Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.

Your responsibilities and impact working as a Quality Analyst:
Working closely with other departments to analyze top issues
Mentoring agents on their quality
Delivering training on new or changing policies
Developing process documentation
Managing investigations of escalations of inaccurate decisions
Skills, experiences, and interests you need to succeed in this role:
You have a native level of Dutch or Flemish and a B2/C1 level of English
2 years of relevant work experience in a Shared Service Center or comparable environment
Preferably a minimum of 1 year of experience within quality control/analysis or an audit
Able to adapt quickly to changes in workflows, such as updates in policies and guidelines
What’s in it for you?
Salary range in line with the market depending on the experience
Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits
A pleasant and inspiring working atmosphere
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Professional development and clear career path
Relocation package:
2000€ paid with 1st month of salary (out of Portugal and located on the islands)
1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.Your responsibilities and impact working as a Quality Analyst:<ul><li>Working closely with other departments to analyze top issues</li><li>Mentoring agents on their quality</li><li>Delivering training on new or changing policies</li><li>Developing process documentation</li><li>Managing investigations of escalations of inaccurate decisions</li></ul>Skills, experiences, and interests you need to succeed in this role:<ul><li>You have a native level of Dutch or Flemish and a B2/C1 level of English</li><li>2 years of relevant work experience in a Shared Service Center or comparable environment</li><li>Preferably a minimum of 1 year of experience within quality control/analysis or an audit</li><li>Able to adapt quickly to changes in workflows, such as updates in policies and guidelines</li></ul>What’s in it for you?<ul><li>Salary range in line with the market depending on the experience</li><li>Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits</li><li>A pleasant and inspiring working atmosphere</li><li>Opportunity to be part of a rapidly expanding global organization with irreproachable reputation</li><li>Professional development and clear career path</li><li>Relocation package:</li></ul>2000€ paid with 1st month of salary (out of Portugal and located on the islands)1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Your Future Company:Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

Quality Analyst in Lisbon (Dutch Speaker)

Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe’s major companies and provide support in daily costumer care.

Your responsibilities and impact as a Customer Service Representative will be:
Answering incoming queries from customers
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role:
You are a native Dutch speaker
You have a business proficiency level of English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and you are willing to work with many other nationalities
What’s in it for you?
Type of contract: a long-term fixed term contract, renewable every year
Working hours: full time (40h/week)
Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month
For international candidates:
Reimbursement of your initial flight expenses after 3 months
Airport pick up
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!



Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe’s major companies and provide support in daily costumer care.<h2>Your responsibilities and impact as a Customer Service Representative will be:</h2><ul><li>Answering incoming queries from customers</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Recording data in the CRM system</li><li>Providing ad-hoc support</li><li>Being a team player and participate in the success of the team and project</li></ul><h2>Skills, qualifications and interests you need to succeed in this role:</h2><ul><li>You are a native Dutch speaker</li><li>You have a business proficiency level of English</li><li>You are looking for a job opportunity abroad</li><li>You are motivated and committed to your work</li><li>You have excellent communication and listening skills</li><li>You are a team player and you are willing to work with many other nationalities</li></ul><h2>What’s in it for you?</h2><ul><li>Type of contract: a long-term fixed term contract, renewable every year</li><li>Working hours: full time (40h/week)</li><li>Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule</li></ul>Salary conditions (*) – 2 options:<ul><li>Including free accommodation (shared flat, all bills included): 1040€ gross/month</li><li>Excluding accommodation: 1298€ gross/month</li></ul>For international candidates:<ul><li>Reimbursement of your initial flight expenses after 3 months</li><li>Airport pick up</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)<h2>What should you expect from living in Lisbon?</h2><ul><li>A colourful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul><h2>Your Future Company:</h2>Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Customer Service Representative in Lisbon (Flemish or Dutch Speaker)

