Web Product Implementation Specialist (French Speaker)

Are you passionate about technology, online advertising, and web development? Do you have strong communication skills and a problem-solving mindset? Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world!

Your Responsibilities:

• Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing.
• Verify the implementation of web-based products with customers.
• Provide guidance, support, and training to customers on product functionality and usage.
• Troubleshoot and resolve technical issues related to product implementation.
• Deliver exceptional service to customers, exceeding client expectations and quality standards.

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Skills and Qualifications:

• French native speaker with good English skills (B2 level).
• Basic understanding of or interest in JavaScript, HTML5, and CSS/CSS3.
• Basic knowledge of or willingness to learn CMS platforms like WordPress, Shopify, Wix, Joomla, or similar.
• Interest in or experience with online advertising or ad products.
• Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes.
• Experience working in a B2B environment.
• Excellent communication, customer service, relationship management, and support skills.

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What’s in It for You?

• A fixed-term contract of one year, renewable annually.
• Monday to Friday, 8 am to 5 pm (40 hours/week).
• Comprehensive 9-week training program to set you up for success.
• Salary Options:
• With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month.
• Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month.
• Relocation Support for International Applicants:
• Reimbursement of initial flight costs to Lisbon.
• Airport pick-up upon arrival.
• Annual return flight to your home country (within the EU).
• Assistance with paperwork, opening a bank account, and settling in.
• Additional Perks:
• Free Portuguese lessons to help you integrate into your new home.
• Access to cooking classes, sports activities, and social events organized by the company.
• Clear career development opportunities in various career paths.