Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Why US
About TELUS International AI
We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.
Learn more at https://www.telusinternational.com/solutions/ai-data-solutions
Job description
TELUS International AI is looking for candidates to participate in audio collection project.
Task Description: Participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants will avoid shouting, and whispering and preferably record themself with minimal background noise.
This is an independent contractor opportunity and collaboration will be done on a freelance basis.
Task Duration: Up to 20 min
Compensation: $17
Payments will be issued via Hyperwallet through the AI Community platform.
Requirements
Adults 18+
Native speaker of Chinese (Mandarin)
Fluent English (to understand instructions)
Any Samsung phone
Stable internet connection



Why USAbout TELUS International AIWe help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video, and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products to better search results, to expanded speech recognition, to more human-like bot interactions and so much more.Learn more at <a href="https://www.telusinternational.com/solutions/ai-data-solutions" rel="noopener noreferrer" target="_blank">https://www.telusinternational.com/solutions/ai-data-solutions</a>Job descriptionTELUS International AI is looking for candidates to participate in audio collection project.Task Description: Participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants will avoid shouting, and whispering and preferably record themself with minimal background noise.This is an independent contractor opportunity and collaboration will be done on a freelance basis.Task Duration: Up to 20 minCompensation: $17Payments will be issued via Hyperwallet through the<a href="https://www.telusinternational.ai/cmp" rel="noopener noreferrer" target="_blank"> AI Community platform</a>.Requirements<ul><li>Adults 18+</li><li>Native speaker of Chinese (Mandarin)</li><li>Fluent English (to understand instructions)</li><li>Any Samsung phone</li><li>Stable internet connection</li></ul>

Audio Data Collection (Italy)

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, Welo Data leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts...and we'd like you to join us!

As a Web Search Evaluator, you will review and grade internet search queries to help search engines work better. In other words, you’ll tell the search engine how good or bad its results are based on the user’s keywords.

This role is great for people who:
Surf the internet daily
Use major search engines frequently
Enjoy researching topics online

Our raters are also eligible for benefits, including paid sick time and employee assistance programs.

Project Details
Pay Rate: $14.50 per hour

Location: Remote/work from home, Georgia – Note: Even though the position is WFH, you must reside in the country/state that is noted in this description. This will be automatically checked during the hiring process.

Hours: Set your own schedule based on the following – Minimum commitment is 10 hours per week. You can choose to work up to 29 hours per week (if project needs allow). – Note: Data volumes can vary week to week. Some weeks there is more data to review, other weeks less.

Start Date: ASAP
Employment Type: W2 Part-Time Employee; Payment every 2 weeks
Project Duration: 12 months (with possibility of extension

Experience & Requirements
Fluent in English (written and spoken)
Strong understanding of pop culture in the US
Reliable computer system and internet connection
Familiar understanding of how to use online search engines
Sign a standard Non-Disclosure Agreement and Service Level Agreement

Benefits
Following eligibility requirements, you’ll receive:
Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness, Hospital Indemnity Insurance
401(k) Retirement Plan


Federal Law Compliance
In compliance with federal law, all persons hired will be required to:
Verify identity and eligibility to work in the United States
Complete a required employment eligibility verification form


Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, Welo Data leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts...and we'd like you to join us!As a Web Search Evaluator, you will review and grade internet search queries to help search engines work better. In other words, you’ll tell the search engine how good or bad its results are based on the user’s keywords.This role is great for people who:<ul><li>Surf the internet daily</li><li>Use major search engines frequently</li><li>Enjoy researching topics online</li></ul>Our raters are also eligible for benefits, including paid sick time and employee assistance programs.Project DetailsPay Rate: $14.50 per hourLocation: Remote/work from home, Georgia – Note: Even though the position is WFH, you must reside in the country/state that is noted in this description. This will be automatically checked during the hiring process.Hours: Set your own schedule based on the following – Minimum commitment is 10 hours per week. You can choose to work up to 29 hours per week (if project needs allow). – Note: Data volumes can vary week to week. Some weeks there is more data to review, other weeks less.Start Date: ASAPEmployment Type: W2 Part-Time Employee; Payment every 2 weeksProject Duration: 12 months (with possibility of extensionExperience &amp; Requirements<ul><li>Fluent in English (written and spoken)</li><li>Strong understanding of pop culture in the US</li><li>Reliable computer system and internet connection</li><li>Familiar understanding of how to use online search engines</li><li>Sign a standard Non-Disclosure Agreement and Service Level Agreement</li></ul>BenefitsFollowing eligibility requirements, you’ll receive:<ul><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>HSA</li><li>Voluntary Life Insurance</li><li>Accident, Critical Illness, Hospital Indemnity Insurance</li><li>401(k) Retirement Plan</li></ul>Federal Law ComplianceIn compliance with federal law, all persons hired will be required to:<ul><li>Verify identity and eligibility to work in the United States</li><li>Complete a required employment eligibility verification form</li></ul>

