Sales or Customer Service Representative in Portugal (German Speaker)

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience?

We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company.

Your responsibilities and impact as a Customer Service Representative will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by

• Answering project-related queries from customers
• Identifying issues and provide solutions
• Ensuring high level of customer satisfaction
• Recording data in the CRM system
• Providing ad-hoc support
• Being a team player and participate in the success of the team and project

Skills, qualifications and interests you need to succeed in this role:

• A native level of German and at least a B2 level of English
• Knowledge of the value and impact that a good customer experience can create 
• A high school degree
• Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism
• Being a real team player and committed to your work
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Portugal for an international career and life experience
• Having a valid work permit for the specific country (required)

What’s in it for you?

• Type of contract: a long-term fixed term contract, renewable every year or even indefinite 
• Working hours: full time (40h/week)
• Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours
• Various model options: on site, hybrid or remote projects
• Salary range: 950 - 1500€ gross/month depending on project and relocation package

For international candidates:

• Relocation Package including help with paperwork, accomodation and flight/travel tickets
• Help in paperwork, opening bank account, etc. upon your arrival
• Health insurance
• Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company
• Real career opportunities in different career paths

Your Future Company:

By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens or Thessaloniki.

• Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.