Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.

Your responsibilities and impact working as a Quality Analyst:
Working closely with other departments to analyze top issues
Mentoring agents on their quality
Delivering training on new or changing policies
Developing process documentation
Managing investigations of escalations of inaccurate decisions
Skills, experiences, and interests you need to succeed in this role:
You have a native level of Dutch or Flemish and a B2/C1 level of English
2 years of relevant work experience in a Shared Service Center or comparable environment
Preferably a minimum of 1 year of experience within quality control/analysis or an audit
Able to adapt quickly to changes in workflows, such as updates in policies and guidelines
What’s in it for you?
Salary range in line with the market depending on the experience
Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits
A pleasant and inspiring working atmosphere
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Professional development and clear career path
Relocation package:
2000€ paid with 1st month of salary (out of Portugal and located on the islands)
1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


<p>Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.</p><p><strong>Your responsibilities and impact working as a Quality Analyst:</strong></p><ul><li>Working closely with other departments to analyze top issues</li><li>Mentoring agents on their quality</li><li>Delivering training on new or changing policies</li><li>Developing process documentation</li><li>Managing investigations of escalations of inaccurate decisions</li></ul><p><strong>Skills, experiences, and interests you need to succeed in this role:</strong></p><ul><li>You have a native level of Dutch or Flemish and a B2/C1 level of English</li><li>2 years of relevant work experience in a Shared Service Center or comparable environment</li><li>Preferably a minimum of 1 year of experience within quality control/analysis or an audit</li><li>Able to adapt quickly to changes in workflows, such as updates in policies and guidelines</li></ul><p><strong>What’s in it for you?</strong></p><ul><li>Salary range in line with the market depending on the experience</li><li>Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits</li><li>A pleasant and inspiring working atmosphere</li><li>Opportunity to be part of a rapidly expanding global organization with irreproachable reputation</li><li>Professional development and clear career path</li><li>Relocation package:</li></ul><p>2000€ paid with 1st month of salary (out of Portugal and located on the islands)</p><p>1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)</p><p><strong>What should you expect from living in Lisbon?</strong></p><ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul><p><strong>Your Future Company:</strong></p><p>Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.</p>

Quality Analyst in Lisbon (Dutch Speaker)

Ben je gepassioneerd door het bieden van eersteklas klantenondersteuning? Houd jij je rustig in een dynamisch omgeving en ben je bedreven in het nauwkeurig en zorgvuldig afhandelen van klantvragen? We hebben een geweldige kans voor een technisch adviseur bij een toonaangevend elektronicabedrijf dat gespecialiseerd is in tv- en audio-entertainment.


Jouw verantwoordelijkheden en impact als Technische Adviseur zijn:
Behandel vragen van klanten en los problemen snel op, waardoor een hoge klanttevredenheid wordt gegarandeerd
Productinformatie verstrekken, problemen oplossen en oplossingen bieden voor de problemen van klanten
Effectief samenwerken met teamleden om uitzonderlijke service te leveren en aan de behoeften van de klant te voldoen
Houd nauwkeurige gegevens bij van klantinteracties en transacties

Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze rol te slagen:
Een vloeiende beheersing van de Nederlandse taal en een vaardig niveau van de Engelse taal
Uitstekende communicatieve en interpersoonlijke vaardigheden
Basiskennis van elektronica en bekendheid met procedures voor probleemoplossing (maar het is geen vereiste)
Een echte teamspeler en betrokkenheid
Sterk probleemoplossend vermogen en een klantgerichte instelling
Woonachtig in of bereid om naar Griekenland te verhuizen voor een internationale carrière en levenservaring

Wat zit er voor jou in?
Een fulltime baan, 40 uur per week
Hulp met een visum als je er geen hebt
Competitief Salaris: €1350 bruto + €135 maandelijkse bonus op basis van KPI’s
Werkschema: maandag t/m vrijdag: 09:00 tot 21:00 uur; Zaterdag: 10:00 tot 19:00 uur
Verhuispakket met 4 weken in een Airbnb
Volledig betaalde training en terugbetaling van jouw vliegticket binnen het eerste salaris
Particuliere zorgverzekering met tandheelkundige zorg
Werken in een warm land tijdens de winter
Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland!
Een betaalde training van 2 tot 4 weken

Jouw toekomstige bedrijf:
Twee Franse ondernemers hebben in 2000 een startup opgericht en vandaag de dag leiden ze een wereldwijd merk. Hun groei- en oplossingsgerichte dienstverlening wordt erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze inmiddels samenwerken. Ze zijn een van de grootste internationale aanbieders van oplossingen voor klantervaring geworden, met meer dan 75.000 meertalige werknemers in meer dan 50 landen over de hele wereld, en ze zijn op zoek naar nieuwe leden om hen te vergezellen op hun reis in hun Griekse hub.


