Finnish speaking Customer Support Representative to Malta - iGaming

We're passionate about creating memorable moments for our loyal players, and we need Customer Experience Heroes who share that same drive to go above and beyond!

If you’re a people person with top-notch communication skills who thrives in a vibrant, ever-changing environment—read on, because we want you on our team!

💼 What You’ll Do

• Be the Go-To Expert: Assist customers with everything related to sportsbook and casino services through calls, live chat, and emails.
• Problem Solver Extraordinaire: Take ownership of complex queries and see them through to resolution.
• Collaborate for Success: Work with other teams and providers to resolve issues quickly and efficiently.
• KYC & Compliance: Process customer documents and ensure due diligence is met.
• Daily Security Checks: Monitor accounts and transactions to safeguard our business.
• Data-Driven Insights: Share valuable feedback to improve systems and self-service platforms.
• Keep the Knowledge Flowing: Update internal knowledge bases and contribute to smarter solutions.

🏅 What Makes You a Great Fit

• Fluent in Finnish language, written and spoken
• A keen interest in learning the iGaming field
• Analytical mindset with a natural flair for problem-solving
• Adaptability to shift work
• Previous customer service experience? Bonus points!
• Ability to juggle multiple tasks like a pro

📈 Your Growth Matters

We invest in our team’s development and want to support your career growth. We'll provide you with the tools to become a versatile, well-rounded professional.

🎁 What We Offer

Competitive Salary & Bonus Scheme 💰

• Quarterly Team Events & Weekly Company Gatherings 🎉
• One-Time Home Workstation Bonus (because hybrid is our way of life!) 🏠
• Up to 40 Days Remote Work from Anywhere 🌍
• Wellbeing Allowance 🧘
• International Private Health Insurance 🏥
• Delicious Office Perks: Breakfast on Tuesdays, Lunch on Mondays & Wednesdays 🥐🍴

Our hybrid work model offers flexibility while maintaining a collaborative, innovation-driven culture. Our offices are designed for productivity, creativity, and camaraderie—you'll always feel supported and valued when you visit.

🌟 Ready to Level Up Your Career?

If you're ready to bring your passion and expertise to a place where you can thrive, grow, and have fun along the way, we are waiting for you!

Apply today and be part of something amazing!