedule: 40h/week in rotative shifts (Mon-Fri, 8 AM to 8 PM)
Competitive Salary depending on your experience in customer service
Meal vouchers + Transportation allowances
Private health insurance after 6 months
Relocation Package
Pleasant and inspiring working atmosphere in an international environment
Opportunity to be part of a rapidly expanding global organization working with world-famous brands
Professional development and a clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance
Free fruit, coffee, tea, water, and a lot more!
What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes, and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success Advisor will be:Helping customers with any questions and problems:<ul><li>Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media</li><li>Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience</li><li>Being in contact with other departments and redirecting related cases and issues to responsible departments</li><li>Ensuring and participating in the success of your department. </li></ul>Skills, qualifications, and interests you need to succeed in this role:<ul><li>A native level of German and at least a B2 level of English</li><li>Experience in Customer Service would be a plus but is not mandatory</li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Being energetic, innovative, and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul>What's in it for you?<ul><li>Schedule: 40h/week in rotative shifts (Mon-Fri, 8 AM to 8 PM)</li><li>Competitive Salary depending on your experience in customer service</li><li>Meal vouchers + Transportation allowances</li><li>Private health insurance after 6 months</li><li>Relocation Package</li><li>Pleasant and inspiring working atmosphere in an international environment</li><li>Opportunity to be part of a rapidly expanding global organization working with world-famous brands</li><li>Professional development and a clear career path</li><li>Training &amp; development opportunities</li><li>Competitive salary &amp; relocation allowance and assistance</li><li>Free fruit, coffee, tea, water, and a lot more!</li></ul>What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes, and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Your Future Company:Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.Is this project not the best fit for you? Feel free to check our other opportunities <a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Portugal</a> or send us your CV to be considered for other projects or future opportunities.

Customer Success Advisor (German Speaker)

Werde Kundenbetreuer/in in einem internationalen Technologieunternehmen. Werde Teil eines dynamischen Teams und begebe dich auf eine aufregende Reise in das Herz der pulsierenden portugiesischen Hauptstadt Lissabon, um die Zukunft des Technologiesupports zu gestalten.🤗
💻 Dein zukünftiges Unternehmen:
Dein zukünftiges Unternehmen ist ein weltweit führendes Unternehmen in der BPO-Branche. Mit 170.000 Mitarbeitern auf der ganzen Welt wirst du ein Mitglied eines Teams sein, das die besten Erfahrungen für mehr als 750 der weltweit führenden und digital führenden Marken schafft. Die innovativen Lösungen, die Technologie und das Fachwissen sind darauf ausgerichtet, die betrieblichen Anforderungen der Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten.
🤩 Was steckt für dich drin? ​
Art des Vertrags: Unbefristeter Vertrag, 30 Tage Probezeit
Arbeitszeiten: Vollzeit (40h/Woche) Montag-Sonntag 8:00-20:00
Gehaltsbedingungen: 1.450 € brutto/Monat + 300 € Treueprämie alle 3 Monate + 3.000 € Einstellungsprämie + Leistungsprämie 120 € ab dem 4. vollen Monat
Krankenversicherung nach 6 Monaten
Bezahlte Berufsausbildung
Mitarbeiterrabatte
Lustige und engagierte unternehmensweite Initiativen
Ausgezeichnete Arbeitskultur
🌞 Wie sieht dein Tag als Kundenbetreuer/in aus? ​
Bereitstellung genauer und detaillierter Informationen über die Produkte, Merkmale und Spezifikationen des Unternehmens.
Verwalte und beantworte Kundenanfragen per Telefon und E-Mail.
Unterstütze Kunden bei der Einrichtung des Produkts, bei der Fehlersuche und bei der Nutzung.
Bearbeitung von Kundenbestellungen, Rücksendungen und Umtausch.
Sicherstellung einer ausgezeichneten Kundenzufriedenheit durch Beantwortung von Anfragen, Lösung von Problemen und Bereitstellung von technischer Unterstützung auf angemessene und freundliche Weise.
🎸 Was du brauchst um als Kundenbetreuer/in zu rocken: ​
Deutschkenntnisse auf muttersprachlichem Niveau und mindestens C1-Niveau in Englisch
Eine gültige portugiesische Arbeitserlaubnis (erforderlich)
Du lebst in Lissabon oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Lissabon umzuziehen
Du bist stets auf dem neuesten Stand in Bezug auf Trends und Praktiken in den sozialen Medien
Belastbarkeit im Umgang mit sensiblen Inhalten, emotionale Reife und professionelle Gelassenheit
Motivation und Engagement, um die zugewiesenen Aufgaben effektiv zu erfüllen
Begeisterung für interkulturelle Kommunikation und für den Lebensstil im Ausland
📍​Was dich in Lissabon erwartet
Ein buntes Stadtbild und eine reiche Kulturgeschichte
Die Vorteile des Lebens in einer europäischen Hauptstadt mit einem kleinen Budget
Köstliche portugiesische Küche und berühmte Café-Kultur
Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben
Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik
Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld
Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.


