Welcome to TP Portugal!

Step into a world where work isn't just a place you go; it's a place you belong! At TP Portugal, we're more than a team; we're a family. Our vibrant culture thrives on diversity, inclusivity, and unwavering support for every individual.

Why TP Portugal Stands Out:

✨ Vibrant Workplace Culture: Our office buzzes with energy! Operating in 9 multilingual sites spread across four different cities, we foster an environment where your uniqueness shines, ideas are celebrated, and collaboration flourishes. It's not just about what we achieve but how we do it—together!

🎓 Great Place to Work Certified: Yes, you heard it right! We're proudly certified as a Great Place to Work. It's not just a title; it's a testament to our commitment to creating an exceptional workplace that values and respects every team member.

✈️ Embrace the Atlantic Experience: Working abroad has never been easier! As part of our Atlantic Experience program, you will have complete support in the relocation process: we will take care of all the paperwork and legal formalities. You won't have to worry about accommodation either - we offer FREE accommodation in one of our shared apartments, in addition to reimbursing your initial flight to Portugal!

🧘 Employee Well-being Matters: Your well-being is our priority! We go beyond traditional work setups, offering flexible schedules, wellness programs, and support systems that nurture a healthy work-life balance.

🌱 Career Growth and Development: Join us and unlock a world of opportunities! Teleperformance Portugal is your launchpad for growth. Our tailored development programs and pathways empower you to reach your professional goals.

🫂 Community Engagement & Impact: We believe in giving back! Join our initiatives aimed at making a positive impact on communities. Volunteer work, sustainability drives, and social responsibility are at the heart of what we do.

🌍 Diversity & Inclusion: In our workplace, diversity isn't just a buzzword; it's our strength! We celebrate differences and create an inclusive space where everyone feels valued and respected.

🏅 Awards & Accolades: Our dedication pays off! We've been recognized for our commitment to excellence, employee satisfaction, and industry leadership. These awards validate our relentless pursuit of greatness.


Feel the excitement? At TP Portugal, we're not just building a workplace; we're building a culture where you thrive and succeed. Join us on this incredible journey!



Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!

What is waiting for you:
Work location: Porto – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at TP Portugal
As a French-speaker Customer Service Representative for Spotify you will:
Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;
Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;
Identify sales opportunities that can either be passed onto our sales;
Leverage internal systems to log issues and escalate technical queries to our internal support teams;
Identify fraudulent activity and take action to mitigate risk;
Assist with general billing queries and process refunds for eligible advertisers.

There will be big smiles if you
Fluent level of French and a B2-level in English;
Good communication skills and ability to provide world class service to new and returning customers;
Strong web-based navigation skills;
Flexible and quick learner, able to adapt continuously;
Experience with Salesforce case management is a plus.



Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French!What is waiting for you:<ul><li>Work location: Porto – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at TP PortugalAs a French-speaker Customer Service Representative for Spotify you will:<ul><li>Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat;</li><li>Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience;</li><li>Identify sales opportunities that can either be passed onto our sales;</li><li>Leverage internal systems to log issues and escalate technical queries to our internal support teams;</li><li>Identify fraudulent activity and take action to mitigate risk;</li><li>Assist with general billing queries and process refunds for eligible advertisers.</li></ul>There will be big smiles if you<ul><li>Fluent level of French and a B2-level in English;</li><li>Good communication skills and ability to provide world class service to new and returning customers;</li><li>Strong web-based navigation skills;</li><li>Flexible and quick learner, able to adapt continuously;</li><li>Experience with Salesforce case management is a plus.</li></ul>

Customer Service Representative for Spotify - French speaker in Porto

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as Gaming Specialist Back Office will be:

Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level. 
Someone is looking for advice on a game? You will be there for that. 
Installation problem, bugs? Again, you will be the one saving the situation!
Via chat or email, you will be the point of contact for users and help them have a great gaming experience. 
You will be involved in the constant updates concerning this gaming industry.
Anything regarding account and billing-related issues, you will be managing.

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
You are fluent in French and good command of English
You are motivated, reliable, and committed to your work
Customer service and quality is part of you
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities

What's in it for you? 
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: rotating shifts between 06:00 and 22:00,40 hours/week
Salary conditions (*), 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1240€ gross/month 
For international candidates
Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths
(*) Compensation during training period if successful (3 weeks): 50% of your hourly wages (lower taxes)

Your Future Company:
Are you a Warcraft fan?
This American game developer worldwide leader is looking for candidates to join their international team in Lisbon. 
Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? 
You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon. 


If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as Gaming Specialist Back Office will be:Do you know the feeling when you are stuck in a world and struggle to pass to the next level? You will be the one providing tips to the user to get to the next level. Someone is looking for advice on a game? You will be there for that. Installation problem, bugs? Again, you will be the one saving the situation!Via chat or email, you will be the point of contact for users and help them have a great gaming experience. You will be involved in the constant updates concerning this gaming industry.Anything regarding account and billing-related issues, you will be managing.Skills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!<ul><li>You are fluent in French and good command of English</li><li>You are motivated, reliable, and committed to your work</li><li>Customer service and quality is part of you</li><li>You have a drive for excellence and professionalism</li><li>You have excellent communication skills</li><li>You are a real team player and willing to work with many other nationalities</li></ul>What's in it for you? <ul><li>Type of contract: a long-term fixed-term contract, renewable every year</li><li>Working hours: rotating shifts between 06:00 and 22:00,40 hours/week</li><li>Salary conditions (*), 2 options:</li></ul>Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1240€ gross/month <ul><li>For international candidates</li><li>Reimbursement of your initial flight expenses after 9 months</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help with paperwork, opening a bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sports activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>(*) Compensation during training period if successful (3 weeks): 50% of your hourly wages (lower taxes)Your Future Company:Are you a Warcraft fan?This American game developer worldwide leader is looking for candidates to join their international team in Lisbon. Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.

