TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Your benefits:
Competitive Salary: Starting from EUR 1,380 gross.
Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Flexible Work Options: After proving your performance, take advantage of flexible work arrangements to manage your schedule effectively.
Your responsibilities:
Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.
Your skills:
Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.
Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.
Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.
Join Us and Be the Voice that Drives Success!


Your benefits:<ul><li>Competitive Salary: Starting from EUR 1,380 gross.</li><li>Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li><li>Flexible Work Options: After proving your performance, take advantage of flexible work arrangements to manage your schedule effectively.</li></ul>Your responsibilities:<ul><li>Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.</li><li>Expert Support: Answer advertisers' questions with professional advice, guiding them to success.</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.</li></ul>Your skills:<ul><li>Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.</li><li>Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.</li><li>Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.</li><li>Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Customer Service Agent with Russian (m[f[d)

About Teleperformance Portugal
Teleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business. 

What is waiting for you:

Work as a team from your home;
Accommodation in a Teleperformance apartment;
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Work full-time;
Specialized training included.

What you’ll be doing at Teleperformance Portugal

As a Russian & English-speaker Interpreter, you will:
Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;
Provide strict renditions of the messages including every detail of the conversation;
Follow instructions of Customers, manage the flow of the call and avoids taking over the call;
Understand protocol and terminology at the customer service level in the following industries:
Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

There will be big smiles if you

Bilingual: Russian & English (C1 Levels for both languages);
Customer oriented with strong decision-making skills as a Customer & Technical Support;
Excellent communication and good argumentation skills;
Ability to solve technical issues creatively;
Ability to build and maintain positive relationships with customers;
Basic knowledge of Windows and MS Office.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business. What is waiting for you:<ul><li>Work as a team from your home;</li><li>Accommodation in a Teleperformance apartment;</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Work full-time;</li><li>Specialized training included.</li></ul>What you’ll be doing at Teleperformance PortugalAs a Russian &amp; English-speaker Interpreter, you will:<ul><li>Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;</li><li>Provide strict renditions of the messages including every detail of the conversation;</li><li>Follow instructions of Customers, manage the flow of the call and avoids taking over the call;</li><li>Understand protocol and terminology at the customer service level in the following industries:</li><li>Healthcare, Government, Insurance, Financial, Utilities, Travel &amp; Hospitality, and 911, Law Enforcement, Court, and General Business.</li></ul>There will be big smiles if you<ul><li>Bilingual: Russian &amp; English (C1 Levels for both languages);</li><li>Customer oriented with strong decision-making skills as a Customer &amp; Technical Support;</li><li>Excellent communication and good argumentation skills;</li><li>Ability to solve technical issues creatively;</li><li>Ability to build and maintain positive relationships with customers;</li><li>Basic knowledge of Windows and MS Office.</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Interpreter – Russian & English speaker in Portugal (remote)

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love. 

Job requirements: 
You are ok with starting in a fixed-term position for temporary peak work that has a possibility to be extended further.
You speak Russian at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)
You have in-depth gaming knowledge and love anything related to video games
You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop 
You are a fast learner, take initiative and excel at troubleshooting 
You have a dedicated quiet workspace located within your residence 
(Optional) Experience in a Customer service environment is a plus.   

PC requirements: 
A minimum internet speed of 10 Mb/s download, 10 Mb/s upload with < 200ms latency, internationally.
A minimum of 8 GB RAM  
A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
An Intel Core i5-8260U or better/similar. 
An AMD 7870 Graphics card or better/similar.
2 monitors
A smartphone usable for two-factor authentication that runs at least:
Android 8.0 or newer
Apple iOS 15.0 or newer 

We offer:  
The flexibility to work 100% remotely with no wasted commute time and travel costs 
A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients 
A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness 
Innovative digital tools and comprehensive training, with access to our library of online training courses 
Various learning and career development initiatives throughout the year 
Access to Open Up, an employee mental health platform offering access to certified psychologists, online resources, etc. 
Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few 

About 5CA:
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience. 

