Back Office Support for a Shopping App (Dutch Speaker)

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Coordinator. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.

Your responsibilities and impact working as a a Back Office Support for a Shopping App will be: 

• Reviewing and annotating data based on provided guidelines and criteria
• Ensuring accuracy and consistency in data labeling and annotation
• Identifying and resolving discrepancies or ambiguities in data annotations
• Collaborating with team members to maintain high-quality annotated datasets
• Adhering to project deadlines and quality standards
• Providing feedback on annotation guidelines and suggesting improvements
• Maintaining confidentiality and security of sensitive data

Skills, qualifications and interests you need to succeed in this role: 

• A native level of Dutch and an excellent level of English
• Being able to deliver deep analysis on customer data 
• Working independently and under minimal supervision
• Paying great attention to detail and working accurately
• Having analytical and problem-solving skills
• Being an attentive listener, comfortable and skillful at communicating with people
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Portugal for an international career and life experience
• Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What’s in it for you?

• Type of contract: Unfixed term contract, 30 days probation period
• Office-based job
• Full-time (40h/week) Monday –Friday: 08:00-17:00 (GMT)
• Salary conditions: 1245 per month (plus performance bonus of after 3rd month of production 120 euros) + Loyalty Bonus: 1000 euros every 3 months + Meal vouchers
• Health insurance after 6 months 
• Paid professional training
• Fun and engaging company-wide initiatives

For international candidates:

• Relocation package with a monthly amount of 365 euros for the first three months and flight reimbursement
• Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?

A colorful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities, or send us your CV to be considered for other projects or future opportunities!