Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


TELUS International is currently looking for participants to complete a simple voice recording task!

Sign up now and help us improve voice recognition technology!

The task can be completed remotely from the comfort of your own home. 

Remote task: Participants will require to join a Zoom call in pairs and record their conversation. Topics of conversation may vary from technology to current affairs.

Estimated duration of the task: 30 min

Please note each participant can only complete the task once.
 
Project Duration: July 2023 - 31st October 2023
 
Payment: 36 USD

Requirements:

• Native speaker of Italian
• Accent: Northern Italy, Central Italy, Southern Italy, Sardinia, Sicily
• In order to be selected for this project, we will ask you to record a short audio in your native language. You can use any tool/device and discuss any topic for a minimum of 30 seconds.
• Stable Internet connection and a quiet environment for the duration of the task

What’s next?

Please click here to register:

https://fs30.formsite.com/LB2014/rsqygajwl5/index


TELUS International is currently looking for participants to complete a simple voice recording task! Sign up now and help us improve voice recognition technology! The task can be completed remotely from the comfort of your own home.&nbsp; Remote task: Participants will require to join a Zoom call in pairs and record their conversation. Topics of conversation may vary from technology to current affairs. Estimated duration of the task:&nbsp;30 min Please note each participant can only complete the task once.&nbsp;Project Duration: July 2023 - 31st October 2023&nbsp;Payment: 36 USD Requirements: • Native speaker of Italian• Accent: Northern Italy, Central Italy, Southern Italy, Sardinia, Sicily• In order to be selected for this project, we will ask you to record a short audio in your native language. You can use any tool/device and discuss any topic for a minimum of 30 seconds.• Stable Internet connection and a quiet environment for the duration of the task What’s next? Please click here to register: https://fs30.formsite.com/LB2014/rsqygajwl5/index

Audio Recording Project - Italian Speakers (Remote Task)

Be part of our Customer Service team for the brand’s new products, blu™, PULZE & iD
Teleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE & iD.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Job Description
Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products blu™, PULZE & iD
Resolve customer inquiries, provide support on technical issues, as well as product information
Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE & iD products
Guide customers for purchases through the online store
Stay up to date on new products, marketing initiatives, and policy/regulatory changes
Provide excellent customer experience
Prerequisites
High school diploma or equivalent
Excellent knowledge of Italian (both verbal and written)
Good English language skills
Computer literacy (MS Windows, Internet applications, etc.)
A positive mindset and pleasant personality
Willingness to train and learn new skills, integrity, and passion for learning
Accountability when handling sensitive information
Previous working experience in a similar customer service position will be considered as an advantage
 What we offer:
Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


Be part of our Customer Service team for the brand’s new products, blu™, PULZE &amp; iDTeleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE &amp; iD.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.Job Description<ul><li>Handle incoming calls, as well as chat, social media &amp; email communications with customers or people interested to find out more about new products blu™, PULZE &amp; iD</li><li>Resolve customer inquiries, provide support on technical issues, as well as product information</li><li>Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE &amp; iD products</li><li>Guide customers for purchases through the online store</li><li>Stay up to date on new products, marketing initiatives, and policy/regulatory changes</li><li>Provide excellent customer experience</li></ul>Prerequisites<ul><li>High school diploma or equivalent</li><li>Excellent knowledge of Italian (both verbal and written)</li><li>Good English language skills</li><li>Computer literacy (MS Windows, Internet applications, etc.)</li><li>A positive mindset and pleasant personality</li><li>Willingness to train and learn new skills, integrity, and passion for learning</li><li>Accountability when handling sensitive information</li><li>Previous working experience in a similar customer service position will be considered as an advantage</li></ul> What we offer:<ul><li>Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Fully remunerated training by certified instructors</li><li>A career path within a company of more than 12.000 employees</li><li>Special events as well as <a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li><a href="https://jobsteleperformance.com/tp-athens/" rel="noopener noreferrer" target="_blank">State-of-the-art premises</a>, providing a great working environment with relaxing break areas</li><li>The opportunity to work for a <a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a></li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age.

Italian Customer Service positions for Imperial Brands

Experience the power of a game-changing career 
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As a Customer Service Sales Representative on our team, you will: 
- Take incoming customer and from boutiques and shops calls and solve users’ demands 
- Log call details onto call management systems and provide response and resolution within SLA 
- Maintain service and product knowledge and expertise associated with applications specific to individual customers 
- Ensure contractual SLA is maintained 
 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Have a proficient or bilingual level of Italian and advanced level of English.
- Have minimum of 1-year relevant experience in fashion retail or retail 
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) 
- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads 
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs 
- Have exceptional customer-facing and customer-care skills 
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. 
In this role, we offer benefits that help support your unique lifestyle: 
- Full-time 39 hours/week eventual contract: rotative Monday to Friday 09:00 - 18:00
- Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus 
- Central location in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs, specialized courses 
 
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1537026


Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will: - Take incoming customer and from boutiques and shops calls and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of Italian and advanced level of English.- Have minimum of 1-year relevant experience in fashion retail or retail - Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have exceptional customer-facing and customer-care skills - Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week eventual contract: rotative Monday to Friday 09:00 - 18:00- Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1537026

Customer Service Sales Representative (Italian-speaking) Fashion Industry

About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media.

What is waiting for you:
Work location: Lisbon– one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’llbe doing at Teleperformance Portugal

As a Italian-speaker Content Moderator for Social Media, you will:
Review and moderate online content;
Ensure that all information uploaded by users follow the guidelines based on client’s policies;
Become and remain knowledgeable about policies and community standards;
Provide and follow best practices used to better achieve client’s KPI’s;
Use the learned knowledge to propose improvement ideas, either internal or external.

There will be big smiles if you
Fluent level of Italian and a English (minimum B2);
Ability to distinguish self-beliefs from moderated content and policies;
Attention to detail;
Experience in dealing with high volumes of online content;
Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.


About Teleperformance PortugalTeleperformance Portugalcounts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? As a Content Moderator you will review and moderate business content posted on Social Media.What is waiting for you:<ul><li>Work location: Lisbon– one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’llbe doing at Teleperformance PortugalAs a Italian-speaker Content Moderator for Social Media, you will:<ul><li>Review and moderate online content;</li><li>Ensure that all information uploaded by users follow the guidelines based on client’s policies;</li><li>Become and remain knowledgeable about policies and community standards;</li><li>Provide and follow best practices used to better achieve client’s KPI’s;</li><li>Use the learned knowledge to propose improvement ideas, either internal or external.</li></ul>There will be big smiles if you<ul><li>Fluent level of Italian and a English (minimum B2);</li><li>Ability to distinguish self-beliefs from moderated content and policies;</li><li>Attention to detail;</li><li>Experience in dealing with high volumes of online content;</li><li>Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Audio Recording Project - Italian Speakers (Remote Task)

TELUS International AI Inc.

Job description

Other open Italian speaking jobs

Italian Customer Service positions for Imperial Brands

Customer Service Sales Representative (Italian-speaking) Fashion Industry

Content Moderator for Social Media – Italian speaker in Lisbon