At Teleperformance Spain, we are proud to be at the forefront of digital innovation, creating customized solutions that drive growth and optimize performance for some of the world’s leading companies. Our team works with a strategic, data-driven approach to digital transformation, offering tailored solutions that maximize results and streamline operations.
We are dedicated to building the best teams by recruiting top talent and providing exceptional training to help our team members reach their full potential. We prioritize emotional intelligence, empathy, and a client-centric approach, ensuring our TP experts are the best in the industry.


Description
Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Local Services for Digital Ads — a game-changing tool for businesses everywhere!
Responsibilities:
Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.
Content Compliance: Assess reviews based on guidelines; process Guarantee claims.
Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.
Expert Guidance: Develop expertise in regional onboarding processes, advising businesses on verification requirements.
Ad-Hoc Operations: Tackle additional tasks as needed in a dynamic, fast-paced environment.

Requirements
C2-level French and fluent English.
Experience in customer service.
Strong communication, organizational, and customer-facing skills with a keen eye for detail.
Self-driven and able to manage tasks independently while meeting deadlines.
Preferred Qualifications:
Bachelor’s degree in Business or related fields.
2+ years of experience in legal compliance, trust & safety, or verification, with familiarity in local legislation or government processes.
Knowledge of home services industries (e.g., plumbing, electrical).

Benefits
Full-time (39 hours/week) hybrid position in Barcelona with a salary of €19,200 gross/year plus up to €1,000 gross/year in bonuses.
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea




<h2>Description</h2>Ready to elevate your career and join a fast-growing team in the digital world?Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting project with Local Services for Digital Ads — a game-changing tool for businesses everywhere!Responsibilities:<ul><li>Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.</li><li>Support &amp; Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.</li><li>Content Compliance: Assess reviews based on guidelines; process Guarantee claims.</li><li>Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.</li><li>Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.</li><li>Expert Guidance: Develop expertise in regional onboarding processes, advising businesses on verification requirements.</li><li>Ad-Hoc Operations: Tackle additional tasks as needed in a dynamic, fast-paced environment.</li></ul><h2>Requirements</h2><ul><li>C2-level French and fluent English.</li><li>Experience in customer service.</li><li>Strong communication, organizational, and customer-facing skills with a keen eye for detail.</li><li>Self-driven and able to manage tasks independently while meeting deadlines.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Business or related fields.</li><li>2+ years of experience in legal compliance, trust &amp; safety, or verification, with familiarity in local legislation or government processes.</li><li>Knowledge of home services industries (e.g., plumbing, electrical).</li></ul><h2>Benefits</h2><ul><li>Full-time (39 hours/week) hybrid position in Barcelona with a salary of €19,200 gross/year plus up to €1,000 gross/year in bonuses.</li><li>Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.</li><li>Private Health Insurance.</li><li>Continuous skill development and certifications.</li><li>Clear career growth opportunities supported by coaches and a motivating team environment.</li><li>Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.</li><li>Prime office location at the World Trade Center, Barcelona, surrounded by the sea</li></ul>

French Customer Support Specialist - Digital Advertising

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
Serve as a knowledgeable consultant for customers in the sports industry.
Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
Offer feedback and recommendations to optimize internal processes.
Your qualifications
Concentrix is a great match if you:
Have a high level of French and fluent in English (B2) - Both languages written and oral
Have an interest in sports and you are a team player with a positive attitude
Have good typing and computer skills (MS Office applications)
Are tech-savvy, with the ability to quickly learn new software and tools
Have the ability to explain complex concepts clearly and concisely
Previous experience in a customer service center is an advantage, but not required
Availability to work on rotational shifts
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
Competitive salary and performance bonus
2000€ Welcome Bonus
Central location in Lisbon, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Customer Service Representative, you will:<ul><li>Serve as a knowledgeable consultant for customers in the sports industry.</li><li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.</li><li>Build sustainable relationships and trust with customers through open and interactive communication.</li><li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.</li><li>Offer feedback and recommendations to optimize internal processes.</li></ul>Your qualificationsConcentrix is a great match if you:<ul><li>Have a high level of French and fluent in English (B2) - Both languages written and oral</li><li>Have an interest in sports and you are a team player with a positive attitude</li><li>Have good typing and computer skills (MS Office applications)</li><li>Are tech-savvy, with the ability to quickly learn new software and tools</li><li>Have the ability to explain complex concepts clearly and concisely</li><li>Previous experience in a customer service center is an advantage, but not required</li><li>Availability to work on rotational shifts</li></ul>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:<ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)</li><li>Competitive salary and performance bonus</li><li>2000€ Welcome Bonus</li><li>Central location in Lisbon, Portugal</li><li>Bring-a-friend (referral) bonus opportunities</li><li>Full paid training on the company and the project you'll be working on</li><li>Career development programs, specialized courses, and language classes</li></ul>Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Support Consultant (French-Speaking) - Betting App - 2000€ Welcome Bonus

Join us as an expert evaluator!

