Swedish Customer Service Specialist – Work on Malta in the iGaming Industry

Do you want to work in a vibrant, sun-drenched location while developing your career in a fast-growing industry? We’re looking for a Swedish-speaking customer service professional to join a leading iGaming company in Malta. If you’re passionate about helping people and eager to thrive in the online gaming world, this role could be your next adventure!

As a customer service agent, you’ll engage with players via chat and email to assist with account issues, payments, technical difficulties, game-related questions, and more. You’ll handle each interaction with warmth and empathy, delivering top-notch service and identifying suspicious activity when necessary. In this role, you’ll play a crucial part in ensuring players’ experiences are smooth and enjoyable.

Why You Should Join Us:

Our partner company, with over 8,000 games and 180+ providers, has become a leader in the iGaming world. They’ve built an exciting, high-energy workplace on Malta and are expanding rapidly. As a part of their team, you’ll enjoy an enriching work environment, great benefits, and the opportunity to contribute to the company’s ongoing success.

What We Offer:

• Gross monthly salary of €2,166.67.
• Monthly performance bonus of up to 10% of your salary.
• 2 weeks of free accommodation near the office and help finding permanent housing.
• Flight cost reimbursement.
• €250 wellness allowance for gym memberships or other health-related expenses.
• Free transport home after night shifts.
• Flexible hybrid work model: work remotely or in the office (at least 2 days a week in the office).
• One-time €250 bonus to set up your home office.
• Private health insurance.
• 40 days of remote work per year from anywhere in the world.
• 27 paid vacation days annually plus 14 public holidays.
• Free breakfast and lunch at the office.
• Regular team-building activities and social events.
• One day off per year for volunteering.
• Birthday leave.
• Fresh fruit, coffee, and tea daily.
• Free party tickets and access to beach clubs.

What We’re Looking For:

• Native or fluent in Swedish, with strong written and spoken English skills.
• A positive, flexible attitude and the ability to thrive in a team environment.
• A strong interest in the iGaming industry and a passion for helping customers.
• Excellent communication, problem-solving, and interpersonal skills.
• The ability to work independently and efficiently.
• Minimum commitment of 12 months.
• EU citizenship.

Ready to work in an exciting industry in a sunny, vibrant location? Apply now and take the next step in your career on Malta!