Dutch B2B Support Specialist - Social Media platform

For everyone who wants to start a career in Digital Marketing, working for Meta can be a great stepping stone to start a career in this area.

Are you passionate about the world of Online Marketing? Are you a fluent Dutch speaker? If so, we are waiting for your application! We are looking for someone with excellent communication and problem-solving skills. Start a promising career, find the solution for issues of business customers, maintain a positive relationship between them and the company.

Requirements

What you will do:

• Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
• Address issues via chat, email or phone channels, following operating procedures;
• Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues;
• Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Requirements

• Excellent communication skills in Dutch
• Bachelor’s degree (preferred)
• Minimum 6 months of relevant customer care experience
• General understanding of online marketing products/services being supported
• Excellent communication skills
• Dynamic and organized
• EU Passport
• Relocation to Portugal

Benefits

• Excellent salary
• 2500 euros hiring bonus
• International career in a multicultural environment
• Training and familiarization phase
• Opportunity to grow in a multinational company
• Free Accommodation in a shared apartment
• Refund of initial flight expenses
• Free annual flight to the homeland
• Health Insurance since day one in the company
• Free Portuguese language courses, surfing, soft trekking and much more.