Join the World of iGaming in Malta as a Swedish-speaking Customer Agent

Do you dream of living in a sun-soaked paradise while advancing your career? Here’s your chance! We’re seeking a customer service superstar to join a prominent iGaming company in Malta. Enjoy a competitive salary, amazing benefits, and the thrill of working for a leading brand in the online casino and sports betting industry.

In this role, you’ll assist players with a range of inquiries, from account settings to payment issues to troubleshooting technical problems. Your communication will be warm, professional, and empathetic, ensuring players have the best experience possible. You’ll work primarily via chat and email, helping with anything from game recommendations to resolving issues with their accounts.

Company Benefits:

This company is passionate about providing an exceptional gaming experience and growing the iGaming industry. They’ve expanded to offer thousands of games from top providers and have become a well-respected name in the industry. Join their multicultural team, where you’ll have the chance to collaborate and learn from the best.

As an employee, you’ll enjoy a wide range of benefits, including:

• Gross monthly salary of €2,166.67.
• Monthly performance-based bonus of up to 10%.
• Two weeks of free accommodation near the office, plus assistance with finding permanent housing.
• Reimbursement for flight costs.
• Annual wellness allowance of €250.
• Free transport after night shifts.
• Flexible hybrid work model: 2 days per week in the office and the rest remote.
• €250 bonus to help set up your home office.
• Private health insurance.
• 40 days per year of remote working from anywhere in the world.
• 27 vacation days plus public holidays.
• Free breakfast and lunch.
• Team-building events and monthly social activities.
• One day for volunteering.
• Birthday leave.
• Free fruit, coffee, and tea at the office.
• Free access to parties and beach clubs.

What We’re Looking For:

• Fluent in Swedish and English.
• A positive and flexible attitude.
• An interest in iGaming and eagerness to learn more about the industry.
• Empathy and dedication to providing excellent customer service.
• Strong communication, teamwork, and independent work skills.
• A commitment to staying in Malta for at least 12 months.
• Minimum age of 18.
• EU citizenship.

Apply now and start your journey in one of Europe’s most dynamic and exciting work environments—Malta!