Estonian Customer Search Engine Consultant - Athens
Speakit
Full-Time
Greece
Onsite
Estonian & English
Valid through 2024-07-12
Job description
Are you looking for a new job opportunity that will boost your professional experience?
On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!
Responsibilities:
- Be in contact with customers via multiple channels of communication
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong & professional relationships with all partners
- Ensure that key stakeholders are up to date on the resolution status of their issue
- Log the cases on internal systems, while getting up to date with client’s products & services
REQUIREMENTS
- Fluency in Estonian (spoken & written)
- Very good communication skills in English
- Exceptional communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & Google products
- Computer and mobile devices knowledge/tech savviness
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
BENEFITS
- Competitive starting salary (1046€ – 1100€ Gross)
- 14 salaries per year
- Extra monthly performance bonus
- Relocation package(including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)
- Private health insurance plan
- Numerous benefits & discounts
- Full training by certified instructors
- Free online Greek language courses
- Great professional growth opportunities and multicultural exposure