Speakit

German Client Consultant | Tourism Sector - Athens

Speakit

Full-Time
Greece
Remote
German & English
Valid through 2024-10-04

Job description

At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide!

Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.

On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule!

What about working in a modern and stimulating office environment in the heart of Athens?

We think it would be amazing!

Do you agree?

If yes, kick-start your career in the tourism industry today!

Responsibilities:

  • Receive and process incoming calls, emails and social media requests
  • Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
  • Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
  • Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients
  • Report technical issues, customers’ complaints and other problems

Requirements

  • Native or near-native level of German (oral and written)
  • Very good command of English
  • Experience in the customer service sector will be consider as a plus
  • Computer literacy
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
  • Ability to manage change and work under pressure
  • EU Passport
  • Availability to start working as soon as possible and from our client's premises in Athens

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Meal vouchers
  • Full time position
  • 2 extra salaries per year
  • Health package
  • Equipment provided to work from home
  • The chance to work in a highly paced environment and grow professionally
  • Opportunities for internal promotion