Financial Customer Support in Lisbon (French Speaker)

You are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad?

You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!

Your responsibilities and impact as Financial Customer Support will be:

• Offer first class Tech support to clients
• Provide support on customers banking related queries primarily through e-mail or phone
• Performing other tasks related to the banking activity according to the needs of the project
• Coordinate office activities and operations to secure efficiency and compliance to company policies/procedures
• Create and update records and databases with personnel, financial and other data
• You will work in a multicultural team environment alongside a diverse team

Skills, qualifications and interests you need to succeed in this role:

• You are a native French speaker (this is a must!)
• You are looking for a job opportunity abroad
• You are motivated and committed to your work
• You have no troubles with writing in French 
• You are a team player and willing to work with many other nationalities
• Sales/ Commercial background is a plus
• Previous experience in Customer Service or credit recovery experience is a plus

What’s in it for you?

• Permanent contract
• Working hours: Monday to Saturday, rotating shifts 8 am to 6 pm
• A package in line with the market: 890€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
• If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)
• Opportunity to be part of a challenging and fast paced environment
• Possibility to collaborate with some of the biggest brands in the industry
• A multicultural and international environment
• Fully paid training, professional development and career evolution

Your Future Company:

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.

• In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.