Customer Support Role for Travel Industry – Live and Work in Barcelona

Are you ready to work in an exciting city with beautiful beaches, delicious food, and a vibrant culture? Join the customer service team for an internationally recognized travel company in Barcelona, and help travelers around the world enjoy the best vacation experiences.

About the Role

As a Customer Service Representative, you’ll assist customers with their travel bookings, modifications, and cancellations, ensuring everything goes smoothly for each traveler. You’ll also maintain communication with accommodation partners to ensure seamless service delivery.

Key Responsibilities:

• Handling customer inquiries via phone and email.
• Managing bookings, cancellations, and adjustments.
• Ensuring high-quality communication with all customers and accommodation partners.

Why Barcelona?

• Experience the sunny Spanish lifestyle, and take advantage of a well-structured relocation package to help you settle in.
• Assistance with obtaining necessary documents, finding accommodation, and more.
• Numerous career development opportunities and fun group activities like running, volleyball, and language courses.

What do you get?

• Gross annual salary of €22,244 for 39 hours a week.
• 2-4 weeks of paid training.
• 27 days of paid vacation every year.
• Access to career development and further training courses.
• A Feel Good program that includes various social events and health activities.
• Full relocation support, including help with accommodation, transportation, and getting your documents sorted.

What You’ll Need:

• Native Norwegian and strong English skills (written and spoken).
• A passion for customer service and helping people.
• Flexibility with rotating shifts.
• Minimum availability of 12 months.