Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Join Our Remote Workforce and Earn Extra Cash!
 
We're offering a fantastic opportunity for individuals in Great Britain, where we are looking for pre-existing email threads for our Data Collection Study.

 Interested? Please send an email to "aisourcing@telusinternational.ai" with the subject line "Email Data Collection - Interested" and we will invite you to join our AI Community Platform.
 
Apply today and take advantage of this easy way to boost your income from the comfort of your own home!


Join Our Remote Workforce and Earn Extra Cash!We're offering a fantastic opportunity for individuals in Great Britain, where we are looking for pre-existing email threads for our Data Collection Study. Interested? Please send an email to "aisourcing@telusinternational.ai" with the subject line "Email Data Collection - Interested" and we will invite you to join our AI Community Platform.Apply today and take advantage of this easy way to boost your income from the comfort of your own home!

Join Our Remote Workforce and Earn Extra Cash!

Overview of tasks:
Understanding the advertiser's profiles, needs, and expectations
Answering the advertisers' questions by providing expert opinion and advice
Playing a key role to determine company’s business targets
Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction

What we expect:
Excellent communication skills in English both written and verbal
Experience working with direct consumers, in B2C and B2B environment; 
High attention to details and follow through
An effective team player who is able to also work independently
Proven ability to deal with problems and solve them effectively
Professional customer service skills: solutions mindset, helping nature
Online advertising experience is a huge plus and preferred
Educated / experienced in online sales or marketing
Knowledge of traditional marketing ecosystems
Interested in web technologies 
Passionate to learn and research
EU citizenship or Latvian Residence Permit

What we offer:
Attractive salary is up to EUR 1.380,- gross and fully paid training period
Full time training
Appealing bonuses for weekend and public holidays
Private health insurance after 3 months of probation period
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces in Jaunā Teika
Positive international working environment
Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
Employee discount programs, providing partnerships with fitness centers and restaurants
Attractive employee referral bonus program
Join our team and apply now!


Overview of tasks:<ul><li>Understanding the advertiser's profiles, needs, and expectations</li><li>Answering the advertisers' questions by providing expert opinion and advice</li><li>Playing a key role to determine company’s business targets</li><li>Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction</li></ul>What we expect:<ul><li>Excellent communication skills in English both written and verbal</li><li>Experience working with direct consumers, in B2C and B2B environment; </li><li>High attention to details and follow through</li><li>An effective team player who is able to also work independently</li><li>Proven ability to deal with problems and solve them effectively</li><li>Professional customer service skills: solutions mindset, helping nature</li><li>Online advertising experience is a huge plus and preferred</li><li>Educated / experienced in online sales or marketing</li><li>Knowledge of traditional marketing ecosystems</li><li>Interested in web technologies </li><li>Passionate to learn and research</li><li>EU citizenship or Latvian Residence Permit</li></ul>What we offer:<ul><li>Attractive salary is up to EUR 1.380,- gross and fully paid training period</li><li>Full time training</li><li>Appealing bonuses for weekend and public holidays</li><li>Private health insurance after 3 months of probation period</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture</li><li>Advanced job opportunities in our internationally growing company</li><li>Great office with modern workspaces in Jaunā Teika</li><li>Positive international working environment</li><li>Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks</li><li>Employee discount programs, providing partnerships with fitness centers and restaurants</li><li>Attractive employee referral bonus program</li></ul>Join our team and apply now!

Customer Support Specialist with English (m[f[d)

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Solution Specialist in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Solution Specialist on our team, you will: 
- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating 
- Provide technical product overview and insights pertinent to customer need and usage scenarios 
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud 
- Audit and confirm implementation requirements and pricing calculations as required 
- Demonstrate aspects of the technical and business solution to customers over Teams 
- Act as the key technical contact for the SMB Vendor Tele team with potential customers 
- Conduct group and one-on-one trainings across the Center on subjects of expertise 
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you:
 - Are native or proficient in English + advanced Spanish
- Have a Bachelor’s degree 
- Have 3-6+ years of technology related sales or business development experience
- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred
- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions
required
- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions
preferred
- Understand cloud deployment and adoption planning
- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
- Proven track record of outstanding performance and achieving goals
- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role 
It would be a plus if you have: 
- An advanced level of Norwegian
- Experience working within a technical sales or presales environment preferred 
- Experience in one of these relevant fields: computer science, mathematics or engineering 
- Master’s degree. Major or minor in computer science, mathematics or engineering 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain 
- Salary OTE 40 000€ gross/year 
- Relocation support* 
- Full paid training for the company and the products you will be working on 
- A modern centrally placed office in Benalmadena, right next to the beach area 
- Spanish lessons, bonuses if you have friends that want to join as well, and much more  
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 