Werde Kundenbetreuer/in in einem internationalen Technologieunternehmen. Werde Teil eines dynamischen Teams und begebe dich auf eine aufregende Reise in das Herz der pulsierenden portugiesischen Hauptstadt Lissabon, um die Zukunft des Technologiesupports zu gestalten.🤗<h2>💻 Dein zukünftiges Unternehmen:</h2>Dein zukünftiges Unternehmen ist ein weltweit führendes Unternehmen in der BPO-Branche. Mit 170.000 Mitarbeitern auf der ganzen Welt wirst du ein Mitglied eines Teams sein, das die besten Erfahrungen für mehr als 750 der weltweit führenden und digital führenden Marken schafft. Die innovativen Lösungen, die Technologie und das Fachwissen sind darauf ausgerichtet, die betrieblichen Anforderungen der Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten.<h2>🤩 Was steckt für dich drin? ​</h2><ul><li>Art des Vertrags: Unbefristeter Vertrag, 30 Tage Probezeit</li><li>Arbeitszeiten: Vollzeit (40h/Woche) Montag-Sonntag 8:00-20:00</li><li>Gehaltsbedingungen: 1.450 € brutto/Monat + 300 € Treueprämie alle 3 Monate + 3.000 € Einstellungsprämie + Leistungsprämie 120 € ab dem 4. vollen Monat</li><li>Krankenversicherung nach 6 Monaten</li><li>Bezahlte Berufsausbildung</li><li>Mitarbeiterrabatte</li><li>Lustige und engagierte unternehmensweite Initiativen</li><li>Ausgezeichnete Arbeitskultur</li></ul><h2>🌞 Wie sieht dein Tag als Kundenbetreuer/in aus? ​</h2><ul><li>Bereitstellung genauer und detaillierter Informationen über die Produkte, Merkmale und Spezifikationen des Unternehmens.</li><li>Verwalte und beantworte Kundenanfragen per Telefon und E-Mail.</li><li>Unterstütze Kunden bei der Einrichtung des Produkts, bei der Fehlersuche und bei der Nutzung.</li><li>Bearbeitung von Kundenbestellungen, Rücksendungen und Umtausch.</li><li>Sicherstellung einer ausgezeichneten Kundenzufriedenheit durch Beantwortung von Anfragen, Lösung von Problemen und Bereitstellung von technischer Unterstützung auf angemessene und freundliche Weise.</li></ul><h2>🎸 Was du brauchst um als Kundenbetreuer/in zu rocken: ​</h2><ul><li>Deutschkenntnisse auf muttersprachlichem Niveau und mindestens C1-Niveau in Englisch</li><li>Eine gültige portugiesische Arbeitserlaubnis (erforderlich)</li><li>Du lebst in Lissabon oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Lissabon umzuziehen</li><li>Du bist stets auf dem neuesten Stand in Bezug auf Trends und Praktiken in den sozialen Medien</li><li>Belastbarkeit im Umgang mit sensiblen Inhalten, emotionale Reife und professionelle Gelassenheit</li><li>Motivation und Engagement, um die zugewiesenen Aufgaben effektiv zu erfüllen</li><li>Begeisterung für interkulturelle Kommunikation und für den Lebensstil im Ausland</li></ul><h2>📍​Was dich in Lissabon erwartet</h2><ul><li>Ein buntes Stadtbild und eine reiche Kulturgeschichte</li><li>Die Vorteile des Lebens in einer europäischen Hauptstadt mit einem kleinen Budget</li><li>Köstliche portugiesische Küche und berühmte Café-Kultur</li><li>Freundliche Menschen, gute Laune und ein unbeschwertes Stadtleben</li><li>Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik</li><li>Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld</li></ul>Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.

