We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


Do you speak Portuguese fluently?
Work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Athens!
Benefit from a unique opportunity to become a customer representative for one of the biggest American tech companies and kick-start your career!
Don't wait any longer, apply now!!
Requirements
The must-have, in order to be our Portuguese speaker Customer Support Specialist are:
Native-level or near-native level in Portuguese language, along with good English skills
Tech savvy, curious and problem-solving acumen
Familiar with iOS and/or MacOS, or comparable technology, is preferred
Able to identify technical issues and suggest immediate solutions to clients
Provide systematic assistance to customers in a communicative manner
High School Diploma holder
Flexible to work night shifts/ weekend shifts (if applicable)
Active listeners
Prior customer support experience would be an advantage
Responsibilities
What you will need to do:
Act as the first point of contact for all the Portuguese -speaking customers
Identify and assess customers’ needs to achieve satisfaction
Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Resolve customers’ online store post-sales requests
Deliver high-quality support
Manage large amounts of incoming calls & emails
Build sustainable relationships and trust with customer accounts
Handle customer complaints, and provide appropriate solutions
Benefits
As a Portuguese Customer Support Specialist, you will receive:
Excellent salary
14 salaries
Performance-based bonus
First-class ongoing training and development
Career development opportunities
Relocation package in case you reside outside of Greece
Multicultural and modern working environment
Employee relations team to assist you with integrating the Greek lifestyle & culture


Do you speak Portuguese fluently?Work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic &amp; multicultural team and let your new journey begin in Athens!Benefit from a unique opportunity to become a customer representative for one of the biggest American tech companies and kick-start your career!Don't wait any longer, apply now!!<h3>Requirements</h3>The must-have, in order to be our Portuguese speaker Customer Support Specialist are:<ul><li>Native-level or near-native level in Portuguese language, along with good English skills</li><li>Tech savvy, curious and problem-solving acumen</li><li>Familiar with iOS and/or MacOS, or comparable technology, is preferred</li><li>Able to identify technical issues and suggest immediate solutions to clients</li><li>Provide systematic assistance to customers in a communicative manner</li><li>High School Diploma holder</li><li>Flexible to work night shifts/ weekend shifts (if applicable)</li><li>Active listeners</li><li>Prior customer support experience would be an advantage</li></ul><h3>Responsibilities</h3>What you will need to do:<ul><li>Act as the first point of contact for all the Portuguese -speaking customers</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Provide software troubleshooting for mobile devices (mobile phones, tablets &amp; more)</li><li>Assist customers to manage/secure their account &amp; passwords</li><li>Resolve customers’ online store post-sales requests</li><li>Deliver high-quality support</li><li>Manage large amounts of incoming calls &amp; emails</li><li>Build sustainable relationships and trust with customer accounts</li><li>Handle customer complaints, and provide appropriate solutions</li></ul><h3>Benefits</h3>As a Portuguese Customer Support Specialist, you will receive:<ul><li>Excellent salary</li><li>14 salaries</li><li>Performance-based bonus</li><li>First-class ongoing training and development</li><li>Career development opportunities</li><li>Relocation package in case you reside outside of Greece</li><li>Multicultural and modern working environment</li><li>Employee relations team to assist you with integrating the Greek lifestyle &amp; culture</li></ul>

Portuguese Customer Support Specialist - Athens

Experience the power of a game-changing career    
Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   
Career growth and personal development    
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   
What you will do in this role    
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   
As a Customer Service Representative on our team, you will:   
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands 
 - Log call details onto call management systems and provide response and resolution within SLA 
 - Maintain service and product knowledge and expertise associated with applications specific to individual customers.  
Your qualifications    
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   
Concentrix is a great match if you:    
- Are proficient or bilingual in Portuguese and are advanced English. Spanish is a plus!
 - Have good disposition to work in a customer service environment 
 - Have customer care skills – ability to listen to and understand the customers’ need 
 - Can take ownership of, and progress calls to resolution or to escalate call to resolution  
It will be a plus if you have: 
  
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus  
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you    
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   
In this role, we offer benefits that help support your unique lifestyle:   
 - 39 hours/week permanent contract: rotative Monday to Friday from 9:00 to 18:00 
 - Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus 
 - Goodl location in Barcelona 
 - Bring-a-friend (referral) bonus opportunities 
 - Full paid training on the company and the project you'll be working on 
 - Career development programs and specialized courses  
Experience the best version of you!   
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ24-005134-1-PORTUGAL