Concentrix is an equal opportunity employer 

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

RRQ24-004543-1-EMEA


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Solution Specialist in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Solution Specialist on our team, you will: - Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating - Provide technical product overview and insights pertinent to customer need and usage scenarios - Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud - Audit and confirm implementation requirements and pricing calculations as required - Demonstrate aspects of the technical and business solution to customers over Teams - Act as the key technical contact for the SMB Vendor Tele team with potential customers - Conduct group and one-on-one trainings across the Center on subjects of expertise - Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are native or proficient in English + advanced Spanish- Have a Bachelor’s degree - Have 3-6+ years of technology related sales or business development experience- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutionsrequired- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutionspreferred- Understand cloud deployment and adoption planning- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology- Proven track record of outstanding performance and achieving goals- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role It would be a plus if you have: - An advanced level of Norwegian- Experience working within a technical sales or presales environment preferred - Experience in one of these relevant fields: computer science, mathematics or engineering - Master’s degree. Major or minor in computer science, mathematics or engineering Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time Spanish contract, we also help you with what you need to start working and living in Spain - Salary OTE 40 000€ gross/year - Relocation support* - Full paid training for the company and the products you will be working on - A modern centrally placed office in Benalmadena, right next to the beach area - Spanish lessons, bonuses if you have friends that want to join as well, and much more  Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-004543-1-EMEA

Solution Specialist (English-speaking) - On-site - Cloud Solutions

If you're fluent in German and have a passion for troubleshooting electronic devices, this role offers an exciting opportunity to provide expert guidance and support to our diverse customer base. Come be a part of our mission to elevate customer experiences and uphold our reputation as a trusted provider of electronic solutions.

Your responsibilities and impact as Technical Support For Electronic Provider will be:
Provide professional customer service solutions - both B2B and B2C - over the phone, live chat and emails
Provide Product support and advices
Troubleshoot technical issues
Guarantee clients satisfaction and high level of quality 
Ensure and participate in the success of the department

Skills, experiences and interests you need to succeed in this role:
You are a native German speaker with fluent English
You are tech-savvy, with good troubleshooting skills
Previous experience in technical support is an advantage
You are professional and friendly with empathy and the ability to multitask 
You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

What’s in it for you?
A full-time job, 40 hours a week
Salary: 14 salaries per year x 1200€ gross per month + performance-related bonus
Schedule: day-time rotating shifts between Monday and Sundays: 9 am to 9 pm
A Quality Certified Management Company
A Company offering you not only a job, but a full experience abroad!
A recognized training delivered by the biggest brands
A complete relocation package including:
Flight ticket to Athens
Hotel accommodation for 4 weeks 
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every year
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company:
Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Athens?
As the birthplace of Western civilization, a city full of history, philosophy and arts
Aegean weather that will bless you with Vitamin D all year long
Hospitality, warm greetings and friendliness comes from locals
Beautiful nature full of different shades of greens and blues
The delicious Greek cuisine, night-long tavern nights and Zorba dance!
Is this project not the best fit for you? Feel free to check our other opportunities for German Speakers in Greece or send us your CV to be considered for other projects or future opportunities.


If you're fluent in German and have a passion for troubleshooting electronic devices, this role offers an exciting opportunity to provide expert guidance and support to our diverse customer base. Come be a part of our mission to elevate customer experiences and uphold our reputation as a trusted provider of electronic solutions.Your responsibilities and impact as Technical Support For Electronic Provider will be:<ul><li>Provide professional customer service solutions - both B2B and B2C - over the phone, live chat and emails</li><li>Provide Product support and advices</li><li>Troubleshoot technical issues</li><li>Guarantee clients satisfaction and high level of quality </li><li>Ensure and participate in the success of the department</li></ul>Skills, experiences and interests you need to succeed in this role:<ul><li>You are a native German speaker with fluent English</li><li>You are tech-savvy, with good troubleshooting skills</li><li>Previous experience in technical support is an advantage</li><li>You are professional and friendly with empathy and the ability to multitask </li><li>You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills</li></ul>What’s in it for you?<ul><li>A full-time job, 40 hours a week</li><li>Salary: 14 salaries per year x 1200€ gross per month + performance-related bonus</li><li>Schedule: day-time rotating shifts between Monday and Sundays: 9 am to 9 pm</li><li>A Quality Certified Management Company</li><li>A Company offering you not only a job, but a full experience abroad!</li><li>A recognized training delivered by the biggest brands</li></ul>A complete relocation package including:<ul><li>Flight ticket to Athens</li><li>Hotel accommodation for 4 weeks </li><li>Assistance in finding a flat + real estate agency fee paid by the Company</li><li>Flight ticket to your home and back every year</li><li>Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round</li></ul>Your Future Company:Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Athens?<ul><li>As the birthplace of Western civilization, a city full of history, philosophy and arts</li><li>Aegean weather that will bless you with Vitamin D all year long</li><li>Hospitality, warm greetings and friendliness comes from locals</li><li>Beautiful nature full of different shades of greens and blues</li><li>The delicious Greek cuisine, night-long tavern nights and Zorba dance!</li></ul>Is this project not the best fit for you? Feel free to check our other opportunities for <a href="https://www.bluselection.com/jobs/german?source=google.com&amp;query=&amp;selected_locations=Greece" rel="noopener noreferrer" target="_blank">German Speakers in Greece</a> or send us your CV to be considered for other projects or future opportunities.

Join Our Remote Workforce and Earn Extra Cash!

TELUS International AI Inc.

Job description

Other open English speaking jobs

Customer Support Specialist with English (m[f[d)

Solution Specialist (English-speaking) - On-site - Cloud Solutions

Technical Support For Electronic Provider (German Speaker)