Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Join a dynamic and international team as a Customer Service Specialist. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.

Your responsibilities and impact as a:

Customer Service Specialist:
Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media
Supplying customers with the necessary information and solving any issues
Following up of issues if needed
 
Skills, qualifications and interests you need to succeed in this role:
A native level of French and at least a B2 level of English
Passion for customer service, content moderation, or technical support 
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for a long-term international career and life experience
Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What is in it for you?
Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month)
Help with acquiring the NIF and SSN
A relocation package of 360 euros per month for the first three months
Paid professional training
Fun and engaging company-wide initiatives
Excellent work culture

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.


Join a dynamic and international team as a Customer Service Specialist. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.Your responsibilities and impact as a:Customer Service Specialist:<ul><li>Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media</li><li>Supplying customers with the necessary information and solving any issues</li><li>Following up of issues if needed</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>A native level of French and at least a B2 level of English</li><li>Passion for customer service, content moderation, or technical support </li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for a long-term international career and life experience</li><li>Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country</li></ul>What is in it for you?<ul><li>Type of contract: Unfixed term contract, 30 days probation period</li><li>Working hours: full time (40h/week), shifts 24/7 Monday to Sunday</li><li>Salary conditions: 850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month)</li><li>Help with acquiring the NIF and SSN</li><li>A relocation package of 360 euros per month for the first three months</li><li>Paid professional training</li><li>Fun and engaging company-wide initiatives</li><li>Excellent work culture</li></ul>What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Your Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Customer Service Specialist (French Speaker)

Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? 
Your responsibilities and impact as a Technical Support Agent will be:
Offer initial support to unmanaged advertisers using Ad Studio.
Engage with customers via Voice, Email, and Chat.
Handle all inquiries, requests, and feedback received via chat promptly to ensure a positive customer experience.
Spot potential sales opportunities and either refer them to our sales team or offer support directly by providing innovative solutions.
Utilize internal systems to log issues and escalate technical queries to our support teams.
Identify and address fraudulent activity to minimize risk.
Assist with general billing inquiries and process refunds for eligible advertisers.
Skills, qualifications, and interests you need to succeed in this role:
A native level of French and a good level of English
A minimum of 1 year experience in a similar role as customer success representative
Enthusiasm about music and software's
An interest in advertising and marketing
Excellent troubleshooting and problem-solving skills.
Living in or willing to relocate to Porto for an international career and life experience
Having a valid Portuguese work permit (required)
What’s in it for you?
Type of contract: yearly and renewable
Working hours: full-time 
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month (base on level of experience)
Excluding accommodation: 1295€ gross/month
For international candidates:
Reimbursement of your initial flight 
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help with paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Your Future Company:
Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Technical Support Agent will be:<ul><li>Offer initial support to unmanaged advertisers using Ad Studio.</li><li>Engage with customers via Voice, Email, and Chat.</li><li>Handle all inquiries, requests, and feedback received via chat promptly to ensure a positive customer experience.</li><li>Spot potential sales opportunities and either refer them to our sales team or offer support directly by providing innovative solutions.</li><li>Utilize internal systems to log issues and escalate technical queries to our support teams.</li><li>Identify and address fraudulent activity to minimize risk.</li><li>Assist with general billing inquiries and process refunds for eligible advertisers.</li></ul>Skills, qualifications, and interests you need to succeed in this role:<ul><li>A native level of French and a good level of English</li><li>A minimum of 1 year experience in a similar role as customer success representative</li><li>Enthusiasm about music and software's</li><li>An interest in advertising and marketing</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Living in or willing to relocate to Porto for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul>What’s in it for you?<ul><li>Type of contract: yearly and renewable</li><li>Working hours: full-time </li><li>Salary conditions (*) – 2 options:</li></ul><ol><li>Including free accommodation (shared flat, all bills included): 1040€ gross/month (base on level of experience)</li><li>Excluding accommodation: 1295€ gross/month</li></ol>For international candidates:<ul><li>Reimbursement of your initial flight </li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help with paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>Your Future Company:Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Customer Success Specialist for Spotify (French Speaker)

Vous souhaitez aider les gens à obtenir une expérience client la plus simple et la plus agréable possible ? Vous aimeriez travailler dans la capitale ensoleillée du Portugal, Lisbonne, et fournir un service efficace, rapide aux clients tout en établissant des relations solides avec eux ?

Une entreprise multiculturelle leader dans la gestion de l'acquisition de clients, l'assistance à la clientèle, le support technique, la gestion de médias sociaux recrute de nouveaux talents passionnés venant du monde entier et désireux de construire une nouvelle carrière. 

