At Teleperformance Spain, we are proud to be at the forefront of digital innovation, creating customized solutions that drive growth and optimize performance for some of the world’s leading companies. Our team works with a strategic, data-driven approach to digital transformation, offering tailored solutions that maximize results and streamline operations.
We are dedicated to building the best teams by recruiting top talent and providing exceptional training to help our team members reach their full potential. We prioritize emotional intelligence, empathy, and a client-centric approach, ensuring our TP experts are the best in the industry.


Description
Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

Responsibilities
Receive incoming telephone calls from new and existing customers
Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Requirements
Key Competencies
Data accuracy
Attention to detail
Ability to gain immediate credibility and trust
Exceptional communication skills
PC and system literate
Candidate Profile
Confident and enthusiastic.
Ability to work well as part of a team as well as independently
Native level of Japanese
Fluency in English or Spanish
First class written, verbal and interpersonal skills
Numerate and articulate
Well organised, reliable and thorough
Work permit required

Benefits
What we offer
38.5 hours/week and night-shift schedule: from 1:00 to 9:00, from Monday to Friday
Salary: 18.071,30€ gross/year + night-shift bonus
Temporary contract of 2 months
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment



<h2><strong>Description</strong></h2><p>Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.</p><p><strong>Responsibilities</strong></p><ul><li>Receive incoming telephone calls from new and existing customers</li><li>Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery</li><li>Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales</li></ul><h2><strong>Requirements</strong></h2><p><strong>Key Competencies</strong></p><ul><li>Data accuracy</li><li>Attention to detail</li><li>Ability to gain immediate credibility and trust</li><li>Exceptional communication skills</li><li>PC and system literate</li></ul><p>Candidate Profile</p><ul><li>Confident and enthusiastic.</li><li>Ability to work well as part of a team as well as independently</li><li>Native level of Japanese</li><li>Fluency in English or Spanish</li><li>First class written, verbal and interpersonal skills</li><li>Numerate and articulate</li><li>Well organised, reliable and thorough</li><li>Work permit required</li></ul><h2><strong>Benefits</strong></h2><p><strong>What we offer</strong></p><ul><li>38.5 hours/week and night-shift schedule: from 1:00 to 9:00, from Monday to Friday</li><li>Salary: 18.071,30€ gross/year + night-shift bonus</li><li>Temporary contract of 2 months</li><li>Individual career paths to grow within the project</li><li>We are one of the world's largest provider of contact center services</li><li>Engage in an excellent work environment and team building activities.</li><li>Dynamic and international environment</li></ul>

Fashion Customer Service Representative - Japanese

TELUS Digital AI is looking for AI Prompt Evaluators with native Japanese to support the development of AI technologies while working from home.
Join us in enhancing the latest speech technology applications by refining our systems in Japanese.

Responsibilities:
Research, create, and edit short-form written prompts while ensuring factual accuracy and adherence to style guidelines for voice and creativity.
Develop conversation flows to ensure smooth, logical interactions that guide users effectively.
Contribute to the improvement of our speech system, which may involve working with dialogues on various topics, including controversial subjects.
Analyse and evaluate short-form written content for factual correctness and compliance with style guidelines.
Generate and assess suggested prompts and responses.
Ensure that the tone aligns with the proper voice and resonates with the target audience.

What we offer:
100% work-from-home from day one
Schedule flexibility available
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Positive international working environment
Attractive employee referral bonus programs
Intriguing and diverse responsibilities 

Qualifications:
Minimum B2 proficiency in English and fluency in Japanese.
Strong command of language, grammar, and style to create engaging and clear prompts.
Ability to come up with innovative prompts and scenarios that engage users.
Ability to analyze user data and feedback to improve prompts and conversation flows.
Ability to work independently with minimal supervision.
Strong attention to detail and effective communication skills.
Ability to convey complex ideas simply and effectively.
Comfort with potentially sensitive content.

