Blu Selection

Customer Experience Specialist in Lisbon (Dutch Speaker)

Blu Selection

Full-Time
Portugal
Onsite
Dutch & English
Valid through 2025-04-25

Job description

Excited to empower businesses and shape the future of digital advertising? Come join us in Lisbon and be part of a team that supports small and medium-sized businesses in growing their online presence across top social platforms.

Your responsibilities and impact as a Customer Experience Specialist will be:

  • Supporting business clients across phone, email, and chat
  • Assisting with self-serve advertising platforms and tools
  • Delivering high-quality pre- and post-sales service
  • Troubleshooting product-related issues and identifying trends
  • Sharing valuable feedback with internal teams to drive improvements

Skills, qualifications, and qualities you’ll bring:

  • Native-level Dutch and good English skills (B2 minimum)
  • Strong communication and analytical mindset
  • Interest in digital advertising and social platforms
  • Professional, empathetic, and customer-oriented approach
  • Ability to work independently and collaboratively
  • EU citizenship or valid Portuguese residence permit

What’s in it for you:

  • 12-month contract, with the possibility of long-term employment
  • Full-time (40h/week), rotational shifts from Monday to Sunday (06:00–00:00)
  • Monthly gross salary with accommodation: €1,350
  • Monthly gross salary without accommodation: €1,609
  • Productivity bonus: up to €300/month
  • Paid training (approx. 15 days): €42.72/day
  • Health insurance from day one
  • 22 days of paid vacation + Portuguese public holidays
  • Holiday and Christmas bonuses
  • Onboarding and relocation support to Lisbon

Your future workplace:

You'll be part of a vibrant, multicultural team in a modern office located in central Lisbon. From spacious lounges to collaborative meeting rooms and a cafeteria, the workspace is designed for both comfort and productivity.

Want to help businesses succeed while building your international career in sunny Lisbon? Apply now and take the next step in a job that truly connects people and possibilities.