We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


Are you a French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? We have the perfect opportunity for you!

Our client, a multinational BPO company, is looking for the next Content Moderator for a leading social media platform to join their team in Thessaloniki.

As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency.

Your daily responsibilities will include:
Ensure legal compliance and safety of content uploaded to your platform
Be responsible for the development, improvement, and maintenance of standards for the security of our online communities
Improve the content management strategy for short video platforms
Be responsible for coordinating with supervising departments for timely management of content that violates the policies
Meet and exceed our service quality goals, compliance regulations and productivity targets

Requirements
You need to have the requirements below in order to be selected:
Native or proficient level of French (C1 - C2)
Advanced level of English (at least C1) both verbal and written
Ability to adapt to a challenging software system.
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or a valid work permit for Greece
Availability to work onsite

Benefits
Competitive Salary: 1100euros gross per month (14 payments) 
Monthly performance bonus
Paid professional training
Private healthcare
Meal vouchers & Transportation card
Multicultural work environment.
Excellent work culture
Relocation package


Are you a French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? We have the perfect opportunity for you!Our client, a multinational BPO company, is looking for the next Content Moderator for a leading social media platform to join their team in Thessaloniki.As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency.Your daily responsibilities will include:<ul><li>Ensure legal compliance and safety of content uploaded to your platform</li><li>Be responsible for the development, improvement, and maintenance of standards for the security of our online communities</li><li>Improve the content management strategy for short video platforms</li><li>Be responsible for coordinating with supervising departments for timely management of content that violates the policies</li><li>Meet and exceed our service quality goals, compliance regulations and productivity targets</li></ul><h3>Requirements</h3>You need to have the requirements below in order to be selected:<ul><li>Native or proficient level of French (C1 - C2)</li><li>Advanced level of English (at least C1) both verbal and written</li><li>Ability to adapt to a challenging software system.</li><li>Analytical and problem-solving skills with strong attention to detail</li><li>Desire to learn and advance, be a curious investigator and problem solver</li><li>Must hold EU citizenship or a valid work permit for Greece</li><li>Availability to work onsite</li></ul><h3>Benefits</h3><ul><li>Competitive Salary: 1100euros gross per month (14 payments) </li><li>Monthly performance bonus</li><li>Paid professional training</li><li>Private healthcare</li><li>Meal vouchers &amp; Transportation card</li><li>Multicultural work environment.</li><li>Excellent work culture</li><li>Relocation package</li></ul>

French Social Media Content Moderator - Thessaloniki

Join a dynamic and international team as a Customer Service Specialist. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.

Your responsibilities and impact as a:

Customer Service Specialist:
Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media
Supplying customers with the necessary information and solving any issues
Following up of issues if needed
 
Skills, qualifications and interests you need to succeed in this role:
A native level of French and at least a B2 level of English
Passion for customer service, content moderation, or technical support 
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for a long-term international career and life experience
Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What is in it for you?
Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month)
Help with acquiring the NIF and SSN
A relocation package of 360 euros per month for the first three months
Paid professional training
Fun and engaging company-wide initiatives
Excellent work culture

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.


Join a dynamic and international team as a Customer Service Specialist. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.Your responsibilities and impact as a:Customer Service Specialist:<ul><li>Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media</li><li>Supplying customers with the necessary information and solving any issues</li><li>Following up of issues if needed</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>A native level of French and at least a B2 level of English</li><li>Passion for customer service, content moderation, or technical support </li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for a long-term international career and life experience</li><li>Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country</li></ul>What is in it for you?<ul><li>Type of contract: Unfixed term contract, 30 days probation period</li><li>Working hours: full time (40h/week), shifts 24/7 Monday to Sunday</li><li>Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month)</li><li>Help with acquiring the NIF and SSN</li><li>A relocation package of 360 euros per month for the first three months</li><li>Paid professional training</li><li>Fun and engaging company-wide initiatives</li><li>Excellent work culture</li></ul>What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Your Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Customer Service Specialist (French Speaker)

Experience the power of a game-changing career  
Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Live Expert on our team, you will:  

- Demonstrate products and features on a video call
- Increase sales and market share through your interactions
- Deliver excellent customer service on each call by answering queries efficiently and confidently
- Maintain an expert understanding of products
- Merchandising, maintaining, and reporting on inventory
- Scriptwriting and translations
- Creating and presenting training content
- Support for filming tasks as required including potential out of hours working
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are proficient in French and advanced English. Spanish is a plus!
- Have previous customer service and/or sales experience
- Have passion or previous work experience within technology
- Are friendly and have an engaging personality
- Are comfortable working in a training and sales environment
- Are comfortable working on camera
- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change
- Have strong communication skills

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:  
- Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00
- Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus
- Great location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, language classes and specialized courses
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ24-004755-1-FRANCE


Experience the power of a game-changing career  Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As a Live Expert on our team, you will:  - Demonstrate products and features on a video call- Increase sales and market share through your interactions- Deliver excellent customer service on each call by answering queries efficiently and confidently- Maintain an expert understanding of products- Merchandising, maintaining, and reporting on inventory- Scriptwriting and translations- Creating and presenting training content- Support for filming tasks as required including potential out of hours workingYour qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are proficient in French and advanced English. Spanish is a plus!- Have previous customer service and/or sales experience- Have passion or previous work experience within technology- Are friendly and have an engaging personality- Are comfortable working in a training and sales environment- Are comfortable working on camera- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change- Have strong communication skillsDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:  - Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00- Salary 20.000 euros gross/year + up to 3.000 euros gross/year in bonus- Great location in Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, language classes and specialized coursesExperience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-004755-1-FRANCE

Live Expert (French-speaking) – On-site – High Tech Industry

Experience the power of a game - changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in fashion. 
Career growth and personal development 
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 
What you will do in this role 
As a Customer Service Sales Representative on our team, you will: 
- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
- Understand and comply with administrative duties 
 Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   
 Concentrix is a great match if you: 
- Are proficient or bilingual in French with an advanced level of English
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
- Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office 
It will be a plus if you have: 
- Sales experience  
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. 
What’s in it for you 
In this role, we offer benefits that help you support your unique lifestyle: 
- Full-time 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00
- Salary 18 500 euros gross/year + up to 1200 euros gross/year in bonus
- Good location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes  
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
RRQ24-004993-1-FRANCE


Experience the power of a game - changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in fashion. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Customer Service Sales Representative on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.- Log call details onto call management systems and provide response and resolution within SLA.- Maintain service and product knowledge and expertise associated with applications specific to individual customers.- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.- Understand and comply with administrative duties  Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.    Concentrix is a great match if you: - Are proficient or bilingual in French with an advanced level of English- Have customer care skills – ability to listen to and understand the customers’ need- Can take ownership of, and progress calls to resolution or to escalate call to resolution- Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office It will be a plus if you have: - Sales experience  If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00- Salary 18 500 euros gross/year + up to 1200 euros gross/year in bonus- Good location in Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses, and language classes  Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-004993-1-FRANCE

French Social Media Content Moderator - Thessaloniki

Speakit

Job description

Requirements

Benefits

Other open French speaking jobs

Customer Service Specialist (French Speaker)

Live Expert (French-speaking) – On-site – High Tech Industry

Customer Service Representative (French-speaking) - Fashion Industry