Role Overview:   

In this project, you will be given a pair of questions and answers. You should evaluate the answers to assess whether they are relevant to the questions. The Level will be 0 to 5. 0 is not understandable at all, 5 is the best answer. Then you should give reasons why you selected that level. 

Requirements: 

Native French Speaker
Remote, you can be based anywhere in the world. 
Need to be familiar with or good at coding/science domain-related knowledge, especially mathematics, chemistry or physics, etc. 
Proficient in Science, Technology, Engineering, or Mathematics (STEM) with knowledge and experience in 
           coding using languages like Python, Java, C++, or JavaScript

Rate: $0.94 per Hit



Join us as an expert evaluator!Role Overview:   In this project, you will be given a pair of questions and answers. You should evaluate the answers to assess whether they are relevant to the questions. The Level will be 0 to 5. 0 is not understandable at all, 5 is the best answer. Then you should give reasons why you selected that level. Requirements: <ul><li>Native French Speaker</li><li>Remote, you can be based anywhere in the world. </li><li>Need to be familiar with or good at coding/science domain-related knowledge, especially mathematics, chemistry or physics, etc. </li><li>Proficient in Science, Technology, Engineering, or Mathematics (STEM) with knowledge and experience in </li></ul> coding using languages like Python, Java, C++, or JavaScriptRate: $0.94 per Hit

Code and Science Expert Evaluator - French

Découvre le pouvoir d'une carrière qui change la donne
Es-tu à la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - à améliorer leurs activités grâce à la technologie et à des solutions intégrées, dans plus de 70 pays. Nous sommes fiers d'être récompensés par des prix tels que "World's Best Workplaces", "Best Companies for Career Growth" et "Best Company Culture", année après année.
Si tu cherches à évoluer et à être inspiré, en tant que Représentant du Service Clientèle à Aveiro, Portugal (sur site), tu feras partie de notre équipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de santé, et plus encore.
Développement professionnel et personnel
Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour réussir. Chez Concentrix, il existe un véritable potentiel de carrière et d'évolution personnelle. En effet, près de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de développement conçus pour te mettre sur la voie du type de carrière que t’as toujours envisagé.
Ce que tu feras dans ce rôle
En tant que représentant du service à la clientèle au sein de notre équipe, tu vas :
Contacter les clients et les clients potentiels par appel sortant de manière proactive, présenter les solutions de chauffage et conclure des ventes
Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, présenter et expliquer les services et produits de l’entreprise
Fournir des informations techniques et tarifaires sur les équipements et services de chauffage
Répondre aux questions des clients concernant l’installation, l’entretien et les aides financières éventuelles
Gérer les réclamations et résoudre les éventuels problèmes techniques ou administratifs
Tes qualifications
Concentrix te conviendra parfaitement si :
T'as une excellente maîtrise du français (oral et écrit) pour une communication claire et persuasive
T'as d’excellentes compétences en rédaction et communication
T’as de l’expérience en appels sortants et en prospection commerciale, idéalement dans le secteur de l’énergie ou des services (préférable)
T'as des bonnes Compétences en négociation et en persuasion pour convertir les prospects en clients
Si tu penses ne pas avoir tous les atouts en main, nous t’encourageons tout de même à poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.
Quels sont tes avantages
Dans ce rôle, nous offrons des avantages qui t’aident à soutenir un style de vie unique :
Temps plein avec contrats à durée indéterminée (négociables en fonction de ton expérience et des besoins de notre client)
Salaire compétitif et prime de performance
Situation centrale à Aveiro, Portugal
Possibilités de primes de Refer a Friend (parrainage d’un ami)
Formation complète et rémunérée sur l'entreprise et le projet sur lequel tu vas travailler
Programmes de développement de carrière, cours spécialisés et cours de langue
Découvre ta meilleure version!
Si tout cela te semble être la prochaine étape idéale de ton parcours professionnel, nous voulons te connaître. Postule dès aujourd'hui et découvre pourquoi plus de 440k+ game-changers à travers le monde appellent Concentrix leur "employeur de choix".
Concentrix est un employeur qui souscrit au principe de l'égalité des chances
Nous sommes fiers d'être une seule équipe, une seule entreprise, à l'échelle mondiale. Nous nous engageons à offrir des chances égales d'emploi à tous les candidats et à créer un environnement de travail exempt de discrimination et de harcèlement. Toutes nos pratiques de recrutement sont fondées sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'âge, de l'identité sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification protégée par les lois nationales en vigueur.
L'éligibilité à l’emploi
Conformément à la législation portugaise, seuls les candidats légalement autorisés à travailler au Portugal seront pris en considération pour ce poste.