Kundenbetreuer für Technologieunternehmen

Are you Passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto.
Your responsibilities and impact as a Beauty Customer Service Representative will be:
Management of consumer requests relating to Information and Complaints through different channels
Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner
Being in contact with other departments and redirecting related cases and issues to related departments
Skills, qualifications, and interests you need to succeed in this role:
Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
Proficiency in the German language, with a minimum of C1 level proficiency.
English language level of B2 
Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.
Willingness and availability to work flexible shifts
Previous experience in the cosmetics and luxury industry is advantageous.
Knowledge and hands-on experience with digital and social media platforms.
Prior involvement in customer service roles is a plus.
What’s in it for you?
Type of contract: a long-term fixed term contract, renewable every year
Working hours: full time (40h/week)
Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 950-1100€ gross/month
Excluding accommodation: 1300-1400€ gross/month
(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
For international candidates:
Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Your Future Company: 
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this job role not the best fit for you? Feel free to check our other German opportunities within Spain & Portugal or send us your CV to be considered for other projects or future opportunities.


Are you Passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto.<h2>Your responsibilities and impact as a Beauty Customer Service Representative will be:</h2><ul><li>Management of consumer requests relating to Information and Complaints through different channels</li><li>Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner</li><li>Being in contact with other departments and redirecting related cases and issues to related departments</li></ul><h2>Skills, qualifications, and interests you need to succeed in this role:</h2><ul><li>Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.</li><li>Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.</li><li>Proficiency in the German language, with a minimum of C1 level proficiency.</li><li>English language level of B2 </li><li>Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.</li><li>Willingness and availability to work flexible shifts</li><li>Previous experience in the cosmetics and luxury industry is advantageous.</li><li>Knowledge and hands-on experience with digital and social media platforms.</li><li>Prior involvement in customer service roles is a plus.</li></ul><h2>What’s in it for you?</h2><ul><li>Type of contract: a long-term fixed term contract, renewable every year</li><li>Working hours: full time (40h/week)</li><li>Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00)</li></ul>Salary conditions (*) – 2 options:<ul><li>Including free accommodation (shared flat, all bills included): 950-1100€ gross/month</li><li>Excluding accommodation: 1300-1400€ gross/month</li><li>(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)</li></ul>For international candidates:<ul><li>Reimbursement of your initial flight expenses after 9 months</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul><h2>Your Future Company: </h2>Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Is this job role not the best fit for you? Feel free to check our <a href="https://www.bluselection.com/jobs/german?query=&amp;selected_locations=&amp;sort_type=relevance&amp;source=app-v4.tool4staffing.com" rel="noopener noreferrer" target="_blank">other German opportunities within Spain &amp; Portugal</a> or send us your CV to be considered for other projects or future opportunities.

Customer Care Advisor (Temporary Position) with German

Babel Profiles

Job description

Other open German speaking jobs

Customer Success Advisor (German Speaker)

Kundenbetreuer für Technologieunternehmen

Beauty Customer Service Representative (German Speaker)