<p>Ben je gepassioneerd door het bieden van eersteklas klantenondersteuning? Houd jij je rustig in een dynamisch omgeving en ben je bedreven in het nauwkeurig en zorgvuldig afhandelen van klantvragen? We hebben een geweldige kans voor een technisch adviseur bij een toonaangevend elektronicabedrijf dat gespecialiseerd is in tv- en audio-entertainment.</p><h2>Jouw verantwoordelijkheden en impact als Technische Adviseur zijn:</h2><ul><li>Behandel vragen van klanten en los problemen snel op, waardoor een hoge klanttevredenheid wordt gegarandeerd</li><li>Productinformatie verstrekken, problemen oplossen en oplossingen bieden voor de problemen van klanten</li><li>Effectief samenwerken met teamleden om uitzonderlijke service te leveren en aan de behoeften van de klant te voldoen</li><li>Houd nauwkeurige gegevens bij van klantinteracties en transacties</li></ul><h2>Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze rol te slagen:</h2><ul><li>Een vloeiende beheersing van de Nederlandse taal en een vaardig niveau van de Engelse taal</li><li>Uitstekende communicatieve en interpersoonlijke vaardigheden</li><li>Basiskennis van elektronica en bekendheid met procedures voor probleemoplossing (maar het is geen vereiste)</li><li>Een echte teamspeler en betrokkenheid</li><li>Sterk probleemoplossend vermogen en een klantgerichte instelling</li><li>Woonachtig in of bereid om naar Griekenland te verhuizen voor een internationale carrière en levenservaring</li></ul><h2>Wat zit er voor jou in?</h2><ul><li>Een fulltime baan, 40 uur per week</li><li>Hulp met een visum als je er geen hebt</li><li>Competitief Salaris: €1350 bruto + €135 maandelijkse bonus op basis van KPI’s</li><li>Werkschema: maandag t/m vrijdag: 09:00 tot 21:00 uur; Zaterdag: 10:00 tot 19:00 uur</li><li>Verhuispakket met 4 weken in een Airbnb</li><li>Volledig betaalde training en terugbetaling van jouw vliegticket binnen het eerste salaris</li><li>Particuliere zorgverzekering met tandheelkundige zorg</li><li>Werken in een warm land tijdens de winter</li><li>Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland!</li><li>Een betaalde training van 2 tot 4 weken</li></ul><h2>Jouw toekomstige bedrijf:</h2><p>Twee Franse ondernemers hebben in 2000 een startup opgericht en vandaag de dag leiden ze een wereldwijd merk. Hun groei- en oplossingsgerichte dienstverlening wordt erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze inmiddels samenwerken. Ze zijn een van de grootste internationale aanbieders van oplossingen voor klantervaring geworden, met meer dan 75.000 meertalige werknemers in meer dan 50 landen over de hele wereld, en ze zijn op zoek naar nieuwe leden om hen te vergezellen op hun reis in hun Griekse hub.</p>

TV Technische Adviseur in Athene (Nederlands Sprekend)

Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie & Fitch, and Pinterest? Then continue reading!
Your responsibilities and impact as a
Customer Service Specialist:
Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media
Supplying customers with the necessary information and solving any issues
Following up of issues if needed
Content Moderation Specialist:
Validating all written content for a social media platform, confirming its accuracy and quality
Having the opportunity to share your ideas, in order to improve the quality of our work
Being part of a team that makes the world’s information more accessible and useful
Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality
Technical Support Specialist:
Providing support to customers by responding to inbound requests and document relevant case information
Assisting users with presales, general inquiries and technical support issues via phone/email/social media channels
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and at least a B1 level of English
Passion for customer service, content moderation, or technical support 
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skilful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)
What’s in it for you?
Contract of 1 year (renewable after)
Working 40 hours a week, 8 hours a day in rotative schedules
Complete relocation package* : 
Accommodation in an apartment for up to a year for a part of your paycheck
Flight cost reimbursement
Support with paper work
 *The relocation package only applies to individuals who live at least 100 kilometres from the office or recolate to Portugal

Extra perks:
Receiving a training by the company varying from 5 days to 5 weeks, depending on project (training period paid 50%)
Salary between €1040gross per month (with accommodation) and €1298 gross per month (without accommodation)
The chance to work in a young and international team at a major international global player in the market
Free time activities for free including Portuguese lessons, sport activities, cooking classes, parties, language exchanges, etc.
Private health insurance from the first day after contract signature 
Growing opportunities within the company
Jump Programm: after 6 months, the employee can join an online program to receive training on how to become a team leader etc.
What should you expect from living in Lisbon?
A colourful and vibrant city with a rich cultural history
All the pros of living in a European capital on a budget
Friendly people, good vibes and a happygo-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A local community with a good level of English and an international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


