Customer Service Representative (Danish-Speaking) – Barcelona

Job Description: Barcelona’s sunny days and vibrant atmosphere are calling! Imagine spending your days in one of the most exciting cities in Europe while working as a Customer Service Representative in the travel industry. You’ll play a key role in turning travelers’ dreams into reality – one booking at a time. Keep reading if you’re ready to embark on this exciting adventure!

About the Role: As part of a renowned travel company, you will be the first point of contact for travelers seeking assistance with bookings, cancellations, or changes. You’ll help guide them through the process with ease and ensure that they have the best experience possible. Your key responsibilities include:

• Facilitating smooth communication between customers and accommodation providers.
• Managing customer bookings, modifications, and cancellations.
• Offering outstanding customer service by addressing inquiries and resolving concerns.
• Handling emails and phone correspondence with professionalism.

All while soaking in the energy of Barcelona’s streets, beaches, and culture!

What Makes This Job Stand Out?: Join a global company with a team of almost 125,000 employees working across 58 countries. They believe in providing exceptional support to those taking the brave step of moving abroad. Whether it’s helping with accommodation, transportation, or documentation, your personal recruiter will guide you through it all. They’ll even assist you in making appointments to obtain your necessary work documents quickly and smoothly.

What’s In It for You?:

• A gross salary of €22,537 annually for 39 hours a week.
• 2-4 weeks of paid training.
• A temporary contract with the possibility of permanent employment.
• 27 days of paid vacation each year.
• Access to career development and training programs.
• A Feel Good program with Spanish lessons, fitness activities, and more!
• A fun, supportive work environment and a chance to truly experience life in Barcelona!

Requirements:

• Native Danish language skills (written and spoken).
• Fluent English language skills.
• Availability to stay for at least 12 months.
• Excellent communication and listening skills.
• Minimum 18 years of age.
• Availability for rotating shifts between 09:00 and 20:00 (Monday to Sunday).

Excited to make Barcelona your home? Apply now and join our amazing team!