Next Job Abroad is an international recruitment company, helping you finding your next job abroad.

We help you with different roles in Europe, where you will speak your own language and start in a team with people from you own country - often in an international office with a diverse culture and people from all over the world.

You get free help with applying for your right job, preparation for job interviews & relocating to your new country abroad.

Our team consists of people who love travelling and who have all worked and lived abroad themselves. That way you know that you get help from people who have been there and who know how it works. 


Finnish-Speaking Customer Support – Join a Premium Remote iGaming Team and provide top tier Customer Support!

Are you passionate about delivering exceptional customer experiences? Do you want to be part of a dynamic iGaming company that values autonomy, accountability, and expertise? This is your chance to join a growing team in Malta or Marbella and take your customer service career to the next level!

Why You’ll Love This Role
As a Finnish-Speaking Customer Support Representative, you’ll be the go-to person for players, ensuring they have a smooth, enjoyable, and secure gaming experience. Working closely with a highly skilled and experienced team, you’ll get to learn, grow, and make an impact every day.

What You’ll Be Doing
-Providing top-tier customer support via live chat and email in Finnish & English
-Handling KYC duties and document verification to keep things secure
-Resolving inquiries quickly and efficiently, while maintaining a friendly and professional approach
-Identifying responsible gaming concerns and offering the right support
-Promoting exciting offers and helping players get the most out of their gaming experience
-Keeping an eye out for suspicious activity and escalating when needed

What We’re Looking For
-Customer Service experience (ideally in iGaming, but not a deal-breaker!)
-Fluent Finnish & strong English skills (written and spoken)
-A proactive, problem-solving mindset with a customer-first attitude
-Willingness to work shifts (8 AM – 1 AM, with occasional night shifts if needed)

What’s in It for You?
-Work with a fun, collaborative team of 50+ professionals remotely 
-More than just customer support – get involved, grow, and take on new challenges
-Make a difference by contributing to social responsibility initiatives and volunteering opportunities

If you’re ready to take your customer service career to the next level in the exciting world of iGaming, apply now! 


Finnish-Speaking Customer Support – Join a Premium Remote iGaming Team and provide top tier Customer Support!Are you passionate about delivering exceptional customer experiences? Do you want to be part of a dynamic iGaming company that values autonomy, accountability, and expertise? This is your chance to join a growing team in Malta or Marbella and take your customer service career to the next level!Why You’ll Love This RoleAs a Finnish-Speaking Customer Support Representative, you’ll be the go-to person for players, ensuring they have a smooth, enjoyable, and secure gaming experience. Working closely with a highly skilled and experienced team, you’ll get to learn, grow, and make an impact every day.What You’ll Be Doing-Providing top-tier customer support via live chat and email in Finnish &amp; English-Handling KYC duties and document verification to keep things secure-Resolving inquiries quickly and efficiently, while maintaining a friendly and professional approach-Identifying responsible gaming concerns and offering the right support-Promoting exciting offers and helping players get the most out of their gaming experience-Keeping an eye out for suspicious activity and escalating when neededWhat We’re Looking For-Customer Service experience (ideally in iGaming, but not a deal-breaker!)-Fluent Finnish &amp; strong English skills (written and spoken)-A proactive, problem-solving mindset with a customer-first attitude-Willingness to work shifts (8 AM – 1 AM, with occasional night shifts if needed)What’s in It for You?-Work with a fun, collaborative team of 50+ professionals remotely -More than just customer support – get involved, grow, and take on new challenges-Make a difference by contributing to social responsibility initiatives and volunteering opportunitiesIf you’re ready to take your customer service career to the next level in the exciting world of iGaming, apply now!

Remote Finnish speaking Senior Customer Service Specialist

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as an Engagement Manager in Malaga (on-site),  you will be part of our team of game-changers who are powering the brands of the future in tech.  
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As an Engagement Manager on our team, you will: 
- Onboarding Independent Software Vendors (ISV) into success, explaining the value proposition of the commercial marketplace, opportunities and setting up engagement expectations.   
- Activating technical consults and Go-To-Market Planning sessions 
- Pipeline management of their ISVs through proactive outreach, to ensure they have all the support required to meet their anticipated publication dates   
- Nurturing and activating through regular emails and one-on-one meetings with ISVs and track progression towards the next steps 
- Troubleshooting of program-related issues ISVs might face  
- Promote content, events, programs, and other desired actions 
- Working in-tandem with the ISV Technical Team to support ISVs with activating their technical consultations   
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in Finnish plus fluent in English 
- Have a Bachelor’s Degree in Business Management, IT, Marketing or related field  
- Have minimum 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience  
- Have sales skills – Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.  
- Can accurately document call outcomes and notes  
- Have basic understanding of target industry, ability to deliver provided messaging on solutions  
- Are fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required  
- Baseline understanding and passion for cloud technologies and changing the world  
- Strong written and verbal communication skills and use of professional business language 
 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain 
- Salary range from  23,364  € to 27.360€  gross/year   
- Relocation support*  
- Full paid training for the company and the products you will be working on  
- A modern centrally placed office in Benalmadena, right next to the beach area  
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1559208


