Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Your responsibilities and impact as a customer experience specialist will be:
Answering incoming queries from customers and ensuring contractual SLA is maintained
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings 
Skills, experiences and interests you need to succeed in this role:
A native level of Dutch and an advanced level of English
Having knowledge about IT platforms, equipment and applications such as Windows/MS Office
Having previous experience in sales (up-selling and cross-selling) 
Being an attentive listener, comfortable and skillful at communicating with people
Being a team player with high social competence
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelona for an international career and life experience
What’s in it for you?
Full-time permanent contract  
39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00)
Salary: 21.000€ gross annual base salary
Opportunity to join an international company
An open-minded and employee-oriented working environment
Career development opportunities
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Your Future Company:
2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona.


Your responsibilities and impact as a customer experience specialist will be:<ul><li>Answering incoming queries from customers and ensuring contractual SLA is maintained</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings </li></ul>Skills, experiences and interests you need to succeed in this role:<ul><li>A native level of Dutch and an advanced level of English</li><li>Having knowledge about IT platforms, equipment and applications such as Windows/MS Office</li><li>Having previous experience in sales (up-selling and cross-selling) </li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Being a team player with high social competence</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Barcelona for an international career and life experience</li></ul>What’s in it for you?<ul><li>Full-time permanent contract  </li><li>39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00)</li><li>Salary: 21.000€ gross annual base salary</li><li>Opportunity to join an international company</li><li>An open-minded and employee-oriented working environment</li><li>Career development opportunities</li></ul>What should you expect from living in Barcelona?<ul><li>The unique experience of an international and diverse culture</li><li>A beautiful beach city surrounded by both coastal towns and mountains</li><li>Delightful gastronomic experiences of Spanish, Catalan and World cuisines</li><li>Quite a dynamic and active urban life where it is difficult to get bored</li><li>Sunny days, Mediterranean weather and a relaxed lifestyle</li><li>An attractive startup and innovation hub with exciting opportunities</li></ul>Your Future Company:2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona.

Customer Service Representative in Barcelona (Dutch Speaker)

Are you passionate about sales and business development? Do you have experience in outbound sales and a keen interest in cloud computing, particularly in Cloud Platform solutions? If so, we have an exciting opportunity for you to join our dynamic team!
As a Business Development Representative, you will play a pivotal role in driving new business through various outbound campaigns, building relationships with prospective customers, and identifying sales opportunities. You’ll help businesses improve collaboration, move faster, and innovate by proposing the right digital solutions tailored to their needs.
 
Responsibilities:
Project 1: Lead Generation & Qualification
Proactively prospect small and medium-sized businesses via outbound calls and emails.
Develop and execute territory action plans, identifying target companies and prospects.
Engage in high-level conversations with senior decision-makers to understand their needs and qualify them as potential customers.
Schedule meetings to pass on to other sales teams, aiming to meet or exceed monthly quotas.
Research and expand existing and new accounts, handling objections effectively to qualify opportunities.
 
Project 2: Product Sales & Upselling
Conduct daily outbound calls and emails to engage with decision-makers, assess their needs, and close sales.
Explain the benefits of the client's products and solutions, focusing on how they meet customer needs across different industries and company sizes.
Lead outbound prospecting campaigns, from initial outreach to deal closure.
Manage and grow relationships with existing customers, pitching additional products or expanding their use of current services.
Troubleshoot minor technical issues or redirect them to the appropriate team.
Requirements
Fluent in Dutch with strong English language skills.
Experience in outbound sales, B2B sales, or business development, ideally in the IT sector.
Familiarity with cloud computing concepts is considered a plus, especially Cloud Platform solutions
Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
Strong organizational skills with the ability to manage and prioritize multiple tasks.
Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
Benefits
Comprehensive relocation support to Greece, including flight expenses, hotel accommodation for 4 weeks & assistance with finding housing—all at no cost to you.
Competitive monthly salary 
Monthly bonus up to 20%
Private health insurance
Full training provided by certified instructors.
Opportunities for professional growth and development within the company.
Participation in social and community initiatives.
Free Greek language courses and state-of-the-art office facilities with comfortable break areas.


