Welcome to Teleperformance Portugal!

Step into a world where work isn't just a place you go; it's a place you belong! At Teleperformance Portugal, we're more than a team; we're a family. Our vibrant culture thrives on diversity, inclusivity, and unwavering support for every individual.

Why Teleperformance Portugal Stands Out:

✨ Vibrant Workplace Culture: Our office buzzes with energy! Operating in 9 multilingual sites spread across four different cities, we foster an environment where your uniqueness shines, ideas are celebrated, and collaboration flourishes. It's not just about what we achieve but how we do it—together!

🎓 Great Place to Work Certified: Yes, you heard it right! We're proudly certified as a Great Place to Work. It's not just a title; it's a testament to our commitment to creating an exceptional workplace that values and respects every team member.

✈️ Embrace the Atlantic Experience: Working abroad has never been easier! As part of our Atlantic Experience program, you will have complete support in the relocation process: we will take care of all the paperwork and legal formalities. You won't have to worry about accommodation either - we offer FREE accommodation in one of our shared apartments, in addition to reimbursing your initial flight to Portugal!

🧘 Employee Well-being Matters: Your well-being is our priority! We go beyond traditional work setups, offering flexible schedules, wellness programs, and support systems that nurture a healthy work-life balance.

🌱 Career Growth and Development: Join us and unlock a world of opportunities! Teleperformance Portugal is your launchpad for growth. Our tailored development programs and pathways empower you to reach your professional goals.

🫂 Community Engagement & Impact: We believe in giving back! Join our initiatives aimed at making a positive impact on communities. Volunteer work, sustainability drives, and social responsibility are at the heart of what we do.

🌍 Diversity & Inclusion: In our workplace, diversity isn't just a buzzword; it's our strength! We celebrate differences and create an inclusive space where everyone feels valued and respected.

🏅 Awards & Accolades: Our dedication pays off! We've been recognized for our commitment to excellence, employee satisfaction, and industry leadership. These awards validate our relentless pursuit of greatness.


Feel the excitement? At Teleperformance Portugal, we're not just building a workplace; we're building a culture where you thrive and succeed. Join us on this incredible journey!


About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media.

What is waiting for you:

Work location: Lisbon– one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’llbe doing at Teleperformance Portugal

As a Polish-speaker Content Moderator for Social Media, you will:
Review and moderate online content;
Ensure that all information uploaded by users follow the guidelines based on client’s policies;
Become and remain knowledgeable about policies and community standards;
Provide and follow best practices used to better achieve client’s KPI’s;
Use the learned knowledge to propose improvement ideas, either internal or external.

There will be big smiles if you

Fluent level of Polish and a English (minimum B2);
Ability to distinguish self-beliefs from moderated content and policies;
Attention to detail;
Experience in dealing with high volumes of online content;
Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugalcounts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media.What is waiting for you:<ul><li>Work location: Lisbon– one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’llbe doing at Teleperformance PortugalAs a Polish-speaker Content Moderator for Social Media, you will:<ul><li>Review and moderate online content;</li><li>Ensure that all information uploaded by users follow the guidelines based on client’s policies;</li><li>Become and remain knowledgeable about policies and community standards;</li><li>Provide and follow best practices used to better achieve client’s KPI’s;</li><li>Use the learned knowledge to propose improvement ideas, either internal or external.</li></ul>There will be big smiles if you<ul><li>Fluent level of Polish and a English (minimum B2);</li><li>Ability to distinguish self-beliefs from moderated content and policies;</li><li>Attention to detail;</li><li>Experience in dealing with high volumes of online content;</li><li>Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Content Moderator for Social Media - Polish speaker in Lisbon

Assist companies, identify their needs and propose to them the digital solutions they need!
We are looking for talents with Polish & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.
If you have a solid Sales / Business Development mindset, ideally in the IT industry, an understanding of cloud computing concepts, in particular Google Cloud Platform solutions, this is your chance!
As a Business Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose the proper digital solutions.
You will work towards individual targets, but will also be part of a larger sales team, in a phone-based environment, where you will interact with customers primarily via outbound calls.
What you will do
Achieve Sales Qualified Opportunity quota and hit a target level of activity daily and weekly
Manage a portfolio of assigned accounts to identify high potential prospects
Educate customers on what we have to offer
Execute daily outbound phone calls and emails, contact decision makers, build quick rapport and assess needs.
Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
Update and maintain prospect and customer data, manage leads, contacts, accounts, opportunities and activities the CRM database.
Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
Diligently document customers notes and deal details over the course of a customer’s interaction to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
What you will bring:
Excellent command of Polish and very good English language knowledge
BA/BS degree OR equivalent practical experience
Some experience in outbound sales, B2B sales or business development, ideally in the IT industry
Some understanding of cloud computing concepts, such as Google Cloud Platform solutions
Ability to connect business needs with adequate solutions, strong business acumen
Strong interpersonal skills and a high level of integrity and professionalism
Comfortable working against an assigned quota in a phone based environment
General IT skills: essential computer skills to navigate efficiently a computer based job
 It would be great if you could also bring:
1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well
Experience in tele-sales and successfully managing a large portfolio of accounts and contacts
Experience using Salesforce or other CRM platforms
Able to identify key decision makers and relevant stakeholders in a business conversation
Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
Understanding of local market and local business environment
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


