Customer Service Agent for Imperial MLG

Working where others go on vacation sounds tempting? This job makes it possible. We are looking for a communicative and open-minded customer service representative in Athens working from home for Imperial MLG, a global consumer-focused organization and the fourth largest international tobacco company. Learn more about the position here.

Your responsibilities and impact as a Customer Service Agent for Imperial MLG will be:

• Assist customers in the use of the company's products and services
• Provide professional customer service and technical support over the phone and emails
• Answer and solve client inquiries 
• Guarantee clients satisfaction and high level of quality 
• Ensure and participate in the success of the department

Skills, experiences and interests you need to succeed in this role:

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

• You are a native German speaker with advanced business English 
• You have a strong customer focus and always ready to help
• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
• You are able to work in fast-paced environments
• You are a real team player and enjoy working in multicultural environments

What’s in it for you?

• Salary: 14 salaries per year x 1300€ gross per month + a performance-related bonus up to 10 % 
•  Schedule: Monday to Sunday 10:00 - 19:00
• work from home possibility
• A Quality Certified Management Company
• A Multicultural environment: 8.000+ passionate people from 76 countries working together
• A Company offering you not only a job, but a full experience abroad!
• A recognized training delivered by the biggest brands

A complete relocation package including:

• Flight ticket to Athens
• Hotel accommodation for 2 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the Company
• Flight ticket to your home and back every year
• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company:

Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here.

What should you expect from living in Athens?

• As the birthplace of Western civilization, a city full of history, philosophy and arts
• Aegean weather that will bless you with Vitamin D all year long
• Hospitality, warm greetings and friendliness comes from locals
• Beautiful nature full of different shades of greens and blues
• The delicious Greek cuisine, night-long tavern nights and Zorba dance!

Is this project not the best fit for you? Feel free to check our other opportunities for German Speakers in Greece or send us your CV to be considered for other projects or future opportunities.