Welcome to TP Portugal!

Step into a world where work isn't just a place you go; it's a place you belong! At TP Portugal, we're more than a team; we're a family. Our vibrant culture thrives on diversity, inclusivity, and unwavering support for every individual.

Why TP Portugal Stands Out:

✨ Vibrant Workplace Culture: Our office buzzes with energy! Operating in 9 multilingual sites spread across four different cities, we foster an environment where your uniqueness shines, ideas are celebrated, and collaboration flourishes. It's not just about what we achieve but how we do it—together!

🎓 Great Place to Work Certified: Yes, you heard it right! We're proudly certified as a Great Place to Work. It's not just a title; it's a testament to our commitment to creating an exceptional workplace that values and respects every team member.

✈️ Embrace the Atlantic Experience: Working abroad has never been easier! As part of our Atlantic Experience program, you will have complete support in the relocation process: we will take care of all the paperwork and legal formalities. You won't have to worry about accommodation either - we offer FREE accommodation in one of our shared apartments, in addition to reimbursing your initial flight to Portugal!

🧘 Employee Well-being Matters: Your well-being is our priority! We go beyond traditional work setups, offering flexible schedules, wellness programs, and support systems that nurture a healthy work-life balance.

🌱 Career Growth and Development: Join us and unlock a world of opportunities! Teleperformance Portugal is your launchpad for growth. Our tailored development programs and pathways empower you to reach your professional goals.

🫂 Community Engagement & Impact: We believe in giving back! Join our initiatives aimed at making a positive impact on communities. Volunteer work, sustainability drives, and social responsibility are at the heart of what we do.

🌍 Diversity & Inclusion: In our workplace, diversity isn't just a buzzword; it's our strength! We celebrate differences and create an inclusive space where everyone feels valued and respected.

🏅 Awards & Accolades: Our dedication pays off! We've been recognized for our commitment to excellence, employee satisfaction, and industry leadership. These awards validate our relentless pursuit of greatness.


Feel the excitement? At TP Portugal, we're not just building a workplace; we're building a culture where you thrive and succeed. Join us on this incredible journey!


Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.
What is waiting for you:
Work location: Lisbon – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you’ll be doing at TP Portugal
As a Customer Delight for Social Media, you will:
Provide support to high level clients to help them grow across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience;
Identify and solve problems technical bugs and ads’ delivery issues;
Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;
Provide vital product insights and feedback from our customers to engineering.
There will be big smiles if you
Fluent level of German and a English (minimum B2);
Computer skills (basic skills mandatory, advanced skills like coding preferential);
Good analytic skills and logical thinking;
Excellent communication skills: verbal, written, listening skills;
Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;
Ability to multitask and work under pressure;
Availability Monday to Sunday, including rotating weekends;
EU citizenship or work permit for Portugal.



Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.What is waiting for you:<ul><li>Work location: Lisbon – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at TP PortugalAs a Customer Delight for Social Media, you will:<ul><li>Provide support to high level clients to help them grow across multiple channels - chat, email and phone;</li><li>Support and expand the self-serve advertising base for clients in the online and digital advertising domain;</li><li>Provide pre and post-sales support for all self-service products;</li><li>Provide product and tool support to enhance clients’ experience;</li><li>Identify and solve problems technical bugs and ads’ delivery issues;</li><li>Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions;</li><li>Provide vital product insights and feedback from our customers to engineering.</li></ul>There will be big smiles if you<ul><li>Fluent level of German and a English (minimum B2);</li><li>Computer skills (basic skills mandatory, advanced skills like coding preferential);</li><li>Good analytic skills and logical thinking;</li><li>Excellent communication skills: verbal, written, listening skills;</li><li>Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform;</li><li>Ability to multitask and work under pressure;</li><li>Availability Monday to Sunday, including rotating weekends;</li><li>EU citizenship or work permit for Portugal.</li></ul>

Customer Delight for Social Media - Russian speaker in Lisbon

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, Latvia
Your benefits:
Competitive Salary: Earn up to 2300 EUR gross including performance bonus.
Health Coverage: Private health insurance after 3 months of probation period.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Your responsibilities:
Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. 
Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.
Your skills:
Language Skills: Excellent communication skills in Russian and English, written and verbal.
Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
Education: BA/BS degree preferred.
Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager with Russian (m/f/d) for our offices in Riga, LatviaYour benefits:<ul><li>Competitive Salary: Earn up to 2300 EUR gross including performance bonus.</li><li>Health Coverage: Private health insurance after 3 months of probation period.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces and much more in one of Riga's most attractive areas.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li></ul>Your responsibilities:<ul><li>Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities. </li><li>Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.</li><li>Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.</li><li>Intra-Day Coordination: Managing day-to-day operations – ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.</li></ul>Your skills:<ul><li>Language Skills: Excellent communication skills in Russian and English, written and verbal.</li><li>Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.</li><li>Education: BA/BS degree preferred.</li><li>Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring an excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.</li></ul>At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Team Manager with Russian (m|f|d)

Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for!  