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Engagement Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.  Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Engagement Manager on our team, you will: - Onboarding Independent Software Vendors (ISV) into success, explaining the value proposition of the commercial marketplace, opportunities and setting up engagement expectations.   - Activating technical consults and Go-To-Market Planning sessions - Pipeline management of their ISVs through proactive outreach, to ensure they have all the support required to meet their anticipated publication dates   - Nurturing and activating through regular emails and one-on-one meetings with ISVs and track progression towards the next steps - Troubleshooting of program-related issues ISVs might face  - Promote content, events, programs, and other desired actions - Working in-tandem with the ISV Technical Team to support ISVs with activating their technical consultations   Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Finnish plus fluent in English - Have a Bachelor’s Degree in Business Management, IT, Marketing or related field  - Have minimum 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience  - Have sales skills – Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.  - Can accurately document call outcomes and notes  - Have basic understanding of target industry, ability to deliver provided messaging on solutions  - Are fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required  - Baseline understanding and passion for cloud technologies and changing the world  - Strong written and verbal communication skills and use of professional business language Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time Spanish contract, we also help you with what you need to start working and living in Spain - Salary range from 23,364 € to 27.360€  gross/year   - Relocation support*  - Full paid training for the company and the products you will be working on  - A modern centrally placed office in Benalmadena, right next to the beach area  Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1559208

Engagement Manager (Finnish-speaking) On Site - Cloud Solutions MI02

Description
If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!
Job responsibilities:
As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service. 
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.

Requirements
Finnish C2 level and advanced English 
Excellent communication and inter-personal skills both written and spoken
User friendly PC skills: Office 365, CRM Database, and other internal platforms. 
A problem-solving and solution-driven mentality
A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach
An open mind to changing priorities and business processes.
Affinity with Accommodation platforms
Experience within customer service or contact center environments will be valued. 
Availability to work from the office and from home (within 100km from the office)

Benefits
Contract:
38,5h/week (Monday to Sunday).
Available shift: 09:00 - 20:00h
Temporary Contract.
Benefits:
Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more! 
Free private health insurance if interested when getting a permanent contract. 
Flexible remuneration in nursery school transport if interested after probation period.
A multicultural and international working environment 
Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) 
Free coffee every day and free fruit once a week 
Be part of an exciting industry leading department with great opportunities to learn and grow your career 
3 weeks of Initial training and continued personal coaching




<h2>Description</h2>If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!Job responsibilities:As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service. Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.<h2>Requirements</h2><ul><li>Finnish C2 level and advanced English </li><li>Excellent communication and inter-personal skills both written and spoken</li><li>User friendly PC skills: Office 365, CRM Database, and other internal platforms. </li><li>A problem-solving and solution-driven mentality</li><li>A positive, motivated mindset that will help you deal with some tricky customer problems.</li><li>Goal-oriented work approach</li><li>An open mind to changing priorities and business processes.</li><li>Affinity with Accommodation platforms</li><li>Experience within customer service or contact center environments will be valued. </li><li>Availability to work from the office and from home (within 100km from the office)</li></ul><h3>Benefits</h3>Contract:<ul><li>38,5h/week (Monday to Sunday).</li><li>Available shift: 09:00 - 20:00h</li><li>Temporary Contract.</li></ul>Benefits:<ul><li>Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more! </li><li>Free private health insurance if interested when getting a permanent contract. </li><li>Flexible remuneration in nursery school transport if interested after probation period.</li><li>A multicultural and international working environment </li><li>Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) </li><li>Free coffee every day and free fruit once a week </li><li>Be part of an exciting industry leading department with great opportunities to learn and grow your career </li><li>3 weeks of Initial training and continued personal coaching</li></ul>

Finnish Customer Service Representative - Travel Industry

Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

Location: St. Julian’s, Malta (Hybrid)

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!
They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.
Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.
 
Responsibilities:
Resolve customer queries via calls, live chat and email
Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution
Communicate directly with other teams and providers to solve customer problems in the most efficient way
Approve customer withdrawals upon request from the player
Process KYC and documentation, conduct any enhanced due diligence required
Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
Contribute to team effort by achieving personal KPIs to support departmental SLAs
Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management
Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these

About You:
Fluent knowledge of Finnish- both written and spoken
A keen interest in sports and casino
Analytical and problem-solving skills
Able to adapt to shift work
Customer service experience is considered a plus
Able to multitask

Development & Growth:
With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.

So what can you expect from our client as a place of work?
A competitive relocation package including a company bonus scheme! 
Fantastic quarterly team events and weekly company events.
A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)
On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
Wellbeing allowance.
A comprehensive, International Private Health Insurance.
Breakfast at the office on Tuesdays.
Lunch at the office on Mondays and Wednesdays.



Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.Location: St. Julian’s, Malta (Hybrid)Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.Responsibilities:<ul><li>Resolve customer queries via calls, live chat and email</li><li>Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution</li><li>Communicate directly with other teams and providers to solve customer problems in the most efficient way</li><li>Approve customer withdrawals upon request from the player</li><li>Process KYC and documentation, conduct any enhanced due diligence required</li><li>Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse</li><li>Contribute to team effort by achieving personal KPIs to support departmental SLAs</li><li>Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management</li><li>Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these</li></ul>About You:<ul><li>Fluent knowledge of Finnish- both written and spoken</li><li>A keen interest in sports and casino</li><li>Analytical and problem-solving skills</li><li>Able to adapt to shift work</li><li>Customer service experience is considered a plus</li><li>Able to multitask</li></ul>Development &amp; Growth:With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.So what can you expect from our client as a place of work?<ul><li>A competitive relocation package including a company bonus scheme! </li><li>Fantastic quarterly team events and weekly company events.</li><li>A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)</li><li>On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.</li><li>Wellbeing allowance.</li><li>A comprehensive, International Private Health Insurance.</li><li>Breakfast at the office on Tuesdays.</li><li>Lunch at the office on Mondays and Wednesdays.</li></ul>

Remote Finnish speaking Senior Customer Service Specialist

Next Job Abroad

Job description

Other open Finnish speaking jobs

Engagement Manager (Finnish-speaking) On Site - Cloud Solutions MI02

Finnish Customer Service Representative - Travel Industry

Finnish-speaking Customer Support Agent to iGaming company in Malta