Customer Service for Foot Locker - Dutch speaker in Lisbon

Are you interested in the sportswear industry? We are looking for someone who loves to communicate and has good argumentation skills, to work with Foot Locker, one of our multinational clients.

What you'll do

• Provide a customer-friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand;
• Create opportunities to impress and engage with the customers, approaching all their questions and doubts;
• Manage customer queries about their orders and access to their accounts, payments, and stock availability.

What you'll need

• Native Dutch speaker and minimum B2 English level required;
• Familiarity with online advertising products and social media (preferential);
• Basic computer skills;
• +1 year working in a customer support related role (preferential);
• Excellent communication skills: verbal, written and listening skills;
• Ability to solve customer problems;
• Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform;
• Ability to multi-task and work under pressure.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Stable work and career progression;
•  Health Insurance since day one in the company;
•  Excellent work environment, great colleagues and social arrangements;
•  Accommodation in a room of a Teleperformance owned apartment;
•  Initial flight expenses refund;
•  Free annual flight to the homeland;
•  Free Portuguese language courses, water sports, soft trekking and much more.

About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!