<p>Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work for top brands like Microsoft, Abercrombie &amp; Fitch, and Pinterest? Then continue reading!</p><h2><strong>Your responsibilities and impact as a</strong></h2><h2><strong>Customer Service Specialist:</strong></h2><ul><li>Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media</li><li>Supplying customers with the necessary information and solving any issues</li><li>Following up of issues if needed</li></ul><h2><strong>Content Moderation Specialist:</strong></h2><ul><li>Validating all written content for a social media platform, confirming its accuracy and quality</li><li>Having the opportunity to share your ideas, in order to improve the quality of our work</li><li>Being part of a team that makes the world’s information more accessible and useful</li><li>Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality</li></ul><h2><strong>Technical Support Specialist:</strong></h2><ul><li>Providing support to customers by responding to inbound requests and document relevant case information</li><li>Assisting users with presales, general inquiries and technical support issues via phone/email/social media channels</li><li>Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels</li><li>Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner</li></ul><p><strong>Skills, qualifications and interests you need to succeed in this role:</strong></p><ul><li>A native level of Dutch and at least a B1 level of English</li><li>Passion for customer service, content moderation, or technical support </li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skilful at communicating with people</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul><h2><strong>What’s in it for you?</strong></h2><ul><li>Contract of 1 year (renewable after)</li><li>Working 40 hours a week, 8 hours a day in rotative schedules</li></ul><p>Complete relocation package* : </p><ul><li>Accommodation in an apartment for up to a year for a part of your paycheck</li><li>Flight cost reimbursement</li><li>Support with paper work</li></ul><p> *The relocation package only applies to individuals who live at least 100 kilometres from the office or recolate to Portugal</p><p>Extra perks:</p><ul><li>Receiving a training by the company varying from 5 days to 5 weeks, depending on project (training period paid 50%)</li><li>Salary between €1040gross per month (with accommodation) and €1298 gross per month (without accommodation)</li><li>The chance to work in a young and international team at a major international global player in the market</li><li>Free time activities for free including Portuguese lessons, sport activities, cooking classes, parties, language exchanges, etc.</li><li>Private health insurance from the first day after contract signature </li><li>Growing opportunities within the company</li><li>Jump Programm: after 6 months, the employee can join an online program to receive training on how to become a team leader etc.</li></ul><h2><strong>What should you expect from living in Lisbon?</strong></h2><ul><li>A colourful and vibrant city with a rich cultural history</li><li>All the pros of living in a European capital on a budget</li><li>Friendly people, good vibes and a happygo-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A local community with a good level of English and an international environment</li></ul><p><strong>Your Future Company:</strong></p><p>Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!</p>

Customer Service or Content Moderation Specialist in Lisbon(Dutch Speaker)

Lisbon calling! As a Customer Advisor, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance. You want to learn more about this? Then keep on reading!Your responsibilities and impact will be:
Providing accurate and detailed information about the company's products, features, and specifications.
Managing and responding to customer requests through phone and email.
Assisting customers with product setup, troubleshooting, and usage guidance.
Processing customer orders, returns, and exchanges.
Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.

Skills, qualifications and interests you need to succeed in this role:
A native-level proficiency in Dutch and a minimum C1 level of English
A valid Portuguese work permit (required) or nationality that allows you to work in an EU-country
Living in or willing to relocate to Lisbon for an international career and life experience
Motivation and commitment to perform the assigned tasks effectively
Excitement about intercultural communication and embracing the expatriate lifestyle
What’s in it for you?
Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week), different opportunities depending on the project
Salary conditions: depending on the project 15 000 - 17 000 per year + performance bonus 120 € from 4th full month
Health insurance after 6 months 
Paid professional training
Employee discounts
Fun and engaging company-wide initiatives
Excellent work culture
For international candidates:
Relocation package with help in accommodation of first months and flight imbursement
Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment.




<p>Lisbon calling! As a Customer Advisor, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance. You want to learn more about this? Then keep on reading!<strong>Your responsibilities and impact will be:</strong></p><ul><li>Providing accurate and detailed information about the company's products, features, and specifications.</li><li>Managing and responding to customer requests through phone and email.</li><li>Assisting customers with product setup, troubleshooting, and usage guidance.</li><li>Processing customer orders, returns, and exchanges.</li><li>Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.</li></ul><p><strong>Skills, qualifications and interests you need to succeed in this role:</strong></p><ul><li>A native-level proficiency in Dutch and a minimum C1 level of English</li><li>A valid Portuguese work permit (required) or nationality that allows you to work in an EU-country</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Motivation and commitment to perform the assigned tasks effectively</li><li>Excitement about intercultural communication and embracing the expatriate lifestyle</li></ul><p><strong>What’s in it for you?</strong></p><ul><li>Type of contract: Unfixed term contract, 30 days probation period</li><li>Working hours: full time (40h/week), different opportunities depending on the project</li><li>Salary conditions: depending on the project 15 000 - 17 000 per year + performance bonus 120 € from 4th full month</li><li>Health insurance after 6 months </li><li>Paid professional training</li><li>Employee discounts</li><li>Fun and engaging company-wide initiatives</li><li>Excellent work culture</li></ul><p>For international candidates:</p><ul><li>Relocation package with help in accommodation of first months and flight imbursement</li><li>Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation</li></ul><p><strong>Your Future Company:</strong></p><p>Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.</p><p><strong>What should you expect from living in Lisbon?</strong></p><ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment.</li></ul>

Quality Analyst in Lisbon (Dutch Speaker)

Blu Selection

Job description

Other open Dutch speaking jobs

TV Technische Adviseur in Athene (Nederlands Sprekend)

Customer Service or Content Moderation Specialist in Lisbon(Dutch Speaker)

Customer Advisor in Lisbon (Dutch Speaker)