Ready to make an impact on AI technologies?
If this opportunity sounds appealing to you, apply now! Kindly attach your CV in English.
*Please note that only shortlisted candidates will be contacted. For any queries, feel free to reach out to tine.sourcing.box@telusdigital.com

About TELUS Digital AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.


<p><strong>TELUS Digital AI </strong>is looking for <strong>AI Prompt Evaluators</strong> with native Japanese to support the development of AI technologies while <strong>working from home</strong>.</p><p>Join us in enhancing the latest speech technology applications by refining our systems in Japanese.</p><p><strong>Responsibilities:</strong></p><ul><li>Research, create, and edit short-form written prompts while ensuring factual accuracy and adherence to style guidelines for voice and creativity.</li><li>Develop conversation flows to ensure smooth, logical interactions that guide users effectively.</li><li>Contribute to the improvement of our speech system, which may involve working with dialogues on various topics, including controversial subjects.</li><li>Analyse and evaluate short-form written content for factual correctness and compliance with style guidelines.</li><li>Generate and assess suggested prompts and responses.</li><li>Ensure that the tone aligns with the proper voice and resonates with the target audience.</li></ul><p><strong>What we offer:</strong></p><ul><li>100% work-from-home from day one</li><li>Schedule flexibility available</li><li>Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture</li><li>Advanced job opportunities in our internationally growing company</li><li>Positive international working environment</li><li>Attractive employee referral bonus programs</li><li>Intriguing and diverse responsibilities </li></ul><p><strong>Qualifications:</strong></p><ul><li>Minimum B2 proficiency in English and fluency in Japanese.</li><li>Strong command of language, grammar, and style to create engaging and clear prompts.</li><li>Ability to come up with innovative prompts and scenarios that engage users.</li><li>Ability to analyze user data and feedback to improve prompts and conversation flows.</li><li>Ability to work independently with minimal supervision.</li><li>Strong attention to detail and effective communication skills.</li><li>Ability to convey complex ideas simply and effectively.</li><li>Comfort with potentially sensitive content.</li></ul><p><strong>Ready to make an impact on AI technologies?</strong></p><p>If this opportunity sounds appealing to you, apply now! Kindly attach your CV in English.</p><p>*Please note that only shortlisted candidates will be contacted. For any queries, feel free to reach out to <a href="mailto:tine.sourcing.box@telusdigital.com" rel="noopener noreferrer" target="_blank">tine.sourcing.box@telusdigital.com</a></p><p><strong>About TELUS Digital AI Data Solutions</strong></p><p>Creating and enhancing the world's data to enable better AI via human intelligence.</p><p>We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.</p><p>TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.</p>

AI Prompt Evaluators with Japanese | Work from Home

Do you have excellent communication skills in Japanese? Are you into technology? This is definitely for you! 
As a member of our Japanese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 110+ nationalities, we proudly represent the leading global businesses.
A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!
What you will be doing:
Provide 24/7 help-desk support via phone and email in Japanese
Follow company and client procedures and guidelines
Be positive and proactive and have a desire for applying continuous improvement processes
Exchange ideas and solutions with your colleagues!
Job Requirements:
Excellent writing & verbal communication skills in Japanese
Great communication skills in English
Good technical troubleshooting & problem-solving skills
Technical background & familiarity with technology trends
Experience in customer service will be appreciated
Positive attitude & team spirit
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €3.500 depending on the language
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


