System Technician I
BCD Travel
Job description
System Technician I
Fulltime, Home and Office based in Warsaw, Poland
This position administers, tests, implements, troubleshoots, and maintains Infrastructure architectures to include all related Information Systems and their components. They provide 2nd level support for Information System related issues, including its relative subcomponents. They will evaluate, test, and contribute to recommendations on Information Systems and their impact on existing system configurations. You will research and resolve moderately to highly complex technical problems.
As an System Technician I, you will
- Support Windows Client Administration
- Be the Microsoft Endpoint Manager
- Have MS Active Directory and MS Office 365 knowledge
- Support internal customers with technical questions and support issues
- Focus on Installation, relocation, or maintenance of hardware (primarily endpoints)
- Plan, coordinate, and execute office openings, moves, and closures
About you
- Prior technical experience in a 24 x 7 IT environment
- Good communication skills, oral, written and presentation in English and Polish
- Effective troubleshooting and problem-solving skills
- Excellent customer service skills