The estimated hourly earnings for this role is 9 USD. Payment is based on completed tasks.

A Day in the Life of a Personalized Internet Ads Assessor:
In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout
Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself.

Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:

Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.
Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements
Working as a freelancer with excellent communication skills with full professional proficiency in English and Russian
Having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Estonia
Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.

Assessment
In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!

Apply Now -https://www.telusinternational.ai/cmp/contributor/jobs/available/126460?utm_source=Jobs+Europe&utm_medium=Ads&utm_campaign=SHTAdrian_EMEA_Paid+Site_Jobs+Europe_Ads_126460


Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for!  The estimated hourly earnings for this role is 9 USD. Payment is based on completed tasks.A Day in the Life of a Personalized Internet Ads Assessor:<ul><li>In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout</li><li>Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself.</li></ul>Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:<ul><li>Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.</li><li>Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.</li></ul>TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.Qualification pathNo previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements<ul><li>Working as a freelancer with excellent communication skills with full professional proficiency in English and Russian</li><li>Having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Estonia</li><li>Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content</li><li>Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.</li></ul>AssessmentIn order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!Apply Now -<a href="https://www.telusinternational.ai/cmp/contributor/jobs/available/126460?utm_source=Jobs+Europe&amp;utm_medium=Ads&amp;utm_campaign=SHTAdrian_EMEA_Paid+Site_Jobs+Europe_Ads_126460" rel="noopener noreferrer" target="_blank">https://www.telusinternational.ai/cmp/contributor/jobs/available/126460?utm_source=Jobs+Europe&amp;utm_medium=Ads&amp;utm_campaign=SHTAdrian_EMEA_Paid+Site_Jobs+Europe_Ads_126460</a>

Freelance Personalized Internet Ads Assessor - Russian (EE)


Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business.

What is waiting for you:
Work as a team from your home;
Accommodation in a Teleperformance apartment;
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Work full-time;
Specialized training included.

What you’ll be doing at TP Portugal

As a Russian & English-speaker Interpreter, you will:
Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;
Provide strict renditions of the messages including every detail of the conversation;
Follow instructions of Customers, manage the flow of the call and avoids taking over the call;
Understand protocol and terminology at the customer service level in the following industries:
Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

There will be big smiles if you
Bilingual: Russian & English (C1 Levels for both languages);
Customer oriented with strong decision-making skills as a Customer & Technical Support;
Excellent communication and good argumentation skills;
Ability to solve technical issues creatively;
Ability to build and maintain positive relationships with customers;
Basic knowledge of Windows and MS Office.



Interested in joining a team of international excellence? This is your opportunity! We are looking for ambitious and confident candidates to join our team and join a leading project! As an Interpreter you will be part of a team of interaction experts that are helping people all over the world, in several areas like healthcare or business.What is waiting for you:<ul><li>Work as a team from your home;</li><li>Accommodation in a Teleperformance apartment;</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Work full-time;</li><li>Specialized training included.</li></ul>What you’ll be doing at TP PortugalAs a Russian &amp; English-speaker Interpreter, you will:<ul><li>Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;</li><li>Provide strict renditions of the messages including every detail of the conversation;</li><li>Follow instructions of Customers, manage the flow of the call and avoids taking over the call;</li><li>Understand protocol and terminology at the customer service level in the following industries:</li><li>Healthcare, Government, Insurance, Financial, Utilities, Travel &amp; Hospitality, and 911, Law Enforcement, Court, and General Business.</li></ul>There will be big smiles if you<ul><li>Bilingual: Russian &amp; English (C1 Levels for both languages);</li><li>Customer oriented with strong decision-making skills as a Customer &amp; Technical Support;</li><li>Excellent communication and good argumentation skills;</li><li>Ability to solve technical issues creatively;</li><li>Ability to build and maintain positive relationships with customers;</li><li>Basic knowledge of Windows and MS Office.</li></ul>

Customer Delight for Social Media - Russian speaker in Lisbon

TP Portugal

Job description

Other open Russian speaking jobs

Team Manager with Russian (m|f|d)

Freelance Personalized Internet Ads Assessor - Russian (EE)

Interpreter – Russian & English speaker in Portugal (remote)