Are you passionate about sales and business development? Do you have experience in outbound sales and a keen interest in cloud computing, particularly in Cloud Platform solutions? If so, we have an exciting opportunity for you to join our dynamic team!As a Business Development Representative, you will play a pivotal role in driving new business through various outbound campaigns, building relationships with prospective customers, and identifying sales opportunities. You’ll help businesses improve collaboration, move faster, and innovate by proposing the right digital solutions tailored to their needs.<h3>Responsibilities:</h3>Project 1: Lead Generation &amp; Qualification<ul><li>Proactively prospect small and medium-sized businesses via outbound calls and emails.</li><li>Develop and execute territory action plans, identifying target companies and prospects.</li><li>Engage in high-level conversations with senior decision-makers to understand their needs and qualify them as potential customers.</li><li>Schedule meetings to pass on to other sales teams, aiming to meet or exceed monthly quotas.</li><li>Research and expand existing and new accounts, handling objections effectively to qualify opportunities.</li></ul>Project 2: Product Sales &amp; Upselling<ul><li>Conduct daily outbound calls and emails to engage with decision-makers, assess their needs, and close sales.</li><li>Explain the benefits of the client's products and solutions, focusing on how they meet customer needs across different industries and company sizes.</li><li>Lead outbound prospecting campaigns, from initial outreach to deal closure.</li><li>Manage and grow relationships with existing customers, pitching additional products or expanding their use of current services.</li><li>Troubleshoot minor technical issues or redirect them to the appropriate team.</li></ul><h3>Requirements</h3><ul><li>Fluent in Dutch with strong English language skills.</li><li>Experience in outbound sales, B2B sales, or business development, ideally in the IT sector.</li><li>Familiarity with cloud computing concepts is considered a plus, especially Cloud Platform solutions</li><li>Confident and engaging phone manner, with the ability to handle inbound and outbound calls.</li><li>Strong organizational skills with the ability to manage and prioritize multiple tasks.</li><li>Goal-driven, self-motivated, and proactive in achieving personal and team objectives.</li></ul><h3>Benefits</h3><ul><li>Comprehensive relocation support to Greece, including flight expenses, hotel accommodation for 4 weeks &amp; assistance with finding housing—all at no cost to you.</li><li>Competitive monthly salary </li><li>Monthly bonus up to 20%</li><li>Private health insurance</li><li>Full training provided by certified instructors.</li><li>Opportunities for professional growth and development within the company.</li><li>Participation in social and community initiatives.</li><li>Free Greek language courses and state-of-the-art office facilities with comfortable break areas.</li></ul>

Dutch Business Development Representative - Athens

Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.

Your responsibilities and impact working as a Quality Analyst:
Working closely with other departments to analyze top issues
Mentoring agents on their quality
Delivering training on new or changing policies
Developing process documentation
Managing investigations of escalations of inaccurate decisions
Skills, experiences, and interests you need to succeed in this role:
You have a native level of Dutch or Flemish and a B2/C1 level of English
2 years of relevant work experience in a Shared Service Center or comparable environment
Preferably a minimum of 1 year of experience within quality control/analysis or an audit
Able to adapt quickly to changes in workflows, such as updates in policies and guidelines
What’s in it for you?
Salary range in line with the market depending on the experience
Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits
A pleasant and inspiring working atmosphere
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Professional development and clear career path
Relocation package:
2000€ paid with 1st month of salary (out of Portugal and located on the islands)
1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets.Your responsibilities and impact working as a Quality Analyst:<ul><li>Working closely with other departments to analyze top issues</li><li>Mentoring agents on their quality</li><li>Delivering training on new or changing policies</li><li>Developing process documentation</li><li>Managing investigations of escalations of inaccurate decisions</li></ul>Skills, experiences, and interests you need to succeed in this role:<ul><li>You have a native level of Dutch or Flemish and a B2/C1 level of English</li><li>2 years of relevant work experience in a Shared Service Center or comparable environment</li><li>Preferably a minimum of 1 year of experience within quality control/analysis or an audit</li><li>Able to adapt quickly to changes in workflows, such as updates in policies and guidelines</li></ul>What’s in it for you?<ul><li>Salary range in line with the market depending on the experience</li><li>Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits</li><li>A pleasant and inspiring working atmosphere</li><li>Opportunity to be part of a rapidly expanding global organization with irreproachable reputation</li><li>Professional development and clear career path</li><li>Relocation package:</li></ul>2000€ paid with 1st month of salary (out of Portugal and located on the islands)1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)What should you expect from living in Lisbon?<ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous cafe culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Your Future Company:Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

Quality Analyst in Lisbon (Dutch Speaker)

Ben je klaar voor een nieuw leven en een nieuwe werkervaring? Ben je op zoek naar een baan bij een erkend bedrijf waar je nieuwe vaardigheden kunt ontwikkelen? Wil je werken voor een People Company met een dynamische en multiculturele omgeving? Stop dan met zoeken!

Jouw verantwoordelijkheden en impact als customer service agent zullen zijn:
Onze klant ondersteunen door hun klanten telefonisch en via e-mail te helpen met al hun vragen over producten of diensten
Klachten behandelen

Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:
Je spreekt Nederlands als moedertaal
Je hebt een zakelijke beheersing van Engels
Je bent op zoek naar een baan in het buitenland
Je bent gemotiveerd en toegewijd aan je werk
Je hebt uitstekende communicatie- en luistervaardigheden
Je bent een teamspeler en je bent bereid om met veel andere nationaliteiten samen te werken