<h4>Assist companies, identify their needs and propose to them the digital solutions they need!</h4>We are looking for talents with Polish &amp; English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.If you have a solid Sales / Business Development mindset, ideally in the IT industry, an understanding of cloud computing concepts, in particular Google Cloud Platform solutions, this is your chance!As a Business Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose the proper digital solutions.You will work towards individual targets, but will also be part of a larger sales team, in a phone-based environment, where you will interact with customers primarily via outbound calls.<h5>What you will do</h5><ul><li>Achieve Sales Qualified Opportunity quota and hit a target level of activity daily and weekly</li><li>Manage a portfolio of assigned accounts to identify high potential prospects</li><li>Educate customers on what we have to offer</li><li>Execute daily outbound phone calls and emails, contact decision makers, build quick rapport and assess needs.</li><li>Understand prospects’ pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process</li><li>Update and maintain prospect and customer data, manage leads, contacts, accounts, opportunities and activities the CRM database.</li><li>Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline</li><li>Diligently document customers notes and deal details over the course of a customer’s interaction to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.</li></ul><h5>What you will bring:</h5><ul><li>Excellent command of Polish and very good English language knowledge</li><li>BA/BS degree OR equivalent practical experience</li><li>Some experience in outbound sales, B2B sales or business development, ideally in the IT industry</li><li>Some understanding of cloud computing concepts, such as Google Cloud Platform solutions</li><li>Ability to connect business needs with adequate solutions, strong business acumen</li><li>Strong interpersonal skills and a high level of integrity and professionalism</li><li>Comfortable working against an assigned quota in a phone based environment</li><li>General IT skills: essential computer skills to navigate efficiently a computer based job</li></ul><h5>It would be great if you could also bring:</h5><ul><li>1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well</li><li>Experience in tele-sales and successfully managing a large portfolio of accounts and contacts</li><li>Experience using Salesforce or other CRM platforms</li><li>Able to identify key decision makers and relevant stakeholders in a business conversation</li><li>Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious</li><li>Understanding of local market and local business environment</li></ul><h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Referral Program</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp; development opportunities</li><li>Special events as well as c<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">ommunity &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank"> Great Place to Work</a>-Certified Company that fosters diversity</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Polish Digital Products Business Development Representative

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Customer Service Representative on our team, you will: 
- Handle inbound calls from customers (via phone, email, voice email, chat, whatsapp, RRSS or other communication channels) and resolve user requests 
- Record call details in call management systems and provide response and resolution within the SLA 
- Keep informed of product and service updates by showing expertise to serve customers 
- Escalate potential service issues to the management team
- Ensure that the contractual SLA is maintained
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are proficient or bilingual in Polish and are fluent in English. Spanish is a plus.
- You have user level computer skills in Windows/MS Office
- You have customer service skills: ability to listen and understand the needs of customers 
- You have the ability to take ownership of calls and progress to resolution or escalate the call to resolution 
- You have excellent oral and written communication skills
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full-time 39 hours/week temporary contract: Monday to Friday from  09:00 to 17:00 
- Salary 18 400 euros gross/year + up to 1200 euros gross/year in bonus 
- Central location in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs and specialized courses 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1543145


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Handle inbound calls from customers (via phone, email, voice email, chat, whatsapp, RRSS or other communication channels) and resolve user requests - Record call details in call management systems and provide response and resolution within the SLA - Keep informed of product and service updates by showing expertise to serve customers - Escalate potential service issues to the management team- Ensure that the contractual SLA is maintainedYour qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Polish and are fluent in English. Spanish is a plus.- You have user level computer skills in Windows/MS Office- You have customer service skills: ability to listen and understand the needs of customers - You have the ability to take ownership of calls and progress to resolution or escalate the call to resolution - You have excellent oral and written communication skillsWhat’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week temporary contract: Monday to Friday from  09:00 to 17:00 - Salary 18 400 euros gross/year + up to 1200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1543145

Customer Service Representative (Polish-speaking) - On-site TE03

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.

A Day in the Life of an Online Data Analyst:
In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.

Join us today and be part of a dynamic and innovative team that is making a difference in the world!

TELUS International AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. 

Qualification Path:

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements
Full Professional Proficiency in Polish language
Being a resident of Poland for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Poland
Ability to follow guidelines and conduct online research using search engines, online maps, and website information
Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
Daily access to a broadband internet connection, computer, and relevant software

Assessment
In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.


Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.A Day in the Life of an Online Data Analyst:<ul><li>In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide</li><li>Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.</li></ul>Join us today and be part of a dynamic and innovative team that is making a difference in the world!TELUS International AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. <h3>Qualification Path:</h3>No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements<ul><li>Full Professional Proficiency in Polish language</li><li>Being a resident of Poland for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Poland</li><li>Ability to follow guidelines and conduct online research using search engines, online maps, and website information</li><li>Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance</li><li>Daily access to a broadband internet connection, computer, and relevant software</li></ul>AssessmentIn order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience.Equal OpportunityAll qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS International AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Content Moderator for Social Media - Polish speaker in Lisbon

Teleperformance Portugal

Job description

Other open Polish speaking jobs

Polish Digital Products Business Development Representative

Customer Service Representative (Polish-speaking) - On-site TE03

Fully Remote: Online Data Analyst - Polish (PL)