Vos responsabilités et votre impact en tant qu'agent du service clientèle à Lisbonne seront les suivants :
EU Citizenship or valid work permit/ residency card mandatory
Assister les clients dans leurs demandes par e-mail, téléphone et chat en direct.
Collecter et mettre à jour les données des clients
Fournir des informations sur les produits au client (par exemple, abonnement, paiement et problèmes techniques).
Assurer une excellente satisfaction du client en répondant de manière appropriée.
Compétences, qualifications et intérêts dont vous avez besoin pour réussir dans ce rôle :
Un niveau natif de français et un bon niveau d'anglais.
Connaissance de la valeur et de l'impact qu'une bonne expérience client peut créer.
Avoir un intérêt marqué pour les nouvelles technologies
Être une personne à l'écoute, à l'aise et habile dans la communication avec les gens.
Avoir le sens de l'excellence et du professionnalisme
Avoir un véritable esprit d'équipe et s'investir dans son travail
Être enthousiaste à l'égard de la communication interculturelle et du mode de vie des expatriés.
Vivre à Lisbonne ou être prêt à s'y installer pour vivre une expérience de vie et de carrière internationale.
Quels sont les avantages pour vous ?
Type de contrat : Un contrat à durée déterminée renouvelable chaque année. Heures de travail : Temps plein (40h/semaine) sur des équipes tournantes (en fonction du projet).
Conditions salariales (*) - 2 options : Avec logement gratuit (appartement en colocation, toutes les factures sont comprises) : 1040€ brut/mois Sans logement : 1240€ brut/mois
Formation : Donnez un coup de pouce à votre carrière grâce à la formation intensive que l'entreprise offre à ses nouveaux employés.
Forfait de relocalisation pour les candidats internationaux :
Remboursement de vos frais de vol initiaux après 9 mois.
Accueil à l'aéroport
Billet d'avion aller-retour annuel vers votre pays d'origine (au sein de l'UE)
Aide pour les formalités administratives, l'ouverture d'un compte bancaire, etc. à votre arrivée.
Avantages supplémentaires :
Assurance maladie privée après 6 mois de contrat, en plus de l'assurance standard.
Cours de portugais gratuits, cours de cuisine, activités sportives et événements sociaux organisés par l'entreprise.
Jours fériés portugais et 22 jours de congés payés.



Vous souhaitez aider les gens à obtenir une expérience client la plus simple et la plus agréable possible ? Vous aimeriez travailler dans la capitale ensoleillée du Portugal, Lisbonne, et fournir un service efficace, rapide aux clients tout en établissant des relations solides avec eux ?Une entreprise multiculturelle leader dans la gestion de l'acquisition de clients, l'assistance à la clientèle, le support technique, la gestion de médias sociaux recrute de nouveaux talents passionnés venant du monde entier et désireux de construire une nouvelle carrière. <h2>Vos responsabilités et votre impact en tant qu'agent du service clientèle à Lisbonne seront les suivants :</h2><ul><li>EU Citizenship or valid work permit/ residency card mandatory</li><li>Assister les clients dans leurs demandes par e-mail, téléphone et chat en direct.</li><li>Collecter et mettre à jour les données des clients</li><li>Fournir des informations sur les produits au client (par exemple, abonnement, paiement et problèmes techniques).</li><li>Assurer une excellente satisfaction du client en répondant de manière appropriée.</li></ul><h2>Compétences, qualifications et intérêts dont vous avez besoin pour réussir dans ce rôle :</h2><ul><li>Un niveau natif de français et un bon niveau d'anglais.</li><li>Connaissance de la valeur et de l'impact qu'une bonne expérience client peut créer.</li><li>Avoir un intérêt marqué pour les nouvelles technologies</li><li>Être une personne à l'écoute, à l'aise et habile dans la communication avec les gens.</li><li>Avoir le sens de l'excellence et du professionnalisme</li><li>Avoir un véritable esprit d'équipe et s'investir dans son travail</li><li>Être enthousiaste à l'égard de la communication interculturelle et du mode de vie des expatriés.</li><li>Vivre à Lisbonne ou être prêt à s'y installer pour vivre une expérience de vie et de carrière internationale.</li></ul><h2>Quels sont les avantages pour vous ?</h2><ul><li>Type de contrat : Un contrat à durée déterminée renouvelable chaque année. Heures de travail : Temps plein (40h/semaine) sur des équipes tournantes (en fonction du projet).</li><li>Conditions salariales (*) - 2 options : Avec logement gratuit (appartement en colocation, toutes les factures sont comprises) : 1040€ brut/mois Sans logement : 1240€ brut/mois</li><li>Formation : Donnez un coup de pouce à votre carrière grâce à la formation intensive que l'entreprise offre à ses nouveaux employés.</li><li>Forfait de relocalisation pour les candidats internationaux :</li><li>Remboursement de vos frais de vol initiaux après 9 mois.</li><li>Accueil à l'aéroport</li><li>Billet d'avion aller-retour annuel vers votre pays d'origine (au sein de l'UE)</li><li>Aide pour les formalités administratives, l'ouverture d'un compte bancaire, etc. à votre arrivée.</li><li>Avantages supplémentaires :</li><li>Assurance maladie privée après 6 mois de contrat, en plus de l'assurance standard.</li><li>Cours de portugais gratuits, cours de cuisine, activités sportives et événements sociaux organisés par l'entreprise.</li><li>Jours fériés portugais et 22 jours de congés payés.</li></ul>

Assistant Clientèle à Lisbonne (Francophone)

Are you residing in Portugal and seeking a remote job opportunity? Apply now to join a major international company as a customer service agent!