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do. 

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.
As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our privacy policy.

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love. <h4>Job requirements: </h4><ul><li>You are ok with starting in a fixed-term position for temporary peak work that has a possibility to be extended further.</li><li>You speak Russian at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)</li><li>You have in-depth gaming knowledge and love anything related to video games</li><li>You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop </li><li>You are a fast learner, take initiative and excel at troubleshooting </li><li>You have a dedicated quiet workspace located within your residence </li><li>(Optional) Experience in a Customer service environment is a plus.   </li></ul><h4>PC requirements: </h4><ul><li>A minimum internet speed of 10 Mb/s download, 10 Mb/s upload with &lt; 200ms latency, internationally.</li><li>A minimum of 8 GB RAM  </li><li>A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer</li><li>An Intel Core i5-8260U or better/similar. </li><li>An AMD 7870 Graphics card or better/similar.</li><li>2 monitors</li><li>A smartphone usable for two-factor authentication that runs at least:</li><li>Android 8.0 or newer</li><li>Apple iOS 15.0 or newer </li></ul><h4>We offer:  </h4><ul><li>The flexibility to work 100% remotely with no wasted commute time and travel costs </li><li>A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients </li><li>A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness </li><li>Innovative digital tools and comprehensive training, with access to our library of online training courses </li><li>Various learning and career development initiatives throughout the year </li><li>Access to Open Up, an employee mental health platform offering access to certified psychologists, online resources, etc. </li><li>Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few </li></ul><h4>About 5CA:</h4>We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience. Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do. By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our <a href="https://careers.5ca.com/privacy-policy/?_gl=1*vyztzd*_ga*MTM2NTQwNTQ5LjE2MTk2MDU4NjU.*_ga_E45SNST8YL*MTYyMzE3NjE5NC4xMC4xLjE2MjMxNzYyMTUuMA.." rel="noopener noreferrer" target="_blank">privacy policy</a>.

Russian-English Gaming Support Agent

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.
 
What is waiting for you:
Work location: Lisbon – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a Customer Delight for Social Media, you will:
Provide support to high level clients to help them grow across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience;
Identify and solve problems technical bugs and ads’ delivery issues;
Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;
Provide vital product insights and feedback from our customers to engineering.

There will be big smiles if you
Fluent level of German and a English (minimum B2);
Computer skills (basic skills mandatory, advanced skills like coding preferential);
Good analytic skills and logical thinking;
Excellent communication skills: verbal, written, listening skills;
Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;
Ability to multitask and work under pressure;
Availability Monday to Sunday, including rotating weekends;
EU citizenship or work permit for Portugal.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugal counts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.What is waiting for you:<ul><li>Work location: Lisbon – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at Teleperformance PortugalAs a Customer Delight for Social Media, you will:<ul><li>Provide support to high level clients to help them grow across multiple channels - chat, email and phone;</li><li>Support and expand the self-serve advertising base for clients in the online and digital advertising domain;</li><li>Provide pre and post-sales support for all self-service products;</li><li>Provide product and tool support to enhance clients’ experience;</li><li>Identify and solve problems technical bugs and ads’ delivery issues;</li><li>Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;</li><li>Provide vital product insights and feedback from our customers to engineering.</li></ul>There will be big smiles if you<ul><li>Fluent level of German and a English (minimum B2);</li><li>Computer skills (basic skills mandatory, advanced skills like coding preferential);</li><li>Good analytic skills and logical thinking;</li><li>Excellent communication skills: verbal, written, listening skills;</li><li>Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;</li><li>Ability to multitask and work under pressure;</li><li>Availability Monday to Sunday, including rotating weekends;</li><li>EU citizenship or work permit for Portugal.</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Customer Service Agent with Russian (m[f[d)

TELUS Digital

Job description

Other open Russian speaking jobs

Interpreter – Russian & English speaker in Portugal (remote)

Russian-English Gaming Support Agent

Customer Delight for Social Media - Russian speaker in Lisbon