Découvre le pouvoir d'une carrière qui change la donneEs-tu à la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - à améliorer leurs activités grâce à la technologie et à des solutions intégrées, dans plus de 70 pays. Nous sommes fiers d'être récompensés par des prix tels que "World's Best Workplaces", "Best Companies for Career Growth" et "Best Company Culture", année après année.Si tu cherches à évoluer et à être inspiré, en tant que Représentant du Service Clientèle à Aveiro, Portugal (sur site), tu feras partie de notre équipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de santé, et plus encore.Développement professionnel et personnelNous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour réussir. Chez Concentrix, il existe un véritable potentiel de carrière et d'évolution personnelle. En effet, près de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de développement conçus pour te mettre sur la voie du type de carrière que t’as toujours envisagé.Ce que tu feras dans ce rôleEn tant que représentant du service à la clientèle au sein de notre équipe, tu vas :<ul><li>Contacter les clients et les clients potentiels par appel sortant de manière proactive, présenter les solutions de chauffage et conclure des ventes</li><li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, présenter et expliquer les services et produits de l’entreprise</li><li>Fournir des informations techniques et tarifaires sur les équipements et services de chauffage</li><li>Répondre aux questions des clients concernant l’installation, l’entretien et les aides financières éventuelles</li><li>Gérer les réclamations et résoudre les éventuels problèmes techniques ou administratifs</li></ul>Tes qualificationsConcentrix te conviendra parfaitement si :<ul><li>T'as une excellente maîtrise du français (oral et écrit) pour une communication claire et persuasive</li><li>T'as d’excellentes compétences en rédaction et communication</li><li>T’as de l’expérience en appels sortants et en prospection commerciale, idéalement dans le secteur de l’énergie ou des services (préférable)</li><li>T'as des bonnes Compétences en négociation et en persuasion pour convertir les prospects en clients</li></ul>Si tu penses ne pas avoir tous les atouts en main, nous t’encourageons tout de même à poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.Quels sont tes avantagesDans ce rôle, nous offrons des avantages qui t’aident à soutenir un style de vie unique :<ul><li>Temps plein avec contrats à durée indéterminée (négociables en fonction de ton expérience et des besoins de notre client)</li><li>Salaire compétitif et prime de performance</li><li>Situation centrale à Aveiro, Portugal</li><li>Possibilités de primes de Refer a Friend (parrainage d’un ami)</li><li>Formation complète et rémunérée sur l'entreprise et le projet sur lequel tu vas travailler</li><li>Programmes de développement de carrière, cours spécialisés et cours de langue</li></ul>Découvre ta meilleure version!Si tout cela te semble être la prochaine étape idéale de ton parcours professionnel, nous voulons te connaître. Postule dès aujourd'hui et découvre pourquoi plus de 440k+ game-changers à travers le monde appellent Concentrix leur "employeur de choix".Concentrix est un employeur qui souscrit au principe de l'égalité des chancesNous sommes fiers d'être une seule équipe, une seule entreprise, à l'échelle mondiale. Nous nous engageons à offrir des chances égales d'emploi à tous les candidats et à créer un environnement de travail exempt de discrimination et de harcèlement. Toutes nos pratiques de recrutement sont fondées sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'âge, de l'identité sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification protégée par les lois nationales en vigueur.L'éligibilité à l’emploiConformément à la législation portugaise, seuls les candidats légalement autorisés à travailler au Portugal seront pris en considération pour ce poste.

French Customer Support Specialist - Digital Advertising

Teleperformance Spain

Job description

Description

Requirements

Benefits

Other open French speaking jobs

Support Consultant (French-Speaking) - Betting App - 2000€ Welcome Bonus

Code and Science Expert Evaluator - French

Représentant Clientèle (Francophone) - Solutions de Chauffage