Wat zit er in voor jou?
Soort contract: een contract voor bepaalde tijd op lange termijn, elk jaar verlengbaar
Werktijden: voltijds (40u/week)
Maandag tot vrijdag, beschikbaarheid om te werken tussen 7 uur 's ochtends en 22 uur 's avonds, 8 uur per dag (plus een uur voor lunch/diner), volgens een roulerend rooster
Salarisvoorwaarden (*) - 2 opties:
Inclusief gratis accommodatie (gedeelde flat, alle rekeningen inbegrepen): 1040€ bruto/maand
Zonder accommodatie: 1298€ bruto/maand
Voor internationale kandidaten:
Terugbetaling van uw initiële vluchtkosten na 9 maanden
Ophalen van luchthaven
Jaarlijks vliegticket heen en terug naar je eigen land (binnen de EU)
Hulp bij papierwerk, openen bankrekening, etc. bij aankomst
Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf
Echte carrièremogelijkheden in verschillende carrièrepaden
(*) Compensatie tijdens trainingsperiode indien succesvol (van 1 tot 4 weken): 50% van je uurloon (lagere belastingen)

Wat mag je verwachten van wonen in Lissabon?
Een kleurrijk stadsbeeld en een rijke culturele geschiedenis
Voordelen van wonen in een Europese hoofdstad met een budget
Heerlijke Portugese keuken en beroemde cafécultuur
Vriendelijke mensen, goede sfeer en een vrolijk stadsleven
Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan
Een grote Engelssprekende lokale gemeenschap en internationale omgeving

Jouw toekomstige bedrijf:
In Lissabon vind je een bedrijf dat voor je zorgt, van je carrièreontwikkeling en taalvaardigheden tot huisvesting en sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste bedrijven ter wereld op het gebied van verkoop- en klantenserviceoplossingen. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten over de hele wereld? Want ze zijn op zoek naar jou!


Ben je klaar voor een nieuw leven en een nieuwe werkervaring? Ben je op zoek naar een baan bij een erkend bedrijf waar je nieuwe vaardigheden kunt ontwikkelen? Wil je werken voor een People Company met een dynamische en multiculturele omgeving? Stop dan met zoeken!<h2>Jouw verantwoordelijkheden en impact als customer service agent zullen zijn:</h2><ul><li>Onze klant ondersteunen door hun klanten telefonisch en via e-mail te helpen met al hun vragen over producten of diensten</li><li>Klachten behandelen</li></ul><h2>Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:</h2><ul><li>Je spreekt Nederlands als moedertaal</li><li>Je hebt een zakelijke beheersing van Engels</li><li>Je bent op zoek naar een baan in het buitenland</li><li>Je bent gemotiveerd en toegewijd aan je werk</li><li>Je hebt uitstekende communicatie- en luistervaardigheden</li><li>Je bent een teamspeler en je bent bereid om met veel andere nationaliteiten samen te werken</li></ul><h2>Wat zit er in voor jou?</h2><ul><li>Soort contract: een contract voor bepaalde tijd op lange termijn, elk jaar verlengbaar</li><li>Werktijden: voltijds (40u/week)</li><li>Maandag tot vrijdag, beschikbaarheid om te werken tussen 7 uur 's ochtends en 22 uur 's avonds, 8 uur per dag (plus een uur voor lunch/diner), volgens een roulerend rooster</li></ul>Salarisvoorwaarden (*) - 2 opties:<ul><li>Inclusief gratis accommodatie (gedeelde flat, alle rekeningen inbegrepen): 1040€ bruto/maand</li><li>Zonder accommodatie: 1298€ bruto/maand</li></ul>Voor internationale kandidaten:<ul><li>Terugbetaling van uw initiële vluchtkosten na 9 maanden</li><li>Ophalen van luchthaven</li><li>Jaarlijks vliegticket heen en terug naar je eigen land (binnen de EU)</li><li>Hulp bij papierwerk, openen bankrekening, etc. bij aankomst</li><li>Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf</li><li>Echte carrièremogelijkheden in verschillende carrièrepaden</li></ul>(*) Compensatie tijdens trainingsperiode indien succesvol (van 1 tot 4 weken): 50% van je uurloon (lagere belastingen)<h2>Wat mag je verwachten van wonen in Lissabon?</h2><ul><li>Een kleurrijk stadsbeeld en een rijke culturele geschiedenis</li><li>Voordelen van wonen in een Europese hoofdstad met een budget</li><li>Heerlijke Portugese keuken en beroemde cafécultuur</li><li>Vriendelijke mensen, goede sfeer en een vrolijk stadsleven</li><li>Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan</li><li>Een grote Engelssprekende lokale gemeenschap en internationale omgeving</li></ul><h2>Jouw toekomstige bedrijf:</h2>In Lissabon vind je een bedrijf dat voor je zorgt, van je carrièreontwikkeling en taalvaardigheden tot huisvesting en sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste bedrijven ter wereld op het gebied van verkoop- en klantenserviceoplossingen. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten over de hele wereld? Want ze zijn op zoek naar jou!

Customer Service Representative in Barcelona (Dutch Speaker)

Blu Selection

Job description

Other open Dutch speaking jobs

Dutch Business Development Representative - Athens

Quality Analyst in Lisbon (Dutch Speaker)

Klantadviseur Logistiek (Nederlands Sprekend)