Back Office Support for a Shopping App (Dutch Speaker)

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Back Office Coordinator. Maintain core business operations, handle administrative tasks, and deliver deep analysis on customer data.

Your responsibilities and impact working as a a Back Office Support for a Shopping App will be: 

• Reviewing and annotating data based on provided guidelines and criteria
• Ensuring accuracy and consistency in data labeling and annotation
• Identifying and resolving discrepancies or ambiguities in data annotations
• Collaborating with team members to maintain high-quality annotated datasets
• Adhering to project deadlines and quality standards
• Providing feedback on annotation guidelines and suggesting improvements
• Maintaining confidentiality and security of sensitive data

Skills, qualifications and interests you need to succeed in this role: 

• A native level of Dutch and an excellent level of English
• Being able to deliver deep analysis on customer data 
• Working independently and under minimal supervision
• Paying great attention to detail and working accurately
• Having analytical and problem-solving skills
• Being an attentive listener, comfortable and skillful at communicating with people
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Portugal for an international career and life experience
• Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What’s in it for you?

• Type of contract: Unfixed term contract, 30 days probation period
• Office-based job
• Full-time (40h/week) Monday –Friday: 08:00-17:00 (GMT)
• Salary conditions: 1245 per month (plus performance bonus of after 3rd month of production 120 euros) + Loyalty Bonus: 1000 euros every 3 months + Meal vouchers
• Health insurance after 6 months 
• Paid professional training
• Fun and engaging company-wide initiatives

For international candidates:

• Relocation package with a monthly amount of 365 euros for the first three months and flight reimbursement
• Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.