Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you passionate about delivering exceptional customer experiences and eager to be part of an exciting, fast-paced start-up? Join our dynamic team in Madrid and help shape the future of our growing company. As a Customer Service Representative, you'll have the opportunity to make a real impact, working directly with our customers to provide personalized support and create lasting relationships. If you thrive in a collaborative environment, love problem-solving, and are ready to contribute to a brand that's on the rise, we want to hear from you!

Your responsibilities as Customer Service Representative will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:

- Answering incoming customer queries promptly
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests you need to succeed in this role:

- C2 Proficiency in the German language + C1 proficiency in English
- In-depth understanding of the value and impact of a superior customer experience
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Madrid, Spain for an international career and life experience
- A valid Spanish work permit (required)

What’s in it for you?

- Competitive salary 
- Dynamic start-up culture where innovation and creativity thrive
- International work environment that embraces diversity and offers a global perspective
- Growth opportunities, with room for personal and professional advancement
- Permanent contract providing stability and long-term career potential

Living in Madrid: What to Expect

- A vibrant, cosmopolitan city blending modern innovation with rich history
- Thriving cultural scene with world-class museums, theaters, and historic landmarks
- Lively festivals and traditions, including the famous San Isidro celebrations
- Mild winters and warm summers, making for plenty of outdoor enjoyment year-round
- A dynamic food culture, from tapas bars to Michelin-starred restaurants, with iconic dishes like cocido madrileño
- A buzzing start-up ecosystem, offering endless opportunities for growth and innovation


Are you passionate about delivering exceptional customer experiences and eager to be part of an exciting, fast-paced start-up? Join our dynamic team in Madrid and help shape the future of our growing company. As a Customer Service Representative, you'll have the opportunity to make a real impact, working directly with our customers to provide personalized support and create lasting relationships. If you thrive in a collaborative environment, love problem-solving, and are ready to contribute to a brand that's on the rise, we want to hear from you!Your responsibilities as Customer Service Representative will be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:- Answering incoming customer queries promptly- Identifying issues and providing effective solutions to ensure customer satisfaction- Recording customer data accurately in the CRM system- Providing ad-hoc support as required- Being a team player and collaborating for the success of the team and projectSkills, qualifications and interests you need to succeed in this role:- C2 Proficiency in the German language + C1 proficiency in English- In-depth understanding of the value and impact of a superior customer experience- Excellent listening skills and proficient communication abilities- A drive for excellence and professionalism- Strong teamwork skills and dedication to collaborative success- Excitement about intercultural communication and the expatriate lifestyle- Living in or willing to relocate to Madrid, Spain for an international career and life experience- A valid Spanish work permit (required)What’s in it for you?- Competitive salary - Dynamic start-up culture where innovation and creativity thrive- International work environment that embraces diversity and offers a global perspective- Growth opportunities, with room for personal and professional advancement- Permanent contract providing stability and long-term career potentialLiving in Madrid: What to Expect- A vibrant, cosmopolitan city blending modern innovation with rich history- Thriving cultural scene with world-class museums, theaters, and historic landmarks- Lively festivals and traditions, including the famous San Isidro celebrations- Mild winters and warm summers, making for plenty of outdoor enjoyment year-round- A dynamic food culture, from tapas bars to Michelin-starred restaurants, with iconic dishes like cocido madrileño- A buzzing start-up ecosystem, offering endless opportunities for growth and innovation

German-speaking Customer Service Representative in Madrid

Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?

Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
Answering incoming queries from customers
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
A native level of German and at least a B1 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)
What’s in it for you?
Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time on rotating shifts (depending on the project). Training: Have a kick-start your career with the intensive training that the company offers to their new employees.

Salary Conditions(*): You have 2 options:
a) Including free accommodation (shared flat, all bills included): 1100€ gross/month
b) Excluding accommodation: 1300-1600€ gross/month

(*) Compensation during training period if successful (5-20 days): 90% of normal wages.

Relocation Package for International Candidates:
Reimbursement of your initial flight expenses after contract signing
Airport pick-up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival.
Extra Perks:
Private health insurance after 6 months of contract which is extra to the standard insurance
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Portuguese public holidays and 22 days of paid holidays.