In this role, you'll engage with French-speaking customers via phone, email, or chat to address their inquiries and requests. If they encounter any issues, your responsibility will be to assist them with personalized solutions. No prior experience is necessary as comprehensive training will be provided to familiarize you with all aspects of the position. Fluency in English is also required since you'll be part of an international team.

This position offers the flexibility to work from anywhere within mainland Portugal! You'll participate in remote training, collaborate with your team, and fulfill your duties as a customer service agent, all from the comfort of your home. Please note: This opportunity is not available for residents of Portuguese islands.

Your responsibilities will include:

Handling incoming calls, emails, and chat messages from French-speaking customers.
Identifying customer needs and issues to effectively address their requirements.
Utilizing internal systems to maintain records of all customer interactions.

A Typical Day:

Imagine waking up calmly, without the stress of commuting, because your office is right at home! You'll start your day by assisting numerous people with a smile, calmly resolving their issues. During your lunch break, there's no need to rush for a sandwich; you can enjoy a good meal at home! After recharging during your break, your motivation will be at its peak as you continue to deliver top-notch service to customers. At the end of your workday, you'll have the freedom to unwind and do what you enjoy most: meet friends, go for a swim, or indulge in a good book!

What we offer

A monthly salary of €1,164.34 per month.
A performance bonus of €100 per month.
The possibility of working from home in Portugal.
A two-week training course paid at 100% and coaching.
Very interesting career opportunities.
An international corporate culture.
22 days of leave + 14 public holidays.
Free Portuguese lessons, kitesurfing lessons, cooking lessons and much more!

What we are looking for

You speak French fluently (spoken and written).
You have a good level of English – spoken and written.
You are available for a minimum of 12 months.
You live in Portugal (excluding islands) and have a quiet workplace.
You are available full time (40 hours per week).
You are at least 18 years old.
You have a European passport.

Inscrivez-vous et attendez notre appel sous un jour ouvrable. Nous vous donnerons plus d'informations sur Athènes, le poste et votre installation. À très bientôt ! 😃

PS : Vous ne souhaitez pas voyager seul ? Amenez un ami et gagnez 1 000 € ! Cliquez ici pour en savoir plus !


Are you residing in Portugal and seeking a remote job opportunity? Apply now to join a major international company as a customer service agent!In this role, you'll engage with French-speaking customers via phone, email, or chat to address their inquiries and requests. If they encounter any issues, your responsibility will be to assist them with personalized solutions. No prior experience is necessary as comprehensive training will be provided to familiarize you with all aspects of the position. Fluency in English is also required since you'll be part of an international team.This position offers the flexibility to work from anywhere within mainland Portugal! You'll participate in remote training, collaborate with your team, and fulfill your duties as a customer service agent, all from the comfort of your home. Please note: This opportunity is not available for residents of Portuguese islands.Your responsibilities will include:<ul><li>Handling incoming calls, emails, and chat messages from French-speaking customers.</li><li>Identifying customer needs and issues to effectively address their requirements.</li><li>Utilizing internal systems to maintain records of all customer interactions.</li></ul>A Typical Day:Imagine waking up calmly, without the stress of commuting, because your office is right at home! You'll start your day by assisting numerous people with a smile, calmly resolving their issues. During your lunch break, there's no need to rush for a sandwich; you can enjoy a good meal at home! After recharging during your break, your motivation will be at its peak as you continue to deliver top-notch service to customers. At the end of your workday, you'll have the freedom to unwind and do what you enjoy most: meet friends, go for a swim, or indulge in a good book!What we offer<ul><li>A monthly salary of €1,164.34 per month.</li><li>A performance bonus of €100 per month.</li><li>The possibility of working from home in Portugal.</li><li>A two-week training course paid at 100% and coaching.</li><li>Very interesting career opportunities.</li><li>An international corporate culture.</li><li>22 days of leave + 14 public holidays.</li><li>Free Portuguese lessons, kitesurfing lessons, cooking lessons and much more!</li></ul>What we are looking for<ul><li>You speak French fluently (spoken and written).</li><li>You have a good level of English – spoken and written.</li><li>You are available for a minimum of 12 months.</li><li>You live in Portugal (excluding islands) and have a quiet workplace.</li><li>You are available full time (40 hours per week).</li><li>You are at least 18 years old.</li><li>You have a European passport.</li></ul>Inscrivez-vous et attendez notre appel sous un jour ouvrable. Nous vous donnerons plus d'informations sur Athènes, le poste et votre installation. À très bientôt ! 😃PS : Vous ne souhaitez pas voyager seul ? Amenez un ami et gagnez 1 000 € ! Cliquez ici pour en savoir plus !

Customer Service Specialist (French Speaker)

Blu Selection

Job description

Other open French speaking jobs

Customer Success Specialist for Spotify (French Speaker)

Assistant Clientèle à Lisbonne (Francophone)

Travail à domicile | Agent de service client | Portugal