Speakit

Estonian Customer Search Engine Consultant - Athens

Speakit

Full-Time
Greece
Onsite
Estonian & English
Valid through 2024-07-12

Job description

Are you looking for a new job opportunity that will boost your professional experience?

On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!


Responsibilities:

  • Be in contact with customers via multiple channels of communication
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong & professional relationships with all partners
  • Ensure that key stakeholders are up to date on the resolution status of their issue
  • Log the cases on internal systems, while getting up to date with client’s products & services


REQUIREMENTS

  • Fluency in Estonian (spoken & written)
  • Very good communication skills in English
  • Exceptional communication skills, soft skills, as well as problem-solving skills
  • Good knowledge of operating systems & Google products
  • Computer and mobile devices knowledge/tech savviness
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Help-desk or system admin experience will be considered as an advantage


BENEFITS

  • Competitive starting salary (1046€ – 1100€ Gross)
  • 14 salaries per year
  • Extra monthly performance bonus
  • Relocation package(including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)
  • Private health insurance plan
  • Numerous benefits & discounts
  • Full training by certified instructors
  • Free online Greek language courses
  • Great professional growth opportunities and multicultural exposure