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.
​


Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;<ul><li>Answering incoming queries from customers</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Recording data in the CRM system</li><li>Providing ad-hoc support</li><li>Being a team player and participate in the success of the team and project</li></ul>Skills, qualifications, and interests you need to succeed in this role:<ul><li>A native level of German and at least a B1 level of English</li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Having a drive for excellence and professionalism</li><li>Being a real team player and committed to your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul>What’s in it for you?Type of Contract: A fixed-term contract that is renewable every year. Working Hours: Full time on rotating shifts (depending on the project). Training: Have a kick-start your career with the intensive training that the company offers to their new employees.Salary Conditions(*): You have 2 options:a) Including free accommodation (shared flat, all bills included): 1100€ gross/monthb) Excluding accommodation: 1300-1600€ gross/month(*) Compensation during training period if successful (5-20 days): 90% of normal wages.Relocation Package for International Candidates:<ul><li>Reimbursement of your initial flight expenses after contract signing</li><li>Airport pick-up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival.</li></ul>Extra Perks:<ul><li>Private health insurance after 6 months of contract which is extra to the standard insurance</li><li>Free Portuguese lessons, cooking classes, sports activities and social events organized by the company</li><li>Portuguese public holidays and 22 days of paid holidays.</li></ul>Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous café culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Is this project not the best fit for you? Feel free to check our other opportunities <a href="https://www.bluselection.com/jobs/customer-service/lisbon-7?source=google.com" rel="noopener noreferrer" target="_blank">in Customer Service in Lisbon</a> or send us your CV to be considered for other projects or future opportunities.​

Customer Support with Relocation help (German Speaker)

Our client is looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Turn every customer into a happy customer!
Enjoy your time in Greece 😊
What you will bring:
Fluency in German
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What our client will offer:
Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 11.500 employees
Special events
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company



Our client is looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.<h5>Your responsibilities:</h5><ul><li>Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands</li><li>Utilize phone calls, e-mails and chats in order to provide a seamless customer experience</li><li>Respond to inquiries about products and services, offering expert advice on a range of car-related matters</li><li>Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner</li><li>Turn every customer into a happy customer!</li><li>Enjoy your time in Greece 😊</li></ul><h5>What you will bring:</h5><ul><li>Fluency in German</li><li>Very good use of English – both in written and spoken language</li><li>A profound passion for cars is a big plus</li><li>Work experience as a customer support/customer care representative for at least 6 months will be preferred</li><li>Highly developed communication skills</li><li>A genuine problem-solving mentality and a deep sense of ownership</li><li>Tech savviness and learning agility</li><li>A positive attitude</li></ul><h5>What our client will offer:</h5><ul><li>Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Health care benefits and numerous other discounts</li><li>Fully remunerated training by certified instructors</li><li>A career path within a company of more than 11.500 employees</li><li>Special events</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>The opportunity to work for a Great Place to Work-Certified Company</li></ul>

German speaking Customer Support specialist

Quality and Service are what it's all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in Lisbon! 

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes, and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your responsibilities and impact as a Customer Service Agent will be:
Helping users with any questions related to their accounts, the platform in general, etc. 
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media
Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
Being in contact with other departments and redirecting related cases and issues to responsible departments
Ensuring and participating in the success of your department. 
What's in it for you?
Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)
Competitive Salary
Meal vouchers + Transportation allowances
Private health insurance after 6 months
Relocation Package
Pleasant and inspiring working atmosphere in an international environment
Opportunity to be part of a rapidly expanding global organization working with world-famous brands
Professional development and a clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance
Free fruit, coffee, tea, water, and a lot more!
Skills, qualifications, and interests you need to succeed in this role:
A native level of German and at least a B2 level of English
1 year of Customer Service experience in a contact center
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative, and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required).

Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


Quality and Service are what it's all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in Lisbon! <h2>What should you expect from living in Lisbon?</h2><ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes, and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul><h2>Your responsibilities and impact as a Customer Service Agent will be:</h2>Helping users with any questions related to their accounts, the platform in general, etc. <ul><li>Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media</li><li>Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;</li><li>Being in contact with other departments and redirecting related cases and issues to responsible departments</li><li>Ensuring and participating in the success of your department. </li></ul><h2>What's in it for you?</h2><ul><li>Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)</li><li>Competitive Salary</li><li>Meal vouchers + Transportation allowances</li><li>Private health insurance after 6 months</li><li>Relocation Package</li><li>Pleasant and inspiring working atmosphere in an international environment</li><li>Opportunity to be part of a rapidly expanding global organization working with world-famous brands</li><li>Professional development and a clear career path</li><li>Training &amp; development opportunities</li><li>Competitive salary &amp; relocation allowance and assistance</li><li>Free fruit, coffee, tea, water, and a lot more!</li></ul><h2>Skills, qualifications, and interests you need to succeed in this role:</h2><ul><li>A native level of German and at least a B2 level of English</li><li>1 year of Customer Service experience in a contact center</li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Being energetic, innovative, and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required).</li></ul><h2>Your Future Company:</h2>Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.Is this project not the best fit for you? Feel free to check our other opportunities <a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Portugal</a> or send us your CV to be considered for other projects or future opportunities.

German-speaking Customer Service Representative in Madrid

Blu Selection

Job description

Other open German speaking jobs

Customer Support with Relocation help (German Speaker)

German speaking Customer Support specialist

Customer Service for Online Video Platform (German Speaker)