Experience the power of a game-changing career    Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.   Career growth and personal development    This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   What you will do in this role    In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   As a Customer Service Representative on our team, you will:   - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands  - Log call details onto call management systems and provide response and resolution within SLA  - Maintain service and product knowledge and expertise associated with applications specific to individual customers.  Your qualifications    We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   Concentrix is a great match if you:    - Are proficient or bilingual in Portuguese and are advanced English. Spanish is a plus! - Have good disposition to work in a customer service environment  - Have customer care skills – ability to listen to and understand the customers’ need  - Can take ownership of, and progress calls to resolution or to escalate call to resolution  It will be a plus if you have: - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus  Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you    We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.   In this role, we offer benefits that help support your unique lifestyle:    - 39 hours/week permanent contract: rotative Monday to Friday from 9:00 to 18:00  - Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus  - Goodl location in Barcelona  - Bring-a-friend (referral) bonus opportunities  - Full paid training on the company and the project you'll be working on  - Career development programs and specialized courses  Experience the best version of you!   At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.   If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-005134-1-PORTUGAL

Customer Service Representative (Portuguese-speaking) - On-site

Are you a fluent Portuguese speaker with good computer skills? Be part of our Helpdesk team that helps customers stay safe online!
Teleperformance Greece collaborates with the leading IT Security Software companies dedicated to protecting your personal data. We invite you to be part of a team that assists customers of antivirus software find the solutions they are looking for. If cybersecurity and online safety is your thing, grab this opportunity to join our team and work with the leaders of the industry, while enhancing your resume.
This is your chance to work as a consultant for the world’s top multinational cybersecurity and antivirus providers.
What you will do:
Communicate with customers via phone, chat & e-mail
Ensure full functionality of the antivirus protection
Troubleshoot technical issues using your problem-solving skills
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Log the cases on internal systems, while getting up to date with client’s products & services.
What you will bring:
Fluency in Portuguese
Very good communication skills in English
Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
Empathy and a passion for customer service
Familiarity with current Anti-Malware and Firewall products
Ability to install an operating system and install additional necessary software
Ability to troubleshoot common PC, Mac and mobile issues
Knowledge of MAC, iOS and Android Operating Systems
Knowledge of Firewall, Antivirus products and Security domain
Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals
Base knowledge of networking technologies (TCP/IP, DNS, WLAN)
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.



<h4>Are you a fluent Portuguese speaker with good computer skills? Be part of our Helpdesk team that helps customers stay safe online!</h4>Teleperformance Greece collaborates with the leading IT Security Software companies dedicated to protecting your personal data. We invite you to be part of a team that assists customers of antivirus software find the solutions they are looking for. If cybersecurity and online safety is your thing, grab this opportunity to join our team and work with the leaders of the industry, while enhancing your resume.This is your chance to work as a consultant for the world’s top multinational cybersecurity and antivirus providers.<h5>What you will do:</h5><ul><li>Communicate with customers via phone, chat &amp; e-mail</li><li>Ensure full functionality of the antivirus protection</li><li>Troubleshoot technical issues using your problem-solving skills</li><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Maintain high customer satisfaction, representing a major brand</li><li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li><li>Log the cases on internal systems, while getting up to date with client’s products &amp; services.</li></ul><h5>What you will bring:</h5><ul><li>Fluency in Portuguese</li><li>Very good communication skills in English</li><li>Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills</li><li>Empathy and a passion for customer service</li><li>Familiarity with current Anti-Malware and Firewall products</li><li>Ability to install an operating system and install additional necessary software</li><li>Ability to troubleshoot common PC, Mac and mobile issues</li><li>Knowledge of MAC, iOS and Android Operating Systems</li><li>Knowledge of Firewall, Antivirus products and Security domain</li><li>Knowledgeable in Windows X OS (Windows XP to 10) &amp; Mac OS fundamentals</li><li>Base knowledge of networking technologies (TCP/IP, DNS, WLAN)</li></ul><h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Portuguese Speaking Consultant for Online Security Software 

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:
In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification Path:

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements:
Full Professional Proficiency in Portuguese language
Being a resident in Portugal for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Portugal
Ability to follow guidelines and conduct online research using search engines, online maps, and website information
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant software

Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.A Day in the Life of an Online Data Analyst:<ul><li>In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide</li><li>Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.</li></ul>Join us today and be part of a dynamic and innovative team that is making a difference in the world!TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. <h3>Qualification Path:</h3>No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements:<ul><li>Full Professional Proficiency in Portuguese language</li><li>Being a resident in Portugal for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Portugal</li><li>Ability to follow guidelines and conduct online research using search engines, online maps, and website information</li><li>Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance</li><li>Daily access to a broadband internet connection, computer, and relevant software</li></ul>AssessmentIn order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Portuguese Customer Support Specialist - Athens

Speakit

Job description

Requirements

Responsibilities

Benefits

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