Exciting Customer Service Role in Barcelona’s Thriving Travel Industry

Are you ready to start a new adventure in one of Europe's most dynamic cities? Imagine a place where sunshine graces the city for 300 days a year—Barcelona! If you're passionate about travel and enjoy helping others, this is the perfect opportunity for you to work as a Customer Service Agent in the travel industry.

Your Role:

As a Customer Service Representative, you will play a key role in assisting customers with bookings, modifications, and cancellations. You’ll be responsible for managing incoming queries through phone and email, delivering top-notch service with a smile, and ensuring customers’ travel experiences are smooth and enjoyable.

• Act as a communication bridge between travelers and global accommodation providers.
• Manage customer inquiries about bookings, modifications, and cancellations.
• Deliver efficient and friendly service, solving issues promptly.
• Handle correspondence via phone and email to uphold high communication standards.

Join us in Barcelona and create unforgettable travel memories for customers worldwide!

What We Offer:

• Annual Salary: €22,244 for 39 hours per week.
• Training: 2-4 weeks of paid training.
• Contract: Start with a temporary contract, potential for permanent placement.
• Vacation: 27 days of paid vacation per year.
• Career Development: Access to specialized training and growth opportunities.
• Feel Good Program: Fun activities like Spanish lessons, quizzes, and group sports.
• Vibrant Work Environment: Join a passionate team in a city that never sleeps.

Requirements:

• Native Danish speaker (written and spoken).
• Fluent in English (written and spoken).
• Available for at least 12 months.
• Excellent communication skills.
• Ability to work rotating shifts from 09:00 to 20:00 (Monday-Sunday).