We are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team!
Your responsibilities and impact as Customer Support/Back-Office will be:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands
Answering inquiries from customers by phone, e-mail and chat
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Processing goods returns and refunds
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and at least a B2 level of English 
A high school degree
Having a valid work permit for the specific country (required)
Living in or willing to relocate to Portugal for an international career and life experience
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Knowledge of the value and impact that a good customer experience can create 
What’s in it for you?
Type of contract: a long-term fixed term contract, renewable every year or even indefinite 
Working hours: full time (40h/week)
Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours
Various model options: on site, hybrid or remote projects
Salary range: 950 - 1300€ gross/month depending on project and relocation package
For international candidates:
Relocation Package including accomodation and flight/travel tickets
Help with paperwork, opening bank account, etc. upon your arrival
Health insurance after training
Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Your Future Company:
By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia.
Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.


We are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team!<h2>Your responsibilities and impact as Customer Support/Back-Office will be:</h2><ul><li>Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands</li><li>Answering inquiries from customers by phone, e-mail and chat</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Processing goods returns and refunds</li><li>Providing ad-hoc support</li><li>Being a team player and participate in the success of the team and project</li></ul><h2>Skills, qualifications and interests you need to succeed in this role:</h2><ul><li>A native level of Dutch and at least a B2 level of English </li><li>A high school degree</li><li>Having a valid work permit for the specific country (required)</li><li>Living in or willing to relocate to Portugal for an international career and life experience</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Having a drive for excellence and professionalism</li><li>Being a real team player and committed to your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Knowledge of the value and impact that a good customer experience can create </li></ul><h2>What’s in it for you?</h2><ul><li>Type of contract: a long-term fixed term contract, renewable every year or even indefinite </li><li>Working hours: full time (40h/week)</li><li>Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours</li><li>Various model options: on site, hybrid or remote projects</li><li>Salary range: 950 - 1300€ gross/month depending on project and relocation package</li><li>For international candidates:</li><li>Relocation Package including accomodation and flight/travel tickets</li><li>Help with paperwork, opening bank account, etc. upon your arrival</li><li>Health insurance after training</li><li>Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul><h2>Your Future Company:</h2>By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia.Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.

Customer Support or Back-Office (Dutch speaker)

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 

If you’re looking to grow and be inspired, as an Account Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 

Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 

What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 

As an Account Manager on our team, you will: 
- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise 
- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies 
- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies 
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers 
- Collect feedback from customers and articulate it back to the business: “Voice of customer.” 

Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 

Concentrix is a great match if you: 
- Are bilingual or proficient in Flemish and Dutch plus fluent in English 
- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience 
- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. 
It would be a plus if you: 
- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions 
- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps 

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 

What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 

In this role, we offer benefits that help support your unique lifestyle: 
- A competitive salary package, OTE 32 000 euros gross/year
- Relocation support* 
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain 
- Full paid training for the company and the products you will be working on 
- A modern centrally placed office in Benalmadena, right next to the beach area 
- Spanish lessons, bonuses if you have friends that want to join as well, and much more 
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 

Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1537235



Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: - Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise - Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies - Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies - Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers - Collect feedback from customers and articulate it back to the business: “Voice of customer.” Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Flemish and Dutch plus fluent in English - Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience - Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. It would be a plus if you: - Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions - Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - A competitive salary package, OTE 32 000 euros gross/year- Relocation support* - Full-time Spanish contract, we also help you with what you need to start working and living in Spain - Full paid training for the company and the products you will be working on - A modern centrally placed office in Benalmadena, right next to the beach area - Spanish lessons, bonuses if you have friends that want to join as well, and much more Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1537235

Quality Analyst in Lisbon (Dutch Speaker)

Blu Selection

Job description

Other open Dutch speaking jobs

Customer Service Representative in Lisbon (Flemish or Dutch Speaker)

Customer Support or Back-Office (Dutch speaker)

Account Manager (Dutch &Flemish -speaking) On-site - Cloud Solutions MV02