<h4><strong><em>Do you have excellent communication skills in Japanese? Are you into technology? This is definitely for you! </em></strong></h4><p>As a member of our Japanese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone &amp; e-mail, helping to build a better online user experience for millions of people all around the world.</p><p>Our client is an American company specializing in cloud storage services, offering online backup &amp; files synchronization solutions.</p><p>Teleperformance Greece connects customers with the world’s top brands for <a href="https://jobsteleperformance.com/about-teleperformance-greece/" rel="noopener noreferrer" target="_blank">more than 30 years</a>. With a team of more than 12,000 employees from 110+ nationalities, we proudly represent the leading global businesses.</p><p><em>A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!</em></p><h5><strong>What you will be doing:</strong></h5><ul><li>Provide 24/7 help-desk support via phone and email in Japanese</li><li>Follow company and client procedures and guidelines</li><li>Be positive and proactive and have a desire for applying continuous improvement processes</li><li>Exchange ideas and solutions with your colleagues!</li></ul><h5><strong>Job Requirements:</strong></h5><ul><li>Excellent writing &amp; verbal communication skills in Japanese</li><li>Great communication skills in English</li><li>Good technical troubleshooting &amp; problem-solving skills</li><li>Technical background &amp; familiarity with technology trends</li><li>Experience in customer service will be appreciated</li><li>Positive attitude &amp; team spirit</li></ul><h5><strong>What we offer:</strong></h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring a Friend and get up to €3.500 depending on the language</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity</li></ul><p>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age.</p>

Japanese Technical Support for Cloud Solutions

Join our Customer Service team in Greece to work with the German automobile manufacturer that builds cars for Sheer Driving Pleasure!

Let’s shape the mobility of the future together! Join our Customer Service team in Greece to work with the German automobile manufacturer that builds cars for Sheer Driving Pleasure!
For over 100 years, our client has been standing for driving pleasure, sustainable innovativeness and the passion for forward-looking mobility solutions – and that all around the world.
Our aftersales teams make the difference every day – with their passion, their business acumen, their communication skills and their sense of what makes our customers happy. And all this in an environment that sets no limits to personal development and rewards commitment through appreciation, but also with generous benefits.
If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.
Your responsibilities:
Responding to car dealers’ inquiries via e-mail & chat
Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Be positive & proactive and have a desire for applying continuous improvement processes
Provide and maintain strong, professional communication with all stakeholders by always showing empathy
Job requirements:
Fluency in Japanese
Excellent writing skills
Good command of English
Soft skills & politeness
Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
Capability of multitasking
What we offer:
Remote working option (for candidates located all over Greece)
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity



<h4><strong><em>Join our Customer Service team in Greece to work with the German automobile manufacturer that builds cars for Sheer Driving Pleasure!</em></strong></h4><p>Let’s shape the mobility of the future together! Join our Customer Service team in Greece to work with the German automobile manufacturer that builds cars for Sheer Driving Pleasure!</p><p>For over 100 years, our client has been standing for driving pleasure, sustainable innovativeness and the passion for forward-looking mobility solutions – and that all around the world.</p><p>Our aftersales teams make the difference every day – with their passion, their business acumen, their communication skills and their sense of what makes our customers happy. And all this in an environment that sets no limits to personal development and rewards commitment through appreciation, but also with generous benefits.</p><p>If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.</p><h5><strong>Your responsibilities:</strong></h5><ul><li>Responding to car dealers’ inquiries via e-mail &amp; chat</li><li>Work effectively as part of a team, developing effective and supportive relationships with colleagues and management</li><li>Be positive &amp; proactive and have a desire for applying continuous improvement processes</li><li>Provide and maintain strong, professional communication with all stakeholders by always showing empathy</li></ul><h5><strong>Job requirements:</strong></h5><ul><li>Fluency in Japanese</li><li>Excellent writing skills</li><li>Good command of English</li><li>Soft skills &amp; politeness</li><li>Technically adept (know your way around Windows, shortcuts, basic troubleshooting)</li><li>Capability of multitasking</li></ul><h5><strong>What we offer:</strong></h5><ul><li>Remote working option (for candidates located all over Greece)</li><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; <a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a> that fosters diversity</li></ul>

Fashion Customer Service Representative - Japanese

Teleperformance Spain

Job description

Description

Requirements

Benefits

Other open Japanese speaking jobs

AI Prompt Evaluators with Japanese | Work from Home

Japanese Technical Support for Cloud Solutions

Japanese Customer Service to those in love with driving!