At Teleperformance Spain, we are proud to be at the forefront of digital innovation, creating customized solutions that drive growth and optimize performance for some of the world’s leading companies. Our team works with a strategic, data-driven approach to digital transformation, offering tailored solutions that maximize results and streamline operations.
We are dedicated to building the best teams by recruiting top talent and providing exceptional training to help our team members reach their full potential. We prioritize emotional intelligence, empathy, and a client-centric approach, ensuring our TP experts are the best in the industry.


Description
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for our Polish market.

Responsibilities
Handle incoming calls and provide excellent customer service
Assist customers with inquiries, issues, and complaints
Provide accurate and timely information
Follow company guidelines and procedures
Work effectively as part of a team

Requirements
Polish: C2 level
Good fluency in English
Previous customer service experience preferred
Excellent communication skills
Ability to work night shift hours
Strong problem-solving skills
Ability to work effectively in a team environment

Benefits
What we offer
38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
Salary: €18.756 gross/year - Temporary contract
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment




<h2>Description</h2>Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for our Polish market.Responsibilities<ul><li>Handle incoming calls and provide excellent customer service</li><li>Assist customers with inquiries, issues, and complaints</li><li>Provide accurate and timely information</li><li>Follow company guidelines and procedures</li><li>Work effectively as part of a team</li></ul><h2>Requirements</h2><ul><li>Polish: C2 level</li><li>Good fluency in English</li><li>Previous customer service experience preferred</li><li>Excellent communication skills</li><li>Ability to work night shift hours</li><li>Strong problem-solving skills</li><li>Ability to work effectively in a team environment</li></ul><h2>Benefits</h2>What we offer<ul><li>38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday</li><li>Salary: €18.756 gross/year - Temporary contract</li><li>Individual career paths to grow within the project</li><li>We are one of the world's largest provider of contact center services</li><li>Engage in an excellent work environment and team building activities.</li><li>Dynamic and international environment</li></ul>

Customer Service Advisor - Polish Market

Be part of our Customer Service team for the brand’s new products, blu™, PULZE & iD
Teleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE & iD.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Job Description
Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products blu™, PULZE & iD
Resolve customer inquiries, provide support on technical issues, as well as product information
Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE & iD products
Guide customers for purchases through the online store
Stay up to date on new products, marketing initiatives, and policy/regulatory changes
Provide excellent customer experience
Prerequisites
High school diploma or equivalent
Excellent knowledge of Polish (both verbal and written)
Good English language skills
Computer literacy (MS Windows, Internet applications, etc.)
A positive mindset and pleasant personality
Willingness to train and learn new skills, integrity, and passion for learning
Accountability when handling sensitive information
Previous working experience in a similar customer service position will be considered as an advantage
 What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


Be part of our Customer Service team for the brand’s new products, blu™, PULZE &amp; iDTeleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE &amp; iD.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.Job Description<ul><li>Handle incoming calls, as well as chat, social media &amp; email communications with customers or people interested to find out more about new products blu™, PULZE &amp; iD</li><li>Resolve customer inquiries, provide support on technical issues, as well as product information</li><li>Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE &amp; iD products</li><li>Guide customers for purchases through the online store</li><li>Stay up to date on new products, marketing initiatives, and policy/regulatory changes</li><li>Provide excellent customer experience</li></ul>Prerequisites<ul><li>High school diploma or equivalent</li><li>Excellent knowledge of Polish (both verbal and written)</li><li>Good English language skills</li><li>Computer literacy (MS Windows, Internet applications, etc.)</li><li>A positive mindset and pleasant personality</li><li>Willingness to train and learn new skills, integrity, and passion for learning</li><li>Accountability when handling sensitive information</li><li>Previous working experience in a similar customer service position will be considered as an advantage</li></ul> What we offer:<ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Fully remunerated training by certified instructors</li><li>A career path within a company of more than 12.000 employees</li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events</a> as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li><a href="https://jobsteleperformance.com/tp-athens/" rel="noopener noreferrer" target="_blank">State-of-the-art premises</a>, providing a great working environment with relaxing break areas</li><li>The opportunity to work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a></li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age.

Polish Customer Service positions for Imperial Brands

Location: Remote - anywhere in Poland

Do you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome! 

Project Overview and Expectations
This is a remote task that takes only 15 mins to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)

During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.


Qualification Path:
If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! 

Basic Requirements
Full professional proficiency in English and native proficiency in Polish
Access to any type of Samsung device with audio recording capabilities
Must be at least 18 years of age


Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


Location: Remote - anywhere in PolandDo you have an interest in the progression of technology? Are you interested in participating in a fun project and receiving compensation for your involvement? Our exciting new project aims to improve technology and your participation is highly welcome! Project Overview and Expectations<ul><li>This is a remote task that takes only 15 mins to complete and can be done from the comfort of your home. We are aiming to expand the language and secure performance for voice commands (commands for earbuds, such as volume up, volume down, music play, etc)</li></ul><ul><li>During the task, participants will hold the device about 30 cm away while recording and read 8 commands 20 times in their natural voice. Participants must avoid shouting, and whispering and preferably record themselves with minimal background noise.</li></ul>TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.Qualification Path:If you are meeting the basic requirements outlined below you are welcome to apply to this task and our team will reach out to you at once! Basic Requirements<ul><li>Full professional proficiency in English and native proficiency in Polish</li><li>Access to any type of Samsung device with audio recording capabilities</li><li>Must be at least 18 years of age</li></ul>Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Independent Contractor: Global Audio Collection - Polish (PL)

Location: Remote - anywhere in Poland

Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for!  


A Day in the Life of a Personalized Internet Ads Assessor:
In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout
Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself


Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:

Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.
Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.


TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 


Qualification Path:
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 


Basic Requirements
Working as a freelancer with excellent communication skills with full professional proficiency in English and Polish
A resident in Poland and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs
Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.


Assessment
In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!


Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


Location: Remote - anywhere in PolandSeeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for!  A Day in the Life of a Personalized Internet Ads Assessor:<ul><li>In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout</li><li>Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself</li></ul>Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:<ul><li>Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.</li><li>Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.</li></ul>TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification Path:No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements<ul><li>Working as a freelancer with excellent communication skills with full professional proficiency in English and Polish</li><li>A resident in Poland and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs</li><li>Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content</li><li>Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.</li></ul>AssessmentIn order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Customer Service Advisor - Polish Market

Teleperformance Spain

Job description

Description

Requirements

Benefits

Other open Polish speaking jobs

Polish Customer Service positions for Imperial Brands

Independent Contractor: Global Audio Collection - Polish (PL)

Independent Contractor: Personalized Internet Ads Assessor - Polish (PL)