AI Web Search Evaluator 

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 

If you’re looking to grow and be inspired, as a Sales and Marketing Campaign Lead in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 

Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 

What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 

As a Sales and Marketing Campaign Lead on our team, you will: 
- Act as the conduit between the client & Concentrix by engaging with client´s Campaign Manager, Market CRM Leads and Countries to ensure we have the campaign activities required to deliver our business objectives
- Ensure that call center supervisors and agents are informed and fully prepared for upcoming campaigns by coordinating resources and providing campaign briefs in advance
- Ensure supervisors and agents are well-equipped with the necessary campaign materials, resolving campaign execution doubts they may have and ensuring timely communication of campaign details, objectives, and expectations.
- Identify training needs and collaborate with the contact center training team to ensure supervisors and agents receive proper training on processes and tools, particularly regarding campaign management and MSD (Microsoft Dynamics).
- Monitor and help addressing issues raised during campaigns execution and proactively provide feedback from agents to improve processes and tools
- Track key performance indicators (KPIs) to ensure campaign success and take corrective actions as necessary
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 

Concentrix is a great match if you:
-  Are bilingual or proficient in English
- Have 2-3 years of experience in a Contact Center Campaign Management role
- Have strong communication and coordination abilities
- Are proficient in campaign management tools (especially MS-Dynamics 365)
- Have analytical skills to track KPIs and identify areas for improvement
- Have a Bachelor’s degree in business, Marketing, or related field (preferred but not required)
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 

In this role, we offer benefits that help support your unique lifestyle:
-    A competitive salary package
-    Relocation support*
-    Full-time Spanish contract
-    A modern centrally placed office in Barcelona
-    We also help you with what you need to start working and living in Spain
-    Full paid training for the company and the products you will be working on

Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 

Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1552486


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales and Marketing Campaign Lead in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Sales and Marketing Campaign Lead on our team, you will: - Act as the conduit between the client &amp; Concentrix by engaging with client´s Campaign Manager, Market CRM Leads and Countries to ensure we have the campaign activities required to deliver our business objectives- Ensure that call center supervisors and agents are informed and fully prepared for upcoming campaigns by coordinating resources and providing campaign briefs in advance- Ensure supervisors and agents are well-equipped with the necessary campaign materials, resolving campaign execution doubts they may have and ensuring timely communication of campaign details, objectives, and expectations.- Identify training needs and collaborate with the contact center training team to ensure supervisors and agents receive proper training on processes and tools, particularly regarding campaign management and MSD (Microsoft Dynamics).- Monitor and help addressing issues raised during campaigns execution and proactively provide feedback from agents to improve processes and tools- Track key performance indicators (KPIs) to ensure campaign success and take corrective actions as necessaryYour qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:-  Are bilingual or proficient in English- Have 2-3 years of experience in a Contact Center Campaign Management role- Have strong communication and coordination abilities- Are proficient in campaign management tools (especially MS-Dynamics 365)- Have analytical skills to track KPIs and identify areas for improvement- Have a Bachelor’s degree in business, Marketing, or related field (preferred but not required)What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle:-    A competitive salary package-    Relocation support*-    Full-time Spanish contract-    A modern centrally placed office in Barcelona-    We also help you with what you need to start working and living in Spain-    Full paid training for the company and the products you will be working onExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1552486

Sales and Marketing Campaign Lead  (English - speaking) - On-site HS03

Your benefits:
Competitive Salary: Starting from EUR 1,380 gross during probation period. Afterward, monthly earnings can reach up to EUR 1,700 gross, based on performance.
Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:
Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.

Your skills:
Language Proficiency: Excellent communication skills in English, written and verbal.
Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.
Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!




Your benefits:<ul><li>Competitive Salary: Starting from EUR 1,380 gross during probation period. Afterward, monthly earnings can reach up to EUR 1,700 gross, based on performance.</li><li>Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.</li><li>Expert Support: Answer advertisers' questions with professional advice, guiding them to success.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in English, written and verbal.</li><li>Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.</li><li>Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.</li><li>Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Audio Data Collection (Italy)

TELUS International AI Inc.

Job description

Other open English speaking jobs

AI Web Search Evaluator

Sales and Marketing Campaign Lead (English - speaking) - On-site HS03

Customer Service Agent with English (m[f[d)