Swedish-Speaking Customer Support Role in Malta – Join iGaming

Looking to kick-start your career in a fast-paced, exciting environment? Become a part of one of Europe’s leading iGaming companies in sunny Malta! We’re seeking a Swedish-speaking Customer Service Representative to assist players, answer queries, and troubleshoot technical problems while enjoying a range of amazing perks and a beautiful Mediterranean lifestyle.

In your role, you’ll guide players through account management, payment issues, technical glitches, and game-related questions. Your ability to communicate swiftly, thoughtfully, and empathetically will ensure customer satisfaction and loyalty. You’ll be part of a team that works closely together to provide players with top-notch service, all while keeping an eye out for suspicious activity.

About the Company:

Our partner is one of the fastest-growing brands in the iGaming industry, offering over 8,000 games from 180+ suppliers. They’re constantly evolving to deliver new and exciting experiences to players worldwide. As part of their team, you’ll help shape that experience and grow with the company.

Your Benefits Include:

• A gross monthly salary of €2,166.67.
• Performance bonuses of up to 10%.
• 2 weeks of free accommodation near the office and assistance finding a permanent home.
• Flight cost reimbursement.
• €250 annual wellness allowance for fitness-related expenses.
• Free transport home after night shifts.
• Hybrid working model: a mix of office and remote work (at least 2 days in the office).
• €250 one-time home office setup bonus.
• Private health insurance.
• 40 days of remote work per year from anywhere in the world.
• 27 vacation days per year, plus 14 public holidays.
• Free breakfast and lunch at the office.
• Social activities, team-building events, and one volunteer day per year.
• Birthday leave.
• Fresh fruit, coffee, and tea provided daily.
• Free party tickets and beach club access.

What We Require:

• Fluency in Swedish (both spoken and written).
• Good command of English.
• A positive, flexible attitude.
• Interest in iGaming and a willingness to learn more.
• Empathy and a passion for customer service.
• Strong communication and collaboration skills, plus the ability to work independently.
• Minimum commitment of 12 months.
• EU citizenship.

Take the first step towards your new adventure on the sunny island of Malta. Apply today to join a fast-growing company in the exciting world of iGaming!