Gaming Specialist Back Office in Lisbon (French Speaker)

Experience the power of a game-changing career  
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Sales Representative in our team, you will:  
- Articulate clearly Partner Program value proposition and register new resellers into the program  
- Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer  
- Provide basic general information on products for inbound and outbound calls or e-mails  
- Detect High Business Opportunities  
- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns  
- Process callout campaign based on a predefined list of resellers  
- Process specific marketing on products and services 
 
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  

- Have outstanding communication skills (verbal and written) in French and English  
- Have previous B2B sales experience  
- Are positive, goal and target orientated  
- Are comfortable speaking with business users at all levels  
- Are a strong individual contributor as well as a team player  
- Can handle project tasks with minimal direction and supervision  
- Are highly organized and detail oriented  
- Can prioritize workload.   
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:  
- Full-time 39 hours/week permanent contract: Monday to Thursday, from 09:00 to 18:00, Friday from 09:00 to 17:00,
- Salary: 20,500 euros gross/year + bonus up to 7,5000 euros gross/year
- Central office location in Barcelona  
- Full paid training on the company and the project you'll be working on  
- Career development programs, specialized courses  
 
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
 
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1590848


Experience the power of a game-changing career  Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As a Sales Representative in our team, you will:  - Articulate clearly Partner Program value proposition and register new resellers into the program  - Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer  - Provide basic general information on products for inbound and outbound calls or e-mails  - Detect High Business Opportunities  - Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns  - Process callout campaign based on a predefined list of resellers  - Process specific marketing on products and services Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Have outstanding communication skills (verbal and written) in French and English  - Have previous B2B sales experience  - Are positive, goal and target orientated  - Are comfortable speaking with business users at all levels  - Are a strong individual contributor as well as a team player  - Can handle project tasks with minimal direction and supervision  - Are highly organized and detail oriented  - Can prioritize workload.   Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:  - Full-time 39 hours/week permanent contract: Monday to Thursday, from 09:00 to 18:00, Friday from 09:00 to 17:00,- Salary: 20,500 euros gross/year + bonus up to 7,5000 euros gross/year- Central office location in Barcelona  - Full paid training on the company and the project you'll be working on  - Career development programs, specialized courses  Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1590848

Sales Representative - (French-Speaking) - Hybrid - High Tech HT05

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Legal Advisor in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Legal Advisor, you will:
Offer customers accurate legal advice on relevant laws, regulations, and policies, ensuring compliance and risk mitigation.
Address legal-related questions, concerns, and disputes efficiently while maintaining professionalism and customer satisfaction.
Assist in preparing, reviewing, and explaining legal concepts, terms, and agreements to clients.
Stay updated on legal requirements and help customers adhere to industry-specific regulations and policies.
Work with legal departments, compliance officers, and customer service teams to resolve complex legal issues and improve customer experience.
Your qualifications
Concentrix is a great match if you:
Have a high level of English, oral and written (C2) and fluent in French (C1)
Have the ability to explain complex legal terms in a clear, customer-friendly manner.
Have strong negotiation and conflict resolution skills.
Have Strong knowledge of laws, regulations, and compliance standards
Are comfortable using digital tools, legal databases, and Microsoft Office
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)
Competitive salary and performance bonus
Central location in Porto, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Legal Advisor in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Legal Advisor, you will:<ul><li>Offer customers accurate legal advice on relevant laws, regulations, and policies, ensuring compliance and risk mitigation.</li><li>Address legal-related questions, concerns, and disputes efficiently while maintaining professionalism and customer satisfaction.</li><li>Assist in preparing, reviewing, and explaining legal concepts, terms, and agreements to clients.</li><li>Stay updated on legal requirements and help customers adhere to industry-specific regulations and policies.</li><li>Work with legal departments, compliance officers, and customer service teams to resolve complex legal issues and improve customer experience.</li></ul>Your qualificationsConcentrix is a great match if you:<ul><li>Have a high level of English, oral and written (C2) and fluent in French (C1)</li><li>Have the ability to explain complex legal terms in a clear, customer-friendly manner.</li><li>Have strong negotiation and conflict resolution skills.</li><li>Have Strong knowledge of laws, regulations, and compliance standards</li><li>Are comfortable using digital tools, legal databases, and Microsoft Office</li></ul>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:<ul><li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)</li><li>Competitive salary and performance bonus</li><li>Central location in Porto, Portugal</li><li>Bring-a-friend (referral) bonus opportunities</li><li>Full paid training on the company and the project you'll be working on</li><li>Career development programs, specialized courses, and language classes</li></ul>Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Customer Service Representative for Spotify - French speaker in Porto

TP Portugal

Job description

Other open French speaking jobs

Gaming Specialist Back Office in Lisbon (French Speaker)

Sales Representative - (French-Speaking) - Hybrid - High Tech HT05

Bilingual Legal Advisor (French with English-speaking) – Social Platform