Blu Selection

Customer Advisor in Athens (French Speaking)

Blu Selection

Full-Time
Greece
Remote
French & English
Valid through 2025-04-30

Job description

Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!

Your responsibilities and impact will be: 

  • Customer Communication: Handle incoming calls, emails, and chats to support customers.
  • Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.
  • Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.
  • Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.

Skills, qualifications, and interests you need to succeed in this role:

  • Language Skills: Native or near-native in French, with a good command of English (C1)
  • Technical Skills: Proficiency in MS Office.
  • Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach.
  • Communication & Adaptability: Excellent communication skills and ability to interact with different personalities.
  • Organizational Skills: Ability to multitask, prioritize, and manage time effectively.

What's in for you? 

  • Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week
  • Salary: approx. 1.100€ gross/month *14 salaries + performance bonus 
  • help with accommondation 
  • private health insurance 
  • paid training
  • Multicultural environment
  • A company that offers you not just a job, but a full experience abroad!
  • Training before the project starts