International Customer Service Agent in Lisbon (Dutch or Flemish Speaker)

When considering your next professional adventure, Lisbon should definitely be at the top of your list. Imagine working in a dynamic city filled with excellent career opportunities, rich cultural experiences, and a warm climate all year round. Not only can you build a successful career in Lisbon, but you’ll also enjoy the perks of living in a vibrant European capital with the chance to celebrate the holiday season in style. Christmas and New Year's in Lisbon bring festive charm, sunny weather, and a relaxed atmosphere—perfect for making lasting memories while advancing your professional journey. Take the chance to immerse yourself in Lisbon’s multicultural environment and kickstart your international career!

Your responsibilities and impact as an International Customer Service Agent:

As an International Customer Service Agent, your mission will be to offer high-quality support to customers by providing the best possible answers and solutions to their inquiries. You will:

• Assist customers via phone, email, or social media in the manner you’re most comfortable with.
• Ensure high customer satisfaction through helpful and efficient responses.
• Record relevant data in the system.
• Collaborate with other departments, redirecting issues or cases as necessary.
• Be an essential team player and contribute to the success of your team and project.

Skills, qualifications, and interests you need to succeed in the role:

• Native-level Dutch and at least a B2 level of English.
• A strong understanding of the value a positive customer experience can bring.
• Excellent listening and communication skills.
• A drive for excellence and professionalism in all interactions.
• A true team player committed to delivering top-notch service.
• A passion for intercultural communication and the expatriate lifestyle.
• Willingness to relocate to Lisbon and embrace an international career.

What’s in it for you?

• Salary: €11,000 - €19,000 annually*.
• Working hours: Full-time (40h/week).
• Relocation package: Assistance provided*.
• Private health insurance: Comprehensive coverage*.
• Paperwork support: Help with official processes*.
• International and multicultural working environment: Work with people from all over the world.
• Training and career growth opportunities: Develop professionally in a dynamic environment.

(*Depending on the company and project)

Why Lisbon?

Living in Lisbon during Christmas and New Year's offers a unique opportunity to experience the magic of the holiday season in a beautiful European city while enjoying the sunny, mild winter weather. Lisbon’s festive atmosphere comes alive with sparkling lights, seasonal markets, and cultural events. Imagine celebrating the holidays surrounded by historic architecture, delicious Portuguese food, and the company of a welcoming international community.

The city’s proximity to stunning beaches, alongside warm year-round temperatures, allows you to spend New Year’s Eve with a sunset on the horizon or a stroll along the waterfront. Not only will you get to enjoy the festive season in a city rich in culture, but you'll also have the chance to make unforgettable memories in a sun-drenched destination where the winter weather feels like spring!

Ready to make Lisbon your next international destination?

If this opportunity doesn’t align with your profile, don’t worry! Feel free to explore our other openings for Dutch speakers in Spain, Greece or Portugal, or send us your CV to be considered for future projects and international career opportunities.

Take a step toward a vibrant career and